Cisco Meraki MR Wireless Reviews

The major use case is enterprise office scenarios with multiple floors and different VLANs all talking to a core network.

The central provisioning capability is a major strength, combined with the cloud-based nature of Cisco Meraki MR Wireless. Everything can be done remotely, including deployment, provisioning, and troubleshooting from the cloud. The hardware requirement on-premises is significantly reduced, with only access points needed on-site while the controller sits in the cloud. This represents the major selling point.

Many enterprise environments now require application steering and the ability to control traffic through their WAN or SD-WAN, ensuring they can tag applications and enforce policies from a Layer 7 perspective. From the wireless perspective, being able to begin that Layer 7 tracking or Layer 7 enforcement all the way down to the core and to the WAN is valuable. The ability to see through packets at Layer 7 is a good advantage for enterprises that are very security-focused and optimization-focused, making application steering a very important feature.

Cloud provisioning is beneficial not only for initial setup but also for troubleshooting and issue resolution. The advantage is that one does not have to deal with the issues of on-premises accessibility, and network issues can be isolated from the cloud. Since Cisco Meraki MR Wireless controller itself is in the cloud, it makes operations easier. The visibility on-premises combined with the ability to control and troubleshoot multiple locations and branch offices from a single pane of glass is very useful.

Visibility into the type of traffic passing through at a given point in time is important. If that information can be passed through a SIEM or integrated with a security operations center or incident and event management tool within Cisco Meraki MR Wireless, it provides deeper visibility. The fact that Cisco Meraki MR Wireless can log traffic data for analysis is a very good and frequently used feature.

Technology is always evolving, and we are currently in the Wi-Fi 6 domain. Some specification parameters of Cisco Meraki MR Wireless are not at the level of competitors like Huawei, and this could be true for many other wireless providers as well. Cost is also an area for improvement, as feedback from some customers indicates that for the same amount of value received from alternative solutions, Cisco Meraki MR Wireless could be priced better. From a technology perspective, Cisco Meraki MR Wireless does some catch-up work instead of being an industry leader.

I have been using Cisco Meraki MR Wireless for close to ten years.

All things being equal, stability is good.

Scalability is good. I have seen a customer scale from three branch offices to approximately ninety-seven, and it scaled without issues.

The wait time for customer service support can be a consideration, and it may depend on the type of support subscription. I have worked in North America and also in Africa, and I feel that the support received in Africa is not at the same level as what I experienced in North America.

The initial setup is quite easy, especially if one knows what they are doing.

The durability of Cisco Meraki MR Wireless, combined with the Cisco ecosystem's better community knowledge, makes it easier to troubleshoot issues, find workarounds, and talk to the community to get insights. Other systems do not have as much community support. If issues arise with Cisco Meraki MR Wireless, it is easier to search online and find forums where similar issues have already been discussed, which shows that many people are using it. If issues occurred with competitors like Aruba or Huawei, finding community support would be more difficult. This singular point is important because one wants something that is not just cost-effective but also something that can be supported and troubleshot with skilled people familiar with the technology. Cisco does well in this regard.

Using the heat map tool to generate a visualization of the environment and layer it to a floor plan helps identify blind spots and areas where RF noise or interference exists. This capability allows one to decide which channels to configure to avoid those interferences or how best to mitigate their effects. It is a very good tool for both the planning stage when determining the best positioning for access points and for troubleshooting when customers complain of performance issues.

Cisco Meraki MR Wireless does offer best practice configurations that help prevent rogue devices from connecting and prevent certain types of malicious attacks over the wireless. These features are definitely becoming very helpful.

In comparison with other options in the market, I would rate Cisco Meraki MR Wireless an 8.5 out of 10. Overall, I would give this product a rating of nine.

On-premises

Other

Cisco Meraki MR Wireless is mainly used in commercial or business environments and is very suitable for marketing or announcing.

Easy deployment is one of its key advantages, requiring only the installation of access points that can then be joined to the cloud.

It can be managed from a dashboard from any place or location in the world, making it an excellent solution for companies with multiple sites internationally.

The network analytics that Cisco Meraki MR Wireless provides play an important role in decision-making processes by helping us understand what clients are interested in. Many clients visit multiple sites for travel, investment, or real estate purposes.

We can collect this data and offer customers what is interesting for their specific needs. This data can be used for marketing or business purposes.

