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Cisco SecureX [EOL] vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco SecureX [EOL]
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
113
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
 

Featured Reviews

Alon K - PeerSpot reviewer
Gives our customers visibility and they don't have to go multiple management consoles anymore
One of the examples is related to forensics. The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever. With just one click you have information from email, from the endpoint, from the web. Let's say that tomorrow morning, you have a ransom[ware] attack in your organization and you would like to know from which email it came, or where the customer saved the file, even though the incident didn't occur at the same moment. With SecureX, you have Cisco Threat Response inside. [With] one click, you get all of the flow. That's amazing value. That also releases resources for our customers. The customers don't have to connect many systems and try to register the event on each system, or to go to the SIEM and do a correlation. That's the one-stop shop for the customers, and that's amazing.
Rohan Singh - PeerSpot reviewer
Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent
The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple. The single pane of glass management makes it very easy to manage your rollout. We get a lot of "single panes of glass" and, eventually, you need a pane of panes of glass. But it's always good to have a clear and graphical view, and Umbrella's is nice and easy to read. Definitely, of the panes of glass that we do have, it's one of the easiest to use. The single pane of glass is good to group users together and separate people out. Some people need different types of security. Some people are more vulnerable. Some have more highly valuable assets, like C-suite people. It's really good to be able to have end-users defined inside of that. You don't have to jump around. You don't have to figure out who's who. It's all done through one pane of glass. What most people don't realize is that it's running in the background, which is a really nice aspect when it comes to security. Often, when you deploy a security tool, it takes up CPU performance. Everything slows to a grind. But Umbrella is so simple and easy and it doesn't affect the end-user experience. It's the best of all worlds. It's nice when people realize that they're being protected when they go to the wrong site. I think people are happy that they're protected, but it's nice that they rarely notice it. It's generally easy to maintain network connectivity, but with Umbrella, the nice part is that whichever connectivity you're on, you're always secure. With Umbrella, as long as you're online, you're going to be protected.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Integrates well with our existing security infrastructure."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"The automation and orchestration tools are the most valuable features."
"The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."
"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on."
"I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users."
"The single-pane-of-glass management is very important. We have a very small team. We can't spend a lot of time going from product to product to product to either investigate or set up policy. We need to have one place that we can go to and set everything up."
"The documentation is good, and we have been able to resolve any issues ourselves."
"The most valuable feature is its ability to detect if a URL has malware or is vulnerable."
"The most valuable feature of Cisco Umbrella is its DNS security."
"It is a good cloud-based solution for DNS security."
"It has improved our organization from a security posture perspective. We feel more confident now knowing that we can block phishing attempts or any type of malware that is DNS-related. This is a very nice feature that provides peace of mind."
 

Cons

"For us, the biggest sticking point is that the product is not being designed for multi-tenancy use at present, from an MSP perspective."
"The automation and orchestration could be simpler. It could be that all the other parts are that easy to use so that these stick out as a negative, but that's the trickiest part for us. The workflows within the orchestration are just a bit more difficult."
"They could put in more third-party [integrations]... also more playbooks, out-of-the-box, for automation [would be helpful]."
"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"They could expand into more areas. The more third-parties that we have tied into it, the better. The capabilities are there. As they just continue to involve the product, the more things that you can look into, then the more analytics that you can get. Also, the more data that we can get, then the better off we will be."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."
"what's missing right now is the multi-tenant capability."
"In the future, they should combine some of the Cisco AMP features that they already have, for anti-malware purposes."
"If a hardware platform were provided for Umbrella, that would definitely improve the market for it... Especially when we are addressing governmental customers, they hesitate to connect to the cloud. That is where we need a hardware platform so that the solution can be used on-premises as well."
"Its reliability and the response time of the support team can be better."
"The solution is very expensive in Brazil."
"This solution does not give us full, 360-degree protection."
"The channel of support needs improvement. It is not under normal Cisco support, and I cannot simply call for support."
"Cisco Umbrella hasn't integrated customized reporting yet. With Cisco Secure Endpoint Hub, I can see a report on user downloads and set it up to constantly get an email alert. Based on my understanding, Cisco Umbrella can't do that. You can set it up with third parties, but it would be better if that were built into the platform."
"I'd like to see this solution more closely integrate with other products Cisco has in its portfolio."
 

Pricing and Cost Advice

"The pricing is competitive, especially for education institutions. Licensing can be a little bit difficult to navigate, especially with resellers with Cisco, but for us it has been pretty easy."
"Cisco SecureX is more expensive than Trend Micro. However, considering the integration capabilities with other solutions and the quality of technical support, I believe there's justification for the price difference."
"You can spend less money for another solution, but if you really want to have a good solution you have to pay. We are happy that we are getting such a good solution for what we are spending."
"It is free. It can't get any better than that."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"For the value you get, the pricing of the solution is excellent."
"It comes free with all Cisco products. So, it is a good price."
"The pricing is the best part of this solution. It is free if you buy Umbrella or Duo Security. It is also a good solution."
"We did a good negotiation, and at the moment, its price is fine."
"There is room for improvement when it comes to the cost."
"The product is pricey compared to Cisco Firepower."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"There are no hidden costs with Umbrella. Everything is included in the package."
"​The pricing is fair."
"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"Our licensing fees are on a yearly basis."
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Top Industries

By visitors reading reviews
Computer Software Company
36%
Financial Services Firm
8%
Manufacturing Company
5%
Government
5%
Educational Organization
24%
Computer Software Company
18%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

Kenna.AppSec, Kenna.VI
OpenDNS
 

Overview

 

Sample Customers

NHS, Rackspace, UNC Pembroke, University of North Carolina at Charlotte, Missing Piece
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Cisco and others in Cisco Security Portfolio. Updated: April 2025.
850,671 professionals have used our research since 2012.