Bitdefender GravityZone EDR Reviews

Name: Bitdefender GravityZone EDR
Brand: Bitdefender
Rating: 4.2 (62 reviews)

4.2 out of 5

62 reviews
96% willing to recommend

What is Bitdefender GravityZone EDR?

Bitdefender GravityZone Ultra is an endpoint security solution that offers protection against even the most elusive cyber threats. The solution provides a full range of security capabilities, including threat detection, pre- and post- compromise visibility, alert triage, automatic response, advanced search, investigation, and more. It is designed with a single agent/single consoler architecture, is cloud-native, and also supports on-premises deployments.

Get the Bitdefender GravityZone EDR Buyer's Guide and find out what your peers are saying about Bitdefender GravityZone EDR, CrowdStrike Falcon, Microsoft Defender for Endpoint and more!

Bitdefender GravityZone EDR is the #9 ranked solution in EDR tools. PeerSpot users give Bitdefender GravityZone EDR an average rating of 8.4 out of 10. Bitdefender GravityZone EDR is most commonly compared to CrowdStrike Falcon: Bitdefender GravityZone EDR vs CrowdStrike Falcon. Bitdefender GravityZone EDR is popular among the small business segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 13% of all views.

Buyer's Guide

Bitdefender GravityZone EDR

July 2025

Get the report

Helped 863,901 peers since 2012

Featured Bitdefender GravityZone EDR reviews

AMBARISH PATKAR

Products &Service Head; Head of IT at Wahl India

I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…

Read full review

Kevin Mabry

CEO at Sentree Systems, Corp.

I like the risk assessment tool built into Bitdefender GravityZone EDR because I'm really into risk assessments and vulnerability testing. I think that is crucial and needed, and I don't see that often with most EDRs. The telemetry I get from the tool can be used in a SOC I use. The solution has behavior monitoring that allows you to monitor people's specific behaviour and practices. You can then ask the person to stop or start doing something. You can also do application management and access management. You can do many things within Bitdefender GravityZone EDR because it is like a one-stop shop scenario.

Read full review

MohammedMateen

Network Administrator at Transgulf Readymix

One strong point is that it doesn't have many background services running on the Windows system or server operating system. This minimizes impact because it's a lighter version. For instance, when comparing Bitdefender GravityZone to Sophos, I noticed Sophos has 19 background services, which is quite excessive. This creates issues for our in-house developed applications, especially with database services, causing CPU usage spikes to as high as 95 to 98 percent. So, Bitdefender significantly reduces CPU load compared to Sophos. GravityZone is lightweight and efficient for us. When comparing antivirus solutions in the market, Bitdefender often ranks in the top one or two. We previously used Sophos for around three years, but it wasn't compatible with our systems. Bitdefender offers fewer background services, which suits our needs better. More features, more background services. Fewer features, fewer background services

Read full review

Bitdefender GravityZone EDR mindshare

As of July 2025, the mindshare of Bitdefender GravityZone EDR in the Endpoint Detection and Response (EDR) category stands at 2.6%, down from 3.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

PeerResearch reports based on Bitdefender GravityZone EDR reviews

Type	Title	Date
Category	Endpoint Detection and Response (EDR)	Jul 30, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 30, 2025	Download
Comparison	Bitdefender GravityZone EDR vs CrowdStrike Falcon	Jul 30, 2025	Download
Comparison	Bitdefender GravityZone EDR vs SentinelOne Singularity Complete	Jul 30, 2025	Download
Comparison	Bitdefender GravityZone EDR vs Microsoft Defender for Endpoint	Jul 30, 2025	Download

Title	Rating	Mindshare	Recommending
CrowdStrike Falcon	4.3	14.4%	96%	132 interviews Add to research
Microsoft Defender for Endpoint	4.1	10.5%	94%	197 interviews Add to research

Valuable Features

Bitdefender GravityZone EDR's significant features include its quick installation, intuitive management interface, and centralized control. Users highlight its robust malware and ransomware protection, signature updates in real-time, and cloud-based management. The platform offers advanced security components like EDR, HyperDetect, Sandbox Analyzer, and a comprehensive threat detection system. Users appreciate the seamless integration of AI modules and MITRE ATT&CK framework for predicting threats. Its lightweight performance minimizes CPU load, offering high stability and reliability.

