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Fluent Order Management vs Manhattan Active Omni comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fluent Order Management
Ranking in Order Management Hubs
5th
Average Rating
8.2
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Manhattan Active Omni
Ranking in Order Management Hubs
6th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Order Management Hubs category, the mindshare of Fluent Order Management is 2.1%, up from 1.5% compared to the previous year. The mindshare of Manhattan Active Omni is 7.9%, down from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Order Management Hubs Mindshare Distribution
ProductMindshare (%)
Fluent Order Management2.1%
Manhattan Active Omni7.9%
Other90.0%
Order Management Hubs
 

Featured Reviews

reviewer2860695 - PeerSpot reviewer
Lead Business Analyst at a manufacturing company with 10,001+ employees
Omnichannel workflows have become seamless and integrations support complex retail operations
Unfortunately, data regarding the positive impact on orders processed per day, time saved, or reduced downtime cannot be shared as it is internal information. I do not know of any areas Fluent Order Management can improve. As and when we are facing issues, the team is accessible to help us, and they are always available to understand our pain points and how it impacts the business. When we face issues or the platform is not working to its best potential, having the Fluent Order Management support team and the expert services is a great thing that we look to. They're very approachable, and we always have these engagements with them where they guide us or take these use cases back to the engineering team to refine modules. Fluent Order Management is pretty easy, and it is something that people can easily get onboarded onto, and there's nothing as an improvement to be shared at the moment. The reason why I'm saying 8 is because given that Fluent Order Management is an order management system that is still growing and still making improvements vastly, I would like to see how we can introduce AI into the order management system. Do we have capabilities of introducing a chatbot or AI on Fluent Order Management? I think that part of leveraging AI is a bit pending, and I'm deducting one from a technical aspect regarding some of the modules that I'm not aware of, just being skeptical on that front. Regarding Fluent Order Management's AI capabilities, I have personally not had any experience with the AI capabilities that Fluent Order Management has, and maybe that is something for me to explore. I do know that Fluent Order Management has introduced some AI capabilities from a development aspect, but because I'm not a developer, I do not have those insights.
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise4
Large Enterprise5
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Fluent Order Management?
I do not know the pricing. With my role, I cannot see the invoice of Fluent Order Management with my company because I am an employee.
What needs improvement with Fluent Order Management?
There is a limitation in that you cannot customize the data model. If the entity order and entity fulfillment have certain attributes in the data model, you cannot add or remove something directly....
What is your primary use case for Fluent Order Management?
I have experience working with Fluent Order Management for about four years with very important luxury clients. I am currently working with Fluent Order Management with a luxury client. I handle re...
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Also Known As

No data available
Distributed Order Management, Manhattan Associates Distributed Order Management
 

Overview

 

Sample Customers

Information Not Available
David's Bridal
Find out what your peers are saying about Microsoft, Blue Yonder, IBM and others in Order Management Hubs. Updated: June 2026.
904,016 professionals have used our research since 2012.