The multi-tenant access has been the most beneficial part of the product for network management. The cloud management functionality offered by the product makes the lives of our company's customers easier since it allows them to log in to their networks from anywhere at any time. I don't recommend any products to the customers since my company focuses on catering to the needs of our clients. I rate the overall product a six out of ten.
Performance-wise, the solution is good. Reliability-wise, the solution is okay. I would tell those planning to use the solution that it is easy to use and easy to deploy while being reasonably priced. The solution's price point is its greatest plus point in a market like India, where whoever sells the product at the lowest price point gets the most sales volume. I rate the overall solution somewhere between six and seven out of ten.
If a person selects the right set of tools for his or her company, then NETGEAR can prove to be a very good product, making it easy for me to recommend it to such a person. I rate the overall product an eight out of ten.
Managing Partner at a consumer goods company with 1-10 employees
Real User
Jun 22, 2021
Look at the products. I think Ubiquiti is a very good company. NETGEAR should look at that model and expand on its remote capabilities. Ubiquiti seems to have a better product. I put in a NETGEAR BR200 router and it gave me a lot of headaches when trying to create VLANs. I have a big WiFi on the property, and that's creating a lot of issues. I don't know whether the issues are connected to the Insight solution, but I think the product has a lot of room for improvement.
The biggest thing is understanding how you're going to do your management, and making sure that the solution you're looking at is an end-to-end solution for your network management needs.
Learn what your peers think about NETGEAR Insight Access Points. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
Set up a relationship with NETGEAR and get yourself a relationship with the rep and engineer so you have that back-end support for the pre-sale solution. Set these devices up in your house first, add them to Insight, and get to know the idiosyncrasies. Then, when you get into the field, you will be well-prepared. You don't have to do all this yourself. There are a lot of resources. Once you find a partner who is a good channel partner, i.e., one that wants to work with smaller guys like me and has good resources, then you don't need to figure it all out yourself. You have a team if you partner with someone like NETGEAR. This is not just a product plug. I have worked with different vendors and some vendors want to collaborate and have a lot of resources, and some don't. They work for the little guy, and that is very important to me. It can say, "Heads up. I have an access point." I could do it that way. However, in a lot of these flat networks, I wouldn't have to do it that way. So, I could bring an access point to me first, plug it in, put it onto Insight, and then have the customer literally just put it in place. I could do that. In most cases, I wouldn't need to, because in these flat networks where they're not requiring too much programming, I can ship it directly, have them plug it in, and do it remotely with their help. This is more efficient, depending on the client. I can do this with tech savvy clients, but not everyone. It gives me enough information for what I need, but there is a lot more I can do with it. It would provide me more if I had more things deployed. For example, they make captive portals, but I don't tend to deploy many captive portals. Most of my clients are pretty small. As they scale or get more complex, the captive portals would be something I would be setting up to collect customer information. That would be more data that I would be able to provide. At the moment, it is more: * Are these access points getting overworked? * Are they getting their firmware? * How is the uptime on these things? It's those kinds of things that I am looking at for my business. I would give it a solid nine out of 10. The only reason it is a nine is the frustration with registering the product to get it on Insight. That is it.
Owner at a hospitality company with 11-50 employees
Real User
Dec 13, 2020
My advice would be to go ahead and switch to this one, because this is the best-performing device I have seen so far. When you start doing multiple experiments, you end up with higher costs. I have learned from my mistake. I spent almost $2,300 to fix the internet for the hotel, and I could have done so for $1,000 with NETGEAR. The solution provides full insight into the data being used but that feature doesn't affect me as much because I don't really focus on what people use the data on. Overall, I would rate NETGEAR Insight Access Points at nine out of 10. The reasons it's not a 10 is because of the lack of user blocking and unblocking, and because the price could be a little bit cheaper.
Principal at a consumer goods company with 11-50 employees
Real User
Dec 13, 2020
Anybody who has the need or desire to move beyond consumer-grade, big-box, store available gear will be very pleased with this product. For all the different models combined, I would give it an eight (out of 10).
I am very happy. We have made other purchases with NETGEAR products since the initial purchase. They are the way to go with their customer support as well as their easy equipment installation. We built a system, which is way above where it needs to be right now. So, it will be a long time before we have to increase it. My biggest lesson is to use the NETGEAR products because it was so easy. I would rate it as a 10 out of 10, but there is always room for improvement.
