Best Order Management Hubs

What are Order Management Hubs?

Order Management Hubs streamline order processing, inventory control, and fulfillment. They ensure accurate and timely management of orders, reducing errors and improving customer satisfaction.

To learn more, read our Order Management Hubs Buyer's Guide (Updated: August 2025).

The top 5 Order Management Hub solutions are Manhattan Active Omni, Blue Yonder Order Management, IBM Sterling Order Management, Fabric Commerce Platform and JD Edwards EnterpriseOne Sales Order Management, as ranked by PeerSpot users in August 2025. Fabric Commerce Platform received the highest rating of 7.0 among the leaders. Blue Yonder Order Management is the most popular solution in terms of searches by peers and holds the largest mind share of 17.6%.

Order Management Hubs integrate with various enterprise systems to provide a centralized platform for managing orders from multiple channels. They offer real-time visibility into order status, inventory levels, and customer information. By automating key processes, these hubs reduce manual interventions and enhance operational efficiency.

What are the critical features of Order Management Hubs?

Order Processing Automation: Streamlines order entry and processing, reducing manual errors.
Inventory Management: Offers real-time tracking of inventory levels across multiple locations.
Omni-channel Integration: Consolidates orders from various sales channels into a single system.
Customer Communication: Provides automated notifications and updates to customers regarding their orders.
Reporting and Analytics: Delivers insights and reports on order performance and trends.

What benefits or ROI should users look for when evaluating Order Management Hubs?

Improved Efficiency: Reduces manual tasks and order processing time.
Enhanced Accuracy: Minimizes errors in order fulfillment and inventory tracking.
Better Customer Experience: Provides timely updates and faster order processing.
Cost Savings: Reduces operational costs associated with manual order management.
Scalability: Supports growth with the ability to handle increased order volumes.

In the retail industry, Order Management Hubs are essential for managing omnichannel sales, ensuring seamless integration between online and offline sales channels. In the manufacturing sector, they help synchronize orders with production schedules, optimizing the supply chain and reducing lead times.

Order Management Hubs are useful for organizations to streamline operations, reduce errors, and improve customer satisfaction by providing a centralized platform for order processing and inventory management.

Buyer's Guide

Order Management Hubs

August 2025

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Helped 867,370 peers since 2012

Order Management Hubs solutions mindshare

As of September 2025, in the Order Management Hubs category, the mindshare of Blue Yonder Order Management is 17.6%, up from 17.3% compared to the previous year. The mindshare of IBM Sterling Order Management is 13.3%, down from 13.8% compared to the previous year. The mindshare of Manhattan Active Omni is 13.7%, down from 22.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Order Management Hubs Market Share Distribution
Product	Market Share (%)
Blue Yonder Order Management	17.6%
Manhattan Active Omni	13.7%
IBM Sterling Order Management	13.3%
Other	55.4%

Order Management Hubs

Top Order Management Hubs products

Rankings through

#1 Ranked

Manhattan Active Omni

Manhattan Active® Omni is the first of its kind, engineered specifically to deliver on omnichannel promises. Born in the cloud with a microservices architecture, Manhattan Active Omni is a suite of order management, point of sale, and customer engagement solutions that is always current and fully extensible.

390

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256

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Blue Yonder Order Management

Automates and streamlines end-to-end ordering through provisioning and billing for all products and services.

396

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235

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Buyer's Guide

Order Management Hubs

August 2025

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Find out what your peers are saying about Manhattan Associates, Blue Yonder, IBM and others in Order Management Hubs. Updated: August 2025.

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867,370 professionals have used our research since 2012.

IBM Sterling Order Management

IBM Order Management orchestrates cross-channel selling and order orchestration processes across a dynamic business network of customers, suppliers, and partners.

Reviews

278

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176

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Fabric Commerce Platform

Out-of-the-box Scalable Commerce Experiences. Configurable, and composable commerce solution to rapidly deploy and scale unique brand experiences, product offerings, and services.

7.0

Rating

Review

604

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JD Edwards EnterpriseOne Sales Order Management

JD Edwards EnterpriseOne provides diverse and flexible sales order management capabilities fully integrated to all aspects of your enterprise - from the accounting and customer contact through manufacturing and logistics.

161

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107

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Microsoft Dynamics

Microsoft Dynamics AX for Retail Point of Sale (POS) is available either as part of the integrated Dynamics AX for Retail business suite, or as an individual POS solution. Features shown include the Modern POS experience, product search and select, client-telling/assisted sales experience, customer detail capture and remote stock counting.

Reviews

176

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867,370 professionals have used our research since 2012.

Unicommerce Inventory Management Software

Unicommerce Product Overview Centralize Order and inventory across 40+ marketplaces (Amazon global channels, FBA, Seller Flex etc.), warehouses, and stores Automate Order fulfillment and shipment tracking with pre-integrated 30+ Logistics providers Manage warehouse operations with advanced Handheld, FIFO based stock picking, Cycle count, etc. features Enable Omnichannel selling & inventory management across online marketplaces, website platforms, and offline stores with support for Hopping, Auto Hopping, Endless Aisle, etc. Synchronize Online & Offline business with the ability to integrate with 10+ leading global ERPs and POS systems for error-free accounting Automate the creation of Reverse pickup for all Returns (RTOs, CIRs & Returnable Gatepass) with support on Alternate SKU creation for Replacement Order or Exchange orders

Review

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TradeEdge Distributor Management System

TradeEdge is an insights-driven sales platform that helps global brands across the demand chaingain maximum channel visibility. It provides insights that help brands fulfill customer demand,amplify reach, minimize costs, improve sales, and accelerate profitable growth in the emergingmarkets.A cloud-based solution, TradeEdge has strong capabilities in data management, harmonization,rapid distributor onboarding, and providing support across the traditional and modern tradechannels.TradeEdge offeringsTradeEdge Market Connect is an automated two-way data exchange platform that enablesprofitable growth for brands. It uses advanced Machine Learning algorithms to addresschallenges, including data latency, poor channel visibility, and poor data quality.TradeEdge Distributor Management System is an intuitive and highly configurable ERP solutionwith built-in business reporting. It helps expand your distribution network faster with bettercontrol over pricing and promotion, near real-time visibility of sales, and rapid partneronboarding.TradeEdge Data Harmonization leverages automation and Machine Learning techniques tocontextualize external business data and make it insight-ready. It not only helps businessesovercome the challenges associated with having disparate sources but also improves datareliability and trustworthiness.TradeEdge Promotion Effectiveness uses advanced ML-based modeling techniques to measure,understand, and enhance the effectiveness of trade promotions. From enhancing datamanagement to optimizing promotion campaigns, it provides a multitude of benefits.TradeEdge Perfect Order Measurement enables order fulfillment and sales teams to makesense of the complex supply chain data to achieve a higher degree of perfect orders acrossdifferent channels.

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SAP Business Suite

SAP Business Suite software comprises a set of fully integrated applications such as SAP ERP, SAP CRM, SAP SCM, and SAP SRM that enable enterprises to run their core business operations. It provides end-to-end process support for areas such as customer engagement, finance, human resources, manufacturing, procurement, logistics, and IT management. With SAP HANA, SAP offers full in-memory platform in the cloud. SAP Business Suite powered by SAP HANA not only brings together transactions and analytics on a single in-memory platform; it completely redefines the concept of real time (which the 'R' in R/1, R/2 and R/3 has always stood for). It enables business processes be re-thought, drives real-time business transformation, and generates customer value both for business and IT.

Reviews

104

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Genpact Cora OrderAssist

Cora OrderAssist is consolidating data across the value chain and delivering clear, executable actions to cut back on lost sales and keep products on the shelf. With fewer order cuts, the impact on growth will be direct and unequivocal. What’s more, Cora OrderAssist’s platform-based intelligence creates real collaboration between categories and channels. So the company can now strategically rescue orders that might otherwise be lost despite stock availability.

106

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Genpact Cora OrderAssist vs Blue Yonder Order Management

Elemica

Elemica streamlines supply chain management with efficient order processing and real-time visibility. Key features include seamless integration and comprehensive analytics. While users appreciate its robust data handling, improvements could be made in enhancing customization options to better align with specific business requirements.

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IBM Sterling Intelligent Promising

IBM Watson Order Optimizer helps Omni-channel fulfillment practitioners in Retail leverage cognitive science to better understand their customers and drive real-time action. Through insight and analytics, they can make decisions, take actions, and build experiences that meet customer expectations and drive profitable business across digital and physical store channels. Watson Order Optimizer enables lines of business to execute optimized fulfillment plans in real-time, to maximize capacity while reducing shipping cost for increased profit, especially during peak periods.

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OpenText Trading Grid Supplier Hub

OpenText Trading Grid Supplier Hub facilitates seamless supplier collaboration and data management. Users appreciate its integration capabilities and automation but note room for improvement in reporting features. Enhanced analytics and customizable dashboards could further optimize its utility for efficient supply chain management.

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Generix OMS

Generix Group is an expert in the Collaborative Supply Chain with presence in 60 countries thanks to its subsidiaries and network of partners. More than 6,000 companies around the world use its SaaS solutions. The group’s 550 employees provide daily assistance to clients such as Carrefour, Danone, FM Logistic, Fnac-Darty, Essilor, Ferrero and Geodis in the digital transformation of their Supply Chains. Its collaborative platform, Generix Supply Chain Hub, helps companies keep their promises to their customers. It connects companies to all their partners so together they can operate physical flows, digitize information flows, and collaboratively manage processes in real time.

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Siebel

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Pipe17

Pipe17 streamlines inventory management for e-commerce businesses with real-time data synchronization and seamless integration across platforms. Users benefit from its automation and reliability. However, improvements could include enhanced customization options and more intuitive navigation for an efficient experience.

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Brightpearl

Brightpearl is a platform to manage inventory, accounting, customers, suppliers and fulfillment across your omnichannel business. Paired with real-time reports on inventory, cash flow, profitability across products, channels, customers and much more. Allowing you to make data driven decisions and execute an effective strategy to grow your business.

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Booking Order Management System

Booking Order Management System supports efficient order tracking and management with features like automated notifications, real-time updates, and seamless integration. Users find its dashboard intuitive and operation smooth, yet suggest room for improvement in reporting capabilities for enhanced analytics and decision-making insights.

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Fluent Order Management

Fluent Order Management efficiently manages complex order processes with real-time tracking and automation. Its valuable features include seamless integration with existing systems and robust analytics. Users note room for improvement in customization options and suggest enhancing reporting capabilities to better suit diverse business requirements.

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Zoho Books

Zoho Books is ideal for small businesses offering features like automated invoicing, expense tracking, and bank reconciliation. Users appreciate mobile access and customization options. Feedback points to occasional navigation difficulties and suggests improvements in report generation and integration with third-party apps.

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Fulfillor

Fulfillor enhances order management with automation features and tracking capabilities. Users appreciate its intuitive dashboard and seamless integration with e-commerce platforms. Some feedback points to the need for more customization options and improved reporting tools. Fulfillor efficiently supports diverse business operations.

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Item OMS

Item OMS streamlines inventory management, simplifying order processing and tracking. It offers valuable features like real-time updates and integration capabilities. Users appreciate its intuitive layout. There is room for improvement in reporting tools and customer support response times, enhancing overall functional efficiency.