The best features in Cisco Meraki MR Wireless include easy deployment and cloud-based management, which is more cost-effective than on-premises solutions. It is very suitable for marketing and business cases, and it allows us to collect information about clients.

I have worked with Cisco Meraki MR Wireless RF optimization, which functions the same across all standard RF Meraki access points. The access points work on three bands for Wi-Fi 7, specifically 2.4 GHz, 5 GHz, and 6 GHz.

Whether using 802.11BE, 802.11AC, 802.11AX, or other standards, the access points cover these Wi-Fi categories or Wi-Fi generations depending on the type of APs. The RF optimization remains the same for any access points.

From a security perspective, Cisco Meraki MR Wireless has good security features, though they are not as comprehensive as on-premises solutions. However, since it is primarily used for commercial or business cases, it mainly targets clients or users rather than the company itself.

The security features include a portal page with web authentication, WPA, and WPA2, along with easy-to-use pre-shared keys and SMS gateways.

Layer 7 traffic shaping capabilities help significantly with bandwidth management. I can set bandwidth limitations for SSIDs or per client, and I can monitor all traffic and applications to see what clients are accessing from the dashboard. This allows us to perform thorough analysis as well.

I use the cloud management capabilities in Cisco Meraki MR Wireless regularly and find them very effective.

The cloud management capabilities aid in monitoring and configuring my network by requiring only a connection or email assignment to access a portal. Through this email, I can connect to the portal and apply all branches of the company under the portal I created on the cloud.

Regarding improvements or enhancements in Cisco Meraki MR Wireless, I believe Cisco should take the step of offering multi-vendor support. I have worked with solutions where the same access point can function as a cloud-managed device, as an embedded wireless controller, or through CAPWAP management from a wireless controller.

In new launches from Cisco, this capability has been introduced, and I think this was a weak point before.

Regarding missing features in Cisco Meraki MR Wireless currently, I believe there should be more adaptation for third-party integrations. Some features do not work with third-party implementations, such as SMS gateways from certain vendors, or when customers need to connect through Active Directory.

I have been working with Cisco Meraki MR Wireless for ten years.

I am familiar with the wireless technical support team, and I remember team members such as Amira and Dalia. On a scale of 1 to 10, Cisco's technical support is the best. Cisco is known for professionalism in technical support, which is a strong point of the company.

I find Cisco Meraki MR Wireless to be cost-effective, and it delivers a good return on investment.

Regarding the pricing aspect, I think the pricing, setup cost, and licensing of Cisco Meraki MR Wireless are very reasonable and good.

The main differences between Cisco Meraki MR Wireless and competitors in the market are that Cisco Meraki MR Wireless and Cisco are the best in wireless solutions.

However, the access point configuration differs in that it is not divided into options for embedded wireless controller or centralized wireless controller management. Cloud management is another option that I have referred to as part of Cisco Meraki MR Wireless.

In new launches, the AP can offer three types: cloud management, centralized AP through a wireless controller, or embedded wireless controller. Aruba and Huawei offer this flexibility, and I think this limitation is the main bottleneck and issue with Cisco Meraki MR Wireless.

Cisco Meraki MR Wireless can be deployed through multiple cloud agents as the customer needs. I purchase Cisco through third parties, and my company deals with a distributor through a channel payment system. Overall, I rate this solution a 7 out of 10.

Public Cloud

Other

My major client's use case for Cisco Meraki MR Wireless is primarily campus-based. If it is education, there is a campus Wi-Fi and network, and there are corporates as well with local network deployments.

From my experience, the biggest advantage of Cisco Meraki MR Wireless is that it is steady and we can say that the legacy of Cisco is carrying forward. Now we have an option for on-premises management, and if we take the license, we can manage from Cisco Meraki as well, the same as the Catalyst series.

Cloud management aspect and simplicity are important because we have a past relationship with Cisco and experience with Cisco products. In the market, if the customer has previously had Cisco, there are major chances the customer will go with Cisco again if any tech refresh occurs. This demonstrates the stickiness of customers with Cisco.

My clients are working with Cisco Meraki MR Wireless RF optimization. RF optimization helps to improve wireless coverage. We have done RF optimization in the past, and we have seen how reducing the lower band and multiple SSIDs that are not being broadcast can improve performance. These are some of the RF optimizations and RF tools available on Cisco Meraki MR Wireless.

Another important aspect of Cisco Meraki MR Wireless is security, with features like Air Marshal and WIPS, which are important for protecting the network.

