Most of the use cases I worked with were for documenting processes and trying to do some visual analysis with the stakeholders involved in those processes. It was a very convenient way because the solution has a repository. It's an integrated database where you can see a lot of interconnected views of your whole enterprise, including applications, roles, processes, documents, risks, and controls.
You can model everything about your enterprise in an interconnected repository, which you cannot easily do with other document-based tools like Visio. An object you place in a document doesn't really have any connection to the same object with the same name that you place in another model.
The solution's flexibility, reporting, and ability to customize your set of models, connections, objects, and attributes was really a positive thing. That's why many customers use ARIS BPA, and we recommend it for those scenarios.
The most valuable features of ARIS BPA are its flexibility and reporting. You can use the solution to customize the whole set of objects and models. If you know a bit of programming, you can easily pull out or get data in ARIS BPA. You can even integrate the solution with other systems. The solution now has a REST API, which provides a lot of possibilities as the reporting does, but it's not quite there yet. We still depend a bit on the reports to integrate with other systems or fetch data from ARIS BPA very easily.
It's really a unified repository, and it's quite easy to configure and set up. Compared to other tools, the solution has good modeling, analysis, and visualization of processes. Currently, it has a really good process portal with a lot of nice functionalities. With the solution's search functionality, people can easily find processes relevant to them or where they are involved as someone executing some parts of the process or interfacing with another process.
A gas and oil company with oil rigs concluded that in the past, they had procedures always documented in some Word or PDF documents. It was really hard for people working on those rigs to follow these processes. They often disregarded or couldn't find relevant documentation. ARIS BPA improved their situation. People found it much easier to go to the portal, find their process, and link in more condensed documents. We can link some checklists to that activity. They find it much easier and user-friendly to follow and comply with the processes.
With the solution's process portal, you can present the whole content, and the users in the company can see how the process looks and what their roles are in the process. One company could even see screens of the applications that they need to use for that particular step in the process. It increases the documentation and serves as a knowledge base for the company employees on how to execute their processes.
ARIS BPA is a good solution for documenting and analyzing processes. We are really happy with the solution's reporting and documentation capabilities.