2022-11-09T10:10:00Z

What is the cost of ServiceNow CSM?

MM
  • 1
  • 396
PeerSpot user
1

