What is your experience regarding pricing and costs for ServiceNow Customer Service Management?

Miriam Tover - PeerSpot reviewer
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PeerSpot user

5 Answers

ChrisJeffery - PeerSpot reviewer
Apr 22, 2024
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GarethPeterson - PeerSpot reviewer
Real User
Top 10
Oct 20, 2023
Rupesh Jethwa - PeerSpot reviewer
Real User
Top 5Leaderboard
Sep 11, 2023
PawanKumar7 - PeerSpot reviewer
Real User
Top 10
Aug 16, 2022
Real User
May 19, 2022
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CRM Customer Engagement Centers
We asked PeerSpot users what they thought the most essential aspects of a CRM Customer Engagement Center was, and this is how they responded: As with most technology the CRM CEC needs to be comfortable and easy to use, adapting to the varying needs of the user. This includes the flexibility to integrate with other data sources and to generate customized results. Equally important was the ability to track and support customer journeys from beginning to end, monitoring performance, and...
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