I believe there is room for enhancement in the scope of services. We encountered challenges at times in clearly defining it, particularly because the firewall domain is extensive and demands localization for this service. Consequently, there is occasional confusion regarding whether a service falls under the standard category or is considered an add-on. I think there is a need for a deeper level of comprehension.
Senior Payroll Analyst EMEA at a computer software company with 10,001+ employees
Real User
Top 20
2023-11-06T12:20:27Z
Nov 6, 2023
Having more clear guidance on design and training would be beneficial. The current portal has numerous reports, and it can be time-consuming to identify the most relevant ones for our needs.
Payroll Lead at a tech services company with 1,001-5,000 employees
Real User
2018-07-15T09:16:00Z
Jul 15, 2018
We have a product now called Global Call Connect (GCC). This connects directly into Workday. Before they did not have direct integration to Workday. I hope to see soon that every country will have this product connect to Workday. There are countries that we are still not in, such as Cambodia. This means they are out of our regional eyes and GCC is not implemented there yet. Also, they could improve the service relationship manager (SRM), because they have an SRM which is not familiar with Simple.
Benefits Administration enhances the efficiency of managing employee benefits, reducing errors and improving satisfaction. It offers automated solutions for handling complex benefits-related tasks, freeing up HR professionals to focus on strategic activities.Benefits Administration solutions streamline the process of managing employee benefits by automating enrollment, compliance, and reporting tasks. These solutions often integrate with existing HR and payroll systems to provide a seamless...
I believe there is room for enhancement in the scope of services. We encountered challenges at times in clearly defining it, particularly because the firewall domain is extensive and demands localization for this service. Consequently, there is occasional confusion regarding whether a service falls under the standard category or is considered an add-on. I think there is a need for a deeper level of comprehension.
Having more clear guidance on design and training would be beneficial. The current portal has numerous reports, and it can be time-consuming to identify the most relevant ones for our needs.
The UI could be improved to be a bit more modern or trendy because it looks old-fashioned compared to other systems.
We have a product now called Global Call Connect (GCC). This connects directly into Workday. Before they did not have direct integration to Workday. I hope to see soon that every country will have this product connect to Workday. There are countries that we are still not in, such as Cambodia. This means they are out of our regional eyes and GCC is not implemented there yet. Also, they could improve the service relationship manager (SRM), because they have an SRM which is not familiar with Simple.