I would assess these features as helpful, especially when there is a shared space or large environment where there are other interferences, as they will help mitigate those issues.

Layer 7 traffic shaping is important for bandwidth management. Sometimes in some use cases, if the customer wants QoS on the LAN as well, then that is important, but out of 10, maybe one or two customers want that.

Cloud management is essential because today, in today's world, maximum things are remotely managed and monitored. From the management point of view, cloud management is required when it is a larger or distributed environment.

It's very critical for us to ask about disadvantages or anything that still could be improved. I don't have any suggestions to provide at this time.

Hypothetically speaking, in the future, I think regular features will be released by Cisco, so I don't have anything in mind currently.

I have never heard from the customer that any feature is not available in Cisco Meraki MR Wireless.

Today, I am always asking people about the artificial intelligence part, and perhaps some improvements could be done here. Artificial intelligence is already enabled in maximum, meaning all the platforms like Ruckus and Cisco have all started integrating AI.

Regarding the price and failover capabilities, when we go for SD-WAN or firewall in case of HA, the HA time is a little bit longer compared to other solutions. In the context of Meraki firewall, HA time can be a concern. The HA time is about three to five minutes for a failover. If we go for Cisco Firepower, it is three seconds, but in case of Meraki, it can vary up to three to five minutes.

I have used Cisco Meraki MR Wireless for five to seven years, bare minimum.

I would agree that Cisco Meraki MR Wireless is a 99% stable and reliable solution.

Regarding scalability, I think one feature that is missing is policy-based routing. Policy-based routing is not available in Cisco Meraki MR Wireless, but it is available in Nexus and other products. In some unique cases, we require two gateways connected to Layer 3, but PBR is not possible in this case.

Regarding technical support from Cisco, I think it's good. We hardly require that, as we solve most issues at our end with our dedicated network team, which is much more experienced. In very few cases, maybe just one or two in the last three years, I raised a ticket to Cisco.

Regarding installation for Cisco Meraki MR Wireless, I think it's quite easy to install.

Regarding value for money, I don't have any examples of ROI, but cloud management and local manageability provides more ROI in terms of manpower and the number of persons required to manage the infrastructure, especially if it is a large infrastructure.

In percentage, we can quantify that we can reduce monitoring and other users or other support representatives required to manage a large infrastructure. If it is not cloud managed, there's a 30 to 40% reduction in manpower.

I think the price is okay, as it depends on the customer, how they negotiate, and how the local Cisco guys support it. In many cases, we have competed with another OEM, but we haven't lost any order on the pricing.

Comparing Cisco Meraki MR Wireless to other wireless products like Aruba, I see that everybody is trying, and everybody has the solution now for cloud management. Meraki was the first one initially providing cloud-managed wireless, but now all the major players have these capabilities.

I feel Cisco stands out because of their reputation in the market. Apart from that, the current major acquisition of HP plays a role, so there isn't really an equal player. After that, one is Ruckus, Aruba, and Juniper is already acquired, so Cisco has definitely an advantage and the perception with the customer for the strong stability and stable switching. That has given us an advantage in the market, as many customers simply ask for Cisco, not other products.

Regarding cloud management capabilities, I had a meeting before, and I can tell you how they help with monitoring and configuring the network later.

I can't comment on the influence of network analytics feature on decision-making process in depth, because I'm not hands-on from the last four or five years. I'm majorly into the architecture and that aspect.

I have it deployed in a hybrid environment. The data center is running on Catalyst or Nexus, and the LAN side and the other network are running on Cisco Meraki MR Wireless.

We usually deploy on the native Cisco cloud.

Summarizing all that we just discussed about Cisco Meraki MR Wireless, I would give this product a final rating of 9.9 out of 10, because there's always room for improvement.

Hybrid Cloud

Other

My main use case for Cisco Meraki MR Wireless is to provide Wi-Fi connectivity to all our aged care sites.

One specific example of how I use it at one of my sites is that we have deployed Cisco Meraki MR Wireless and Catalyst access points across all our aged care sites, and we manage them through the Meraki dashboard, providing network configuration templates, radio configurations, SSIDs, and managing everything about wireless.

Currently, it is working well for us, but we do have some issues with the Catalyst 9172 access points that we recently deployed and migrated from MR 33s and MR 36.

Since we do not have high density campus locations, our configuration of tags, access points, and SSIDs remains consistent across all sites, as we typically tag them based on availability or site ID and deploy policies for specific sites in line with their associated tags.

