First of all, it's not very user-friendly. It's quite lagging and not very fast. I believe it's developed in C#, which makes it a bit slow. There are many hidden structures, so sometimes the flow gets stuck. We have communicated with Cortex community, and they are still working on these issues. System slowness and performance are the main concerns.
IT Service Management (ITSM) provides a framework for delivering information technology services, addressing business needs efficiently. It encompasses best practices for managing and optimizing IT operations.ITSM focuses on aligning IT services with business objectives, ensuring service quality and efficiency. It integrates processes like incident management, change control, and service request fulfillment. Popular platforms include ServiceNow, BMC Helix, and Cherwell, which offer tailored...
It would be more beneficial to integrate threat intelligence in Cortex.
First of all, it's not very user-friendly. It's quite lagging and not very fast. I believe it's developed in C#, which makes it a bit slow. There are many hidden structures, so sometimes the flow gets stuck. We have communicated with Cortex community, and they are still working on these issues. System slowness and performance are the main concerns.