Service and Support
Many users find Cisco technical support helpful and responsive, rating it eight out of ten. They praise its extensive knowledge base and dedicated teams in areas like Pakistan. However, some experience slow response times or inadequate emergency support. Users in Iran cannot access due to sanctions. With inconsistent satisfaction levels, some rate Cisco support as high as ten, deeming them the most supportive, while others rate it lower due to recent response delays.
Deployment
Users describe Cisco Secure Firewall Management Center's initial setup as varying in complexity. Some find it straightforward, particularly those with Cisco experience, while others face challenges. Deployment times range from hours to weeks, depending on factors like environment and team size. Experience with Cisco tools and proper documentation aids in ease, yet additional expertise may be needed for advanced tasks. Integration into networks, especially in Cisco ecosystems, tends to be manageable.
Scalability
Cisco Secure Firewall Management Center is widely regarded for its scalability. Many organizations note its flexibility, with some handling thousands of users efficiently. Multiple companies highlight its ability to accommodate growth, offering features that easily integrate new users and licenses. No scalability issues are reported, and some users rate it highly in this aspect. The platform can adapt to extensive network demands, making it suitable for both small and large-scale implementations.
Stability
Cisco Secure Firewall Management Center is highly stable, with most users rating its stability between seven and ten out of ten. Users appreciate its reliability, absence of significant bugs, and strong performance. While some issues occur, such as occasional high CPU load or bugs resolved in recent updates, these are typically addressed with help from technical support. Conducting pilot tests prior to deployment helps ensure optimal stability, especially when managing complex configurations.