Currently, we do not leverage RTLS functionalities or location tracking with our Meraki MR radios, but it may become a future use case.

Cisco Meraki MR Wireless has positively impacted my organization by providing access to the dashboard for our level one and level two support teams to troubleshoot basic issues, significantly reducing our infrastructure team's involvement in triaging basic problems, allowing senior team members to focus on other projects instead of routine troubleshooting.

While I do not have specific numbers, I can say it has been significantly less time spent on issues since we deployed Cisco Meraki MR Wireless, as we previously relied on our internal monitoring system for alerts on access points, and now analyzing the dashboard and its reports has been a real pleasure.

The best features Cisco Meraki MR Wireless offers include a single pane of glass management for all access points, configuration-related items, and the ease of adding and removing network templates, which can be granularly managed.

The simplicity and ease of use of the single pane of glass management and granular control impact my team's workflow positively, as if they are troubleshooting an issue related to wireless access points or coverage, they just need to log into Meraki, go to the dedicated network, check an access point's status, and determine if it is up or down, making the entire process really easy with minimal learning required to understand the navigation and usability of the dashboard.

Regarding Cisco Meraki MR Wireless's AI capabilities, I believe its governance and security is good, as they offer firewall and traffic shaping options to secure their sites with effective authentication mechanisms.

We utilize Cisco Meraki MR Wireless's AI-driven root cause analysis and wireless performance anomaly detection by looking at anomaly logs in the Cisco Meraki dashboard, which provides insights like authentication failures, high latency, and duplicate DNS errors, giving us a comprehensive overview of problems at specific sites.

For Wi-Fi client connectivity or roaming complaints, my network engineers rely on the internal packet capture that Cisco Meraki MR Wireless provides, allowing us to download packets and analyze them in Wireshark.

I think Cisco Meraki MR Wireless can be improved by having more granular controls for different network management, which would allow us to deploy specific configurations to sites without needing to create new templates.

We have noticed that the fast roaming functionality exists only as part of a configuration template that cannot be overwritten at the network level, which is a limitation when having multiple networks using the same template.

I think the accuracy and reliability of output from Cisco Meraki MR Wireless could be improved, especially in the AI RMM part, as roaming handovers and RF tuning need enhancement, requiring us to perform manual tuning to get it working adequately.

I have been using Cisco Meraki MR Wireless for the past two years.

I would say the stability of Cisco Meraki MR Wireless is about 50-50, as it is stable at some sites but not at others.

The scalability of Cisco Meraki MR Wireless is good if the access points are available on time; if not, we must consider different models, like the more expensive 9176 access points, which is a pain point for us as price increases concern our business while scaling.

Customer support has been acceptable, as we have raised a few issues with the Cisco TAC team who have tried their best to resolve them, although not all issues have been fully addressed, leading me to rate them a six out of ten.

Since I arrived, we have been using Cisco Meraki MR Wireless and I believe they have utilized it for a couple of years prior.

When transitioning from on-premises hardware wireless LAN controllers to Cisco Meraki MR Wireless's cloud-managed control plane, we did not identify much in terms of negative trade-offs; everything that occurred has been positive aside from a few issues related to roaming and wireless tuning.

I can say we have saved time on management from an investigative point of view.

My experience with pricing, setup costs, and licensing has been challenging due to the prices of access points, which have nearly doubled since our purchase, along with very long wait times of around six months to get orders of 9172 access points.

Before choosing Cisco Meraki MR Wireless, we evaluated Aruba and Fortinet on PeerSpot, as Cisco presented a competitive initial price point, though recently the cost has increased compared to other vendors, making scaling our business challenging due to extended lead times.

I would rate Cisco Meraki MR Wireless an eight out of ten.

I chose an eight because there is room for improvement regarding more granular control at the network level, rather than solely depending on configuration templates.

I would advise others reading reviews on PeerSpot looking into using Cisco Meraki MR Wireless to compare the MR series with the Catalyst, as we started experiencing issues after the transition from MR to Catalyst; it is critical to assess both options as well as other vendors regarding pricing and availability.

Public Cloud

Microsoft Azure

The major use case for Cisco Meraki MR Wireless is for campus networking, office networking, and manufacturing facility data networking. I implemented it for a campus where they were setting up a new dormitory so that students could access the network. It was a 10-floor building, so I used Cisco Meraki MR Wireless for that project.

When transitioning from on-premises hardware wireless LAN to cloud-managed control plane, I find it very useful because I do not have to constantly be online from my office premise. I can manage it through my mobile device or laptop from wherever I am.

