What is our primary use case?
We use Alteryx Designer to construct workflows, encompassing data extraction from various platforms such as SQL Server and in-database sources. Subsequently, we automate these workflows and push the filtered data to Tableau for dashboard creation. This process forms our daily routine, streamlining tasks efficiently.
What is most valuable?
Alteryx Designer offers a drag-and-drop interface, making it highly user-friendly. Unlike Python and Apache Airflow, which require coding, Alteryx allows users to accomplish tasks without any programming knowledge. Its simplicity makes it accessible to anyone, even those without coding experience, and this ease of use is one of Alteryx's key advantages.
What needs improvement?
Price is an most important issue.
For how long have I used the solution?
I have been using Alteryx Designer for seven years.
What do I think about the stability of the solution?
We have encountered stability issues because of various factors, such as on-site protection and the UEFI. Sometimes, the production site or the UEFI's site won't run smoothly, or even simply opening the gallery can be problematic. For instance, you cannot open another gallery simultaneously if two categories have the same person signing on. You have to close one gallery before opening another.
How are customer service and support?
Whenever I encounter an issue, I usually find all my questions answered in the Alteryx community. The community aspect is very good, with most queries addressed. However, administrators sometimes struggle to understand certain Alteryx-related issues, requiring them to contact SMEs. While the administrators are decent, connecting with SMEs for feedback and issue resolution can take one to two business days.
Sometimes, issues arise in Alteryx Designer, but administrators automatically resolve them, though not always on a large scale. Various issues are generally addressed within a day, considering the impact on our analyses and overall operations.
How would you rate customer service and support?
What was our ROI?
We've relied on Alteryx Designer for all our needs, automating workflows and tasks efficiently. Initially, it was beneficial, especially in 2019. However, recent licensing adjustments have impacted its cost-effectiveness. Previously, discounts made it sensible, but the situation has changed with recent price hikes and Alteryx's acquisition, possibly by Salesforce. They are no longer accommodating with discounts. Consequently, we're reassessing its ROI and considering transitioning most of our licenses to DataIQ.
What's my experience with pricing, setup cost, and licensing?
The product is priced at 5000$/person.
What other advice do I have?
We utilize various features such as machine learning, connectors, predictive analytics, time series analysis, etc. For instance, I employ predictive analytics to forecast data by partitioning it into training and testing sets, fine-tuning hyperparameters, and refining the dataset. Subsequently, I generate predictions based on selected features and criteria. Following this process, we disseminate the results. Alteryx Designer offers a user-friendly drag-and-drop interface, eliminating the need for extensive coding. However, some aspects of its predictive analytics feature are less favored. Consequently, our organization is considering transitioning from Alteryx to DataIQ due to cost concerns, as Alteryx Designer is deemed expensive, especially given the number of users. Currently, we're evaluating DataIQ's predictive analytics and other data-related features to determine its suitability as an alternative to Alteryx.
Regarding user experience, I stumbled upon DataIQ and explored its features. They pitched us DataIQ, and I saw the demo. It was very user-friendly. Compared to what I'm used to, the interface of Alteryx Designer feels outdated. There's work to be done on that front.
Additionally, there's a significant delay in completing workflows, especially with large datasets. This delay is due to caching limitations and the application engine's capabilities. So, while price is a crucial factor, these performance issues and user-friendliness are also essential considerations.
We have a dedicated team of administrators who maintain Alteryx Designer. Whenever we need to upgrade from one version to another, such as from version one to version eight, these administrators handle all the upgrades. Occasionally, some workflows may encounter issues during these upgrades, so the team ensures that the enhancements are managed over the weekends, allowing us to resume managing our workflows afterward.
If the team primarily comprises analysts who prefer not to code and prefer a drag-and-drop interface, then Alteryx Designer would likely be suitable. However, integrating tools like Apache Airflow and Python might be more appropriate if the team is more inclined towards coding such as Python and seeks greater control over workflow management. So, the suitability of Alteryx Designer depends on the specific needs and preferences of the team. It might not be the best fit if the team is more focused on coding or prefers portability.
Overall, I rate the solution a seven out of ten.