"Go for Bitdefender GravityZone EDR without any second thought."
"It has the ability to remotely control user PCs and execute specific commands to ensure their security. However, this capability could also pose some concerns."
"I like the risk assessment tool built into Bitdefender GravityZone EDR because I'm really into risk assessments and vulnerability testing."

Room for Improvement

Bitdefender GravityZone EDR requires enhancements in several areas. Users desire better exclusion management, expanded reporting features, and improved endpoint-server communication. Performance issues, especially on older systems, and complex uninstall processes need addressing. Additional functionality like cyber threat intelligence, user behavior analytics, and firewall inclusion are requested. Pricing transparency is sought. The interface and policy customization should be more intuitive to accommodate non-technical staff. Users also highlight the need for faster real-time updates and effective support responsiveness.

"When patching devices for updates, if a device is not switched on, it does not provide information dynamically."
"They need to improve the dashboard by adding a dedicated executive view. This view should provide executives with a clear overview of what's happening."
"The solution's workflow is very cumbersome and should be improved."

ROI

Organizations observed a positive financial impact from Bitdefender GravityZone EDR, experiencing reduced time in threat detection and response. Security enhancement is achieved, comparable to necessary insurance. Some users highlighted a balanced cost-value ratio for budgeting purposes. Although quantifying its financial benefits remains complex, operational gains are acknowledged through diminished virus impacts and administrative ease. Enhanced security and extensive telemetry tools are noted, representing high returns, especially for smaller clients.

Pricing

Enterprise users find Bitdefender GravityZone EDR to be competitively priced, presenting it as a cost-effective solution compared to alternatives like CrowdStrike and SentinelOne. Licensing options include monthly, yearly, or multi-year contracts, providing flexibility for diverse business needs. Costs generally center around per-license, per-endpoint models, with potential additional expenses for optional features and on-site support. The pricing strategy is adaptable, as Bitdefender often negotiates offers to remain attractive to enterprise buyers seeking affordability and comprehensive security features.

"Bitdefender GravityZone EDR is cost-effective and has the best pricing."
"It is not that expensive. Compared to its competitors, it is well-priced and well-placed."
"The licensing cost has been manageable for our small team."

Popular Use Cases

Bitdefender GravityZone EDR is utilized for endpoint protection, ensuring cybersecurity across various operating systems, including Windows, Mac, and Linux. Organizations deploy it for antivirus functions, firewall management, and content control, focusing on security against malware, ransomware, and advanced threats. It enables centralized policy settings and reporting, offering features like encryption, patch management, and secure configuration. Additionally, it identifies abnormal activities, such as brute force attacks, and blocks malicious behavior.

Service and Support

Customers report that Bitdefender GravityZone EDR support is responsive, generally helpful, and provides multiple communication options including email, chat, and phone support. While most are satisfied with their quick response time, some express dissatisfaction with the resolution process, particularly with repeated data requests without clear outcomes. Language barriers are occasionally noted. Technical support is usually rated between seven and nine out of ten, indicating room for improvement in efficiency and communication.

Deployment

Bitdefender GravityZone EDR's initial setup is perceived as straightforward and easy by most. Many describe the process as simple and fast, involving downloading, configuring, and deploying within hours or days depending on the organization size. While some faced challenges with existing security software removal, technical assistance was often unnecessary. Larger organizations adopted phased deployments. Setup simplicity varies by user familiarity, hardware, and network compatibility, but generally, it's completed efficiently with minimal technical intervention.