The security features are very good, especially role-based access and web access protocol.

The templates, configurations, tags, and policy provisioning with Cisco Meraki MR Wireless dashboard definitely help with high-density campus environments.

The AI root cause analysis feature and wireless performance help with anomaly detection when I deal with degradation events because it provides alerts faster and helps with diagnosis and reporting.

For addressing Wi-Fi client connectivity or roaming complaints in high-density environments, I rely on standard telemetry or packet capture tools available in Cisco Meraki MR Wireless dashboard.

The analytics and its integrations with Cisco Spaces definitely help me monitor physical occupancy and asset tracking.

What is really important for me is tracking the movement of assets from one location to another and tracking users and assets.

Apart from installation being a bit tricky during the initial stages, I see another area for improvement in pricing. India is very price sensitive, so pricing needs to be improved.

I do not think the AI features have been used properly right now. Everyone is discovering them, but more workflows could be automated through AI, and that would be helpful.

I started dealing with Cisco Meraki MR Wireless about six or seven years ago.

What stands out the most for me with Cisco Meraki MR Wireless is that installation is a little tricky, but once it is done, it is very reliable.

Once Cisco Meraki MR Wireless is installed, it is very reliable and lasts for a long time.

There are no limitations on scalability with Cisco Meraki MR Wireless.

Regarding technical support from Cisco, I say it is very good. I would rate it an eight or nine out of ten, with ten being the best support.

What is tricky about the initial setup is that you have to learn how to configure everything, which was initially a problem. Now, I have understood how to do it.

Even though I say it is expensive, I see some value for money and some ROI. The issue is that Indian pricing is very different from global pricing. I end up getting 70 to 80 percent discounts, and then I am able to compete with Aruba or other solutions.

Cisco Meraki MR Wireless pricing is quite expensive and not reasonable.

In terms of wireless, the reliability of Cisco is higher. Customers have replaced Aruba more than the other way around in my experience.

I mostly use it in a cloud environment. I work with cloud providers. I confirm that I do use AWS cloud. Summarizing all that I discussed about Cisco Meraki MR Wireless, I can give it a final rating of around seven because of the pricing. I started my journey with hardware solutions, servers, and wireless routers many years ago.

Public Cloud

Amazon Web Services (AWS)

My use case for Cisco Meraki MR Wireless is in automotive retail. I work with a dealership ownership group that currently operates 95 locations.

Some of the best features with the wireless solution are that you have a cloud console, so you don't have to create or manage your own instance of a controller.

New features are being added all the time, and you get the benefits as they come in for various AI enhancements.

I have utilized Meraki's RF Optimization to some extent. To do that effectively, I really need accurate floor plans, which I don't yet have.

Without having the full picture, I'm operating somewhat blind and have to be careful.

Cisco Meraki MR Wireless is continuously improving stability, just as other vendors are doing.

I don't deal with Cisco Duo or XDR or Secure Access.

I have recent experience with Cisco and Fortinet.

I use Cisco Prime and then Cisco Meraki's dashboard for wireless. With Cisco Meraki MR Wireless, I also deal with their MS Switching.

Public Cloud

The use case involves different sites, including several shops and shopping centers. These are big companies that need products where implementation is easy, which is the reason why they prefer Cisco Meraki MR Wireless.

Our customers use only Cisco Meraki MR Wireless products for their shops, not in a hybrid environment; they use only Meraki.

As a consultant, I think almost all features are the best. For example, we are using Cisco Meraki MR Wireless firewall, MX firewalls, and auto VPN. Most of the time, auto VPN is very usable for our customers because there is no configuration requirement for auto VPN. They only need an internet connection, and when the site provides an internet connection, they can easily connect their products to headquarters and core devices, allowing them to manage them. So, I can say it's the auto VPN feature most of the time.

We are using the SD-WAN feature with Cisco Meraki MR Wireless MX firewall and we are using shaping features. Our customers generally use these features.

The benefit I see from the Layer 7 feature is that we can use all of our links, as our customers generally have two service provider links and we can easily use both of these links for active purposes.

Cloud management is an easy way to monitor and configure the network. When we configure our devices, sometimes our configuration push mechanism is a bit slow, therefore, we wait one or two minutes for our device to be ready for the configuration that will be made. I can say that the cloud management service is successful.

For the security side of Cisco Meraki MR Wireless, it includes features for security, switching, and wireless.

