2022-05-19T10:54:59Z

What is your experience regarding pricing and costs for ServiceNow Customer Service Management?

Miriam Tover - PeerSpot reviewer
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PeerSpot user
5

5 Answers

ChrisJeffery - PeerSpot reviewer
MSP
2024-04-22T06:11:00Z
Apr 22, 2024
Search for a product comparison
GarethPeterson - PeerSpot reviewer
Real User
Top 10
2023-10-20T15:26:09Z
Oct 20, 2023
Rupesh Jethwa - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-09-11T10:36:11Z
Sep 11, 2023
PawanKumar7 - PeerSpot reviewer
Real User
Top 10
2022-08-16T11:08:45Z
Aug 16, 2022
BS
Real User
2022-05-19T10:54:59Z
May 19, 2022
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We asked PeerSpot users what they thought the most essential aspects of a CRM Customer Engagement Center was, and this is how they responded: As with most technology the CRM CEC needs to be comfortable and easy to use, adapting to the varying needs of the user. This includes the flexibility to integrate with other data sources and to generate customized results. Equally important was the ability to track and support customer journeys from beginning to end, monitoring performance, and...
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