Managing Partner at a consumer goods company with 1-10 employees
Real User
Top 20
2021-06-22T12:51:00Z
Jun 22, 2021
I use it for troubleshooting. If I see anything go down or anything come up, I log in and check. I reboot to get awareness of what's going on, and I do configuring too. I've been having a lot of issues with the routers. I don't use the VPN solution because it's not secured. Since I'm far away, at home, I don't have a VPN built-in, so I use Insight for everything I do remotely. I use the solution's mobile app on my phone and the web portal on my desktop.
I have a large home LAN with multiple WiFi access points. I have four connected and I have a bunch of routers. I only use the solution's app on the iPhone, version 6.2.20.
My IT business is managed services for companies who are under 50 employees. It is deployed for offices, office buildings, and office suites, but probably no more than a small office building. Typically, an office suite could be as little as one or two access points or as big as 10 access points. This solution helps an MSP, like me, manage my time better because I have more visibility and the ability to control things from a distance. I use the WAX610 access points. It varies with the router, sometimes it is a BR100 router and a lot of times it is an SXK80.
Principal at a consumer goods company with 11-50 employees
Real User
2020-12-13T06:35:00Z
Dec 13, 2020
I use it for a residential small business. I have a BR500 VPN Router and four WAC540 Access Points. I also have three GC108PP PoE Insight Switches and a fourth that is their bigger brother.
It is a multi-building campus. This way, when we are in-between buildings, we have them meshed together. Then, we can stay on the same WiFi throughout all three buildings. It is in a church, which I have one in my house. Then, we have a church that I go to, where we have three in one building, two in another building, and five in the third building.
Please share with the community what you think needs improvement with NETGEAR Insight Access Points. What are its weaknesses? What would you like to see changed in a future version?
Owner at a hospitality company with 11-50 employees
Dec 13, 2020
The hardware is great. Software-wise, they need to provide the ability to kick users out. If multiple users are abusing the system or the network, I should be able to block them for a time and, when I need to unblock them, I should be able to do so by using their MAC ID. That feature might already be there and I just don't know about it. But I haven't called NETGEAR about it yet because I just haven't had time.
Principal at a consumer goods company with 11-50 employees
Dec 13, 2020
I thought that the Insight management software would be more useful for me. It is a little difficult to navigate. I have ended up using the web GUI more than I do the Insight management. I have some frustrations with the ease of use. It tends to be sluggish. The graphical interface is pretty, but not useful. They have this tree that shows connected devices, which makes no sense whatsoever because the labeling field of the tree truncates all the items to the point that it's almost useless. You can't even tell what it is. I would prefer a spreadsheet list of the gear as opposed to a graphical representation. It is sluggish. If I go to reserve an IP address, it probably takes about 45 seconds, which doesn't seem like a lot. However, if you are trying to enter 60 devices, then it takes forever because each time you enter a device it has to reload and reset it, and that never takes effect until you reboot it. It just seems to be cumbersome.
The meshing capabilities are the most valuable feature. When I am going in-between buildings, my phone doesn't have to pick up different WiFi. They are all the same. Even in-between the buildings, I stay connected.
Owner at a hospitality company with 11-50 employees
Dec 13, 2020
We use NETGEAR's Insight management solution to do off-property controls. It is user-friendly and provides network management, monitoring, and service deployment across multiple remote and local sites. That means I don't have to be physically at a location to do things if I want to make any changes to the network. It saves time and money.
I use it for troubleshooting. If I see anything go down or anything come up, I log in and check. I reboot to get awareness of what's going on, and I do configuring too. I've been having a lot of issues with the routers. I don't use the VPN solution because it's not secured. Since I'm far away, at home, I don't have a VPN built-in, so I use Insight for everything I do remotely. I use the solution's mobile app on my phone and the web portal on my desktop.
I have a large home LAN with multiple WiFi access points. I have four connected and I have a bunch of routers. I only use the solution's app on the iPhone, version 6.2.20.
My IT business is managed services for companies who are under 50 employees. It is deployed for offices, office buildings, and office suites, but probably no more than a small office building. Typically, an office suite could be as little as one or two access points or as big as 10 access points. This solution helps an MSP, like me, manage my time better because I have more visibility and the ability to control things from a distance. I use the WAX610 access points. It varies with the router, sometimes it is a BR100 router and a lot of times it is an SXK80.
We use it for guest WiFi.
I use it for a residential small business. I have a BR500 VPN Router and four WAC540 Access Points. I also have three GC108PP PoE Insight Switches and a fourth that is their bigger brother.
It is a multi-building campus. This way, when we are in-between buildings, we have them meshed together. Then, we can stay on the same WiFi throughout all three buildings. It is in a church, which I have one in my house. Then, we have a church that I go to, where we have three in one building, two in another building, and five in the third building.