Apart from the problem of the configuration mechanism being a bit slow, some advanced features could use improvement. For example, in Cisco Meraki MR Wireless, we do not have the right to configure advanced features such as MTU, Maximum Transmission Unit. If we configure MTU, it affects all of the other sites, and for example, when we configure BGP for our MX devices, by default, Meraki uses IPv6, but we do not use IPv6. This IPv6 routing actually uses several parts of our routing table, almost half of it, which we do not actually need. These are disadvantages of Cisco Meraki MR Wireless; some configurations are not under our control.

Regarding the network analytics feature, it influences the decision-making process because the troubleshooting part of Cisco Meraki MR Wireless is sometimes not useful for us, but we actually need and use some troubleshooting features such as ping and traceroute.

Sometimes the technical support from Cisco could be better. When we need support, Cisco support is not always powerful; I can say that we do not always get strong support.

I started working with Meraki Wireless four years ago and I have four years of experience.

Cisco Meraki MR Wireless is a stable and reliable product, with approximately 99% stability.

It is scalable, except when we need some advanced features. As I mentioned, when we enable BGP, it affects our routing tables because by default, Cisco Meraki MR Wireless enables IPv6, which includes some disadvantages. However, generally, it is scalable.

If I had to rate support, I would give it eight points.

If our customer wants to manage some advanced features, they prefer Fortinet products. But if they are looking for easy implementation, they prefer Cisco Meraki MR Wireless products. We have a strict line for preferring Cisco Meraki or Fortinet.

For example, Fortinet has layer 8 features. As I mentioned, there is no option to configure MTU value in Cisco Meraki MR Wireless; if we configure MTU, all of our organizational environment is affected. However, in Fortinet, we can do it easily. Also, when we configure BGP, we do not use IPv6 for Fortinet, but by default, Cisco Meraki MR Wireless uses IPv6, which conserves our routing table memory. These kinds of things demonstrate disadvantages of using Cisco Meraki. However, if our customer wants to use really advanced features such as web filtering and application control, Meraki provides these features but not as powerfully as Fortinet.

Our clients prefer using Cisco Meraki MR Wireless because its implementation is so easy compared to other products. Implementation and management are easy, therefore, our customers prefer using Meraki products.

Cisco Meraki MR Wireless is expensive.

Even though Cisco Meraki MR Wireless is expensive, there are several advantages. One of the biggest advantages is that the implementation of this device is so easy, which is the main reason why we prefer Cisco devices, even if they are expensive. There are some big advantages for Cisco Meraki.

We are not working with Meraki RF optimization.

We do not use Air Marshall and WIPS features.

It is quite easy to install on-cloud.

I would rate this product nine out of ten overall.

On-premises

Microsoft Azure

My primary use case for Cisco Meraki MR Wireless is to provide wireless LAN access for campus network solutions, and my current customers are primarily from the ATI industry, specifically airports and airlines, using this solution for their back offices and front offices based solutions wherein their users need to come and connect to the environment or the infrastructure needed for doing their day-to-day jobs.

It is a daily use based product wherein the users come and connect securely to the wireless LAN environment of the customer, specifically required for accessing the printers and the backend infrastructure, which is only behind the internet provided via this wireless LAN based solution.

One of the unique stories that we encountered was for an airline of ours which has nearly about 56 sites across the globe, and the zero-touch provisioning access enabled for this particular solution helped us to easily deploy the solution via the Cisco Meraki MR Wireless cloud, wherein the field engineer support was only required to just go ahead and mount the wireless access points and everything else was done via the Meraki cloud by myself or our other solution engineers who were looking at the solution.

I think the best features Cisco Meraki MR Wireless offers include the radio frequency mismatch or matching feature, which I can easily track on the Meraki dashboard, plus the zero-touch provisioning option, wherein it is really easy to set policies and configure the device in a single go once it is connected to the internet or I have the ISP connection terminating or the backend router terminating directly to the access point; it is really easy to install and configure these devices via the Meraki dashboard.

Easy deployment and configuration is the biggest feature that I really appreciate about the solution, plus it allows me to implement basic access-based controls, which gives me the feasibility of having secured connectivity.

Regarding Cisco Meraki MR Wireless's AI capabilities, I think it is good, as there is a separate tab available to manage the same, allowing me to implement a basic set of security and governance for any customer.