Scalability

Bitdefender GravityZone EDR is described as highly scalable, fitting diverse company sizes. Users report it's easy to expand and deploy across different environments. While primarily praised in small to medium settings, larger organizations also find it scalable. Some mention minor challenges with legacy systems. The cloud-based nature facilitates seamless scaling, allowing expansion across thousands of machines without disruptions. Administration roles often involve security teams, highlighting ease in managing scalability.

Stability

Users report Bitdefender GravityZone EDR as consistently reliable without bugs or crashes. It integrates seamlessly, requiring minimal resources. Some mention improved endpoint-server communication is needed, but the stability remains highly rated, often scoring nine or ten. Instances of downtime are rare. The tool efficiently manages memory and processes, providing robust performance supporting thousands of devices. Feedback often highlights its effectiveness and efficient use of resources, confirming its stability in various environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Bitdefender GravityZone EDR Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

13%

Comms Service Provider

13%

Manufacturing Company

Hospitality Company

University

Government

Retailer

Educational Organization

Construction Company

Media Company

Healthcare Company

Non Profit

Real Estate/Law Firm

Financial Services Firm

Legal Firm

Wholesaler/Distributor

Recreational Facilities/Services Company

Outsourcing Company

Energy/Utilities Company

Insurance Company

Performing Arts

Transportation Company

Consumer Goods Company

Security Firm

Pharma/Biotech Company

Compare Bitdefender GravityZone EDR with alternative products

Learn more about Bitdefender GravityZone EDR

Bitdefender GravityZone Ultra Features

Bitdefender GravityZone Ultra has many valuable key features. Some of the most useful ones include:

Extended endpoint detection and response: Bitdefender GravityZone Ultra applies XDR capabilities to detect advanced attacks across multiple endpoints in hybrid infrastructures, including workstations, servers, or containers running various operating systems.

Integrated human and endpoint risk analytics: The Bitdefender GravityZone Ultra solution continuously identifies user actions and behaviors that may pose a security risk to your organization, such as using unencrypted web pages for logging into websites, usage of compromised USBs, poor password management, recurrent infections, and more.

Layered defense: Bitdefender GravityZone Ultra offers highly effective layered protection to protect against threats by using signatureless technologies like advanced local and cloud machine learning, behavior analysis technologies, and integrated sandbox and device hardening.

Low overhead incident investigation and response: Bitdefender GravityZone Ultra allows incident response teams to react fast and stop ongoing attacks via fast alerts, attack timelines, and sandbox outputs.

Bitdefender GravityZone Ultra Benefits

There are many benefits to implementing Bitdefender GravityZone Ultra. Some of the biggest advantages the solution offers include:

Next-gen prevention and detection: The solution uses advanced prevention capabilities such as PowerShell Defense, Exploit Defense, and Anomaly Detection to block attacks earlier in the attack chain (at pre-execution) so your security posture remains intact and safe. Once an active threat is detected, automatic response kicks in to block further damage or lateral movements.

Cross platform coverage: Bitdefender GravityZone Ultra covers all enterprise endpoints, running Windows, Linux, or Mac in physical, virtualized, or cloud infrastructures, ensuring consistent security across your entire infrastructure.

Third-party integration APIs: Bitdefender GravityZone Ultra supports integration with pre-existing security operations tools.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Bitdefender GravityZone Ultra solution.

Robert N., CEO at CSToday, says, “We like the dashboard, the console, the reporting. It's very easy to deploy. It has great security with excellent standard policies and is extremely stable.”

PeerSpot user David A., Cybersecurity Analyst & System Engineer at Compucare Systems Inc., mentions, "The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."

Troy F., Managing Director at TEPSA (Pty) Ltd., comments, “The valuable features are, of course, the protection against malware, ransomware, and any other forms of malicious software, but the solution also provides application and device control which stops people copying things onto a memory stick, for example. In addition, it provides web filtering and blocking of inappropriate websites. The product covers pretty much every aspect of cyber security, but the primary function that everybody gets it for is the anti malware or antivirus protection.”

Bitdefender GravityZone EDR was previously known as Bitdefender GravityZone Ultra, Bitdefender GravityZone.