Falcon.io provides a platform for social media marketing and customer experience management. It features tools for social media listening, engagement, publishing, measuring and customer data management. Using it marketers and companies can deliver more personalized brand experiences, across touchpoints, based on enriched customer profiles. The platform is complemented by comprehensive support and consultancy services.
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As of October 2025, the mindshare of Falcon.io in the Social CRM category
stands at 2.3%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