I cannot think of any at the moment because the only possible solution we are right now using is HP Aruba, the other competition, and in my opinion, both solutions offer a similar feature set; it is just about the feasibility, and in my view, Cisco is better since Meraki is better, in fact, because it has the zero-touch provisioning feature which is really good, while Aruba has a lot of dependency, so Meraki is already really good; I do not foresee any other improvements at the moment, apart from maybe introducing more security, granular security based, or access based controls.

I think the accuracy of Cisco Meraki MR Wireless is almost accurate, but in my opinion, there is a lot of improvisation needed on that side.

I have been using Cisco Meraki MR Wireless for the past two and a half years now because I had been designing the solutions and implementing it for a few of my customers.

Cisco Meraki MR Wireless is stable in my experience.

Cisco Meraki MR Wireless is easier to deploy or manage multiple access points via the same Meraki dashboard cloud; I just need more devices and more licenses to add there, and it is very easy to be managed.

There is no problem with customer support; it is easy to raise tickets via the Meraki dashboard itself, and the response time and acknowledgement are quick, so much appreciated.

I previously used a Huawei based solution, and the ease of management and security-wise, the customer was not confident, hence I replaced it with this Cisco-based solution.

Troubleshooting with Cisco Meraki MR Wireless is really great; it is feasible via the Meraki dashboard, plus I have a really low number of users complaining at the moment for the past one and a half years since the solution has been implemented, and I have hardly received any problem tickets or incidents yet on my ticketing platforms for the implemented solution, so it seems that the customer is really happy so far.

There was a lot of money saved since I did not have to send many certified engineers on the network side of things; a simple field engineer support was only enough to install the access points at various locations, with the rest done primarily remotely via the network engineers, saving me a lot on the deployment cost.

Since implementing Cisco Meraki MR Wireless, I think it has improvised the signal strength quality via the latest MR routers, which are 6, 6E based enabled routers, improving the user connectivity feature, and there is not much traffic congestion on these access points as they are smart enough to see the number of users connecting daily, giving me a view of unauthorized users attempting to access the environment, which I can easily track from the Meraki dashboard, allowing me to reject such traffic as and when needed, making this scenario secure enough to give me a return on investment eventually.

My experience with pricing, setup cost, and licensing was very straightforward with no complex licensing requirements; just one single subscription based license on the APs is what is outstanding, making pricing and licensing pretty easy.

It may stand out as a bit expensive solution, but if I need a quality product, then Cisco Meraki MR Wireless is a must and is a great solution.

I am a partner with Cisco.

I have covered everything. My overall review rating for Cisco Meraki MR Wireless is a ten out of ten.

My main use case for Cisco Meraki MR Wireless is office wireless.

I use Cisco Meraki MR Wireless for both employee devices and guest access, but not IoT at this stage.

Regarding my main use case for Cisco Meraki MR Wireless, I recently put in place Access Manager, which has been a good addition from Cisco.

My network team structures template configurations, tags, and policy provisioning within the Meraki dashboard by having templates for office and branch locations, and I tag locations generally.

I don't leverage location-based analytics or Cisco Spaces integrations with Cisco Meraki MR Wireless radios to monitor physical occupancy or asset tracking at this stage.

Cisco Meraki MR Wireless has impacted my organization positively by being a very simple platform to support and use, and from a networking perspective, it makes life easy.

The ways Cisco Meraki MR Wireless has made life easier for my networking team include faster troubleshooting, less downtime, and it is fairly robust and stable.

I think the best features Cisco Meraki MR Wireless offers are the simplicity of the dashboard and troubleshooting and diagnostics.

The simplicity of the dashboard and the troubleshooting features of Cisco Meraki MR Wireless have helped me in my day-to-day work, and whenever there is a WiFi issue, it is far simpler and easier to isolate and remediate.

I am looking forward to the coming AI enhancements.

Regarding Cisco Meraki MR Wireless's AI capabilities, I think its governance and security are good and fair.

In terms of Cisco Meraki MR Wireless's AI capabilities, its accuracy and reliability of output are good so far; I have not used a lot of it at this stage, but from what I have seen, it is good.

My teams are utilizing Cisco Meraki MR Wireless's AI-driven root cause analysis and wireless performance anomaly detection during network degradation events, and I am evaluating the dashboard and alerts and feeding those into my ticketing systems.

When addressing Wi-Fi client connectivity or roaming complaints in high-density environments, my network engineers rely on manual intervention at this point, and I have packet capture from the dashboard, logging enabled, and a separate monitoring tool that I leverage.

I think there is not a lot of improvement to be made for Cisco Meraki MR Wireless; it is just those AI tools that I have recently seen will be enhancements, but overall it is a pretty good product.

Regarding the needed improvements for Cisco Meraki MR Wireless, I think there are API call outs and integrations already, so I think it is a pretty good product.

I have been using Cisco Meraki MR Wireless for 10 years.

Cisco Meraki MR Wireless is stable.

Cisco Meraki MR Wireless's scalability is very good and impressive.

Customer support has been very good.

I would rate the customer support of Cisco Meraki MR Wireless on a scale of one to 10 as a seven.

Before, I used Catalyst on-premise controllers, and I migrated to Cisco Meraki MR Wireless given the cloud-based platform, making it less onerous to support from an upgrade perspective.

There were no architectural and operational tradeoffs when transitioning from on-premises hardware wireless LAN controllers to Cisco Meraki's cloud-managed control plane; it was very simple and effective, and I am migrating my clients in the same direction.

I have not been able to share metrics regarding return on investment, but it is certainly far more stable and robust and simpler to support.

My experience with pricing, setup cost, and licensing is that pricing is higher from what I have seen versus other vendors, but it is a value-based product that certainly pays off with the return; setup is simpler and the licensing can now be purchased over three, five, and 10 years, so that makes sense.

Before choosing Cisco Meraki MR Wireless, I did not evaluate any other options because I was an existing Cisco shop.

I rate Cisco Meraki MR Wireless an eight out of 10.

I rate it an eight out of 10 because it solely needs to be; it still has its occasional glitches and issues, but overall it is pretty stable.

Cisco Meraki MR Wireless is deployed in my organization on-premises.

My recommendation to others reading reviews on PeerSpot is that it is worth evaluating; the costing is higher, but the return on value is also higher in terms of a stable platform that is fairly robust and performs very well and is continually having more functionality added given it is a cloud-based control.

On-premises

My main use case for Cisco Meraki MR Wireless is wireless connectivity at aged care facilities.

A specific example of how I use Cisco Meraki MR Wireless for wireless connectivity in our aged care facilities is providing connectivity to our staff and residents.

We don't currently use the functionality to structure template configurations, tags, and policy provisioning within the Meraki dashboard when managing distributed branch sites versus high-density campus locations.

We have a single branch template that deploys to new sites in how we set up those templates or tags.

We don't currently utilize location-based analytics or Cisco Spaces integrations with our Meraki MR radios to monitor physical occupancy or asset tracking.

Cisco Meraki MR Wireless has positively impacted my organization by bringing our network operations into a single pane of glass for easy monitoring and troubleshooting.

Because of that, we have reduced our MTDD and MTTR.

The best features Cisco Meraki MR Wireless offers are easy onboarding and troubleshooting.

Easy onboarding and troubleshooting stand out for me when we do acquisitions. Easy onboarding helps us bring a new site online quickly within a certain time frame during those transitions.

My teams are utilizing Meraki's AI-driven root cause analysis and wireless performance anomaly detection as a valuable troubleshooting tool during network degradation events.

We rely on the Pcap and the AI Pcap for addressing Wi-Fi client connectivity or roaming complaints in high-density environments.

Cisco Meraki MR Wireless can be improved by adding more AI troubleshooting features, which is the main thing on my wish list regarding needed improvements.

I have been using Cisco Meraki MR Wireless for six years.

Cisco Meraki MR Wireless is stable for the most part.

I think its scalability is pretty good.

The customer support for Cisco Meraki MR Wireless is very quick and easy.

I would rate the customer support an eight on a scale of one to ten.

We previously used Cisco wireless controllers before choosing Cisco Meraki MR Wireless.

I have seen a return on investment as there are fewer infrastructure and site network engineers required to maintain the current network.

My experience with pricing, setup cost, and licensing is that it is quite straightforward.

On a scale of one to ten, I would rate Cisco Meraki MR Wireless an eight. I chose eight out of ten because ten out of ten is perfect, and eight is probably in a pretty good spot.

Regarding Cisco Meraki MR Wireless's AI capabilities, I think its governance and security are pretty good. In terms of AI capabilities, I find that I don't completely trust it until I verify it.

Cisco Meraki MR Wireless is deployed in my organization via public cloud using Microsoft Azure as the cloud provider.

Maybe find a good partner to assist with your deployment.

Public Cloud

Microsoft Azure