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Overall, I would rate the solution an eight out of ten.
The multi-tenant access has been the most beneficial part of the product for network management. The cloud management functionality offered by the product makes the lives of our company's customers easier since it allows them to log in to their networks from anywhere at any time. I don't recommend any products to the customers since my company focuses on catering to the needs of our clients. I rate the overall product a six out of ten.
Performance-wise, the solution is good. Reliability-wise, the solution is okay. I would tell those planning to use the solution that it is easy to use and easy to deploy while being reasonably priced. The solution's price point is its greatest plus point in a market like India, where whoever sells the product at the lowest price point gets the most sales volume. I rate the overall solution somewhere between six and seven out of ten.
If a person selects the right set of tools for his or her company, then NETGEAR can prove to be a very good product, making it easy for me to recommend it to such a person. I rate the overall product an eight out of ten.
Look at the products. I think Ubiquiti is a very good company. NETGEAR should look at that model and expand on its remote capabilities. Ubiquiti seems to have a better product. I put in a NETGEAR BR200 router and it gave me a lot of headaches when trying to create VLANs. I have a big WiFi on the property, and that's creating a lot of issues. I don't know whether the issues are connected to the Insight solution, but I think the product has a lot of room for improvement.
The biggest thing is understanding how you're going to do your management, and making sure that the solution you're looking at is an end-to-end solution for your network management needs.
Set up a relationship with NETGEAR and get yourself a relationship with the rep and engineer so you have that back-end support for the pre-sale solution. Set these devices up in your house first, add them to Insight, and get to know the idiosyncrasies. Then, when you get into the field, you will be well-prepared. You don't have to do all this yourself. There are a lot of resources. Once you find a partner who is a good channel partner, i.e., one that wants to work with smaller guys like me and has good resources, then you don't need to figure it all out yourself. You have a team if you partner with someone like NETGEAR. This is not just a product plug. I have worked with different vendors and some vendors want to collaborate and have a lot of resources, and some don't. They work for the little guy, and that is very important to me. It can say, "Heads up. I have an access point." I could do it that way. However, in a lot of these flat networks, I wouldn't have to do it that way. So, I could bring an access point to me first, plug it in, put it onto Insight, and then have the customer literally just put it in place. I could do that. In most cases, I wouldn't need to, because in these flat networks where they're not requiring too much programming, I can ship it directly, have them plug it in, and do it remotely with their help. This is more efficient, depending on the client. I can do this with tech savvy clients, but not everyone. It gives me enough information for what I need, but there is a lot more I can do with it. It would provide me more if I had more things deployed. For example, they make captive portals, but I don't tend to deploy many captive portals. Most of my clients are pretty small. As they scale or get more complex, the captive portals would be something I would be setting up to collect customer information. That would be more data that I would be able to provide. At the moment, it is more: * Are these access points getting overworked? * Are they getting their firmware? * How is the uptime on these things? It's those kinds of things that I am looking at for my business. I would give it a solid nine out of 10. The only reason it is a nine is the frustration with registering the product to get it on Insight. That is it.
My advice would be to go ahead and switch to this one, because this is the best-performing device I have seen so far. When you start doing multiple experiments, you end up with higher costs. I have learned from my mistake. I spent almost $2,300 to fix the internet for the hotel, and I could have done so for $1,000 with NETGEAR. The solution provides full insight into the data being used but that feature doesn't affect me as much because I don't really focus on what people use the data on. Overall, I would rate NETGEAR Insight Access Points at nine out of 10. The reasons it's not a 10 is because of the lack of user blocking and unblocking, and because the price could be a little bit cheaper.
Anybody who has the need or desire to move beyond consumer-grade, big-box, store available gear will be very pleased with this product. For all the different models combined, I would give it an eight (out of 10).
I am very happy. We have made other purchases with NETGEAR products since the initial purchase. They are the way to go with their customer support as well as their easy equipment installation. We built a system, which is way above where it needs to be right now. So, it will be a long time before we have to increase it. My biggest lesson is to use the NETGEAR products because it was so easy. I would rate it as a 10 out of 10, but there is always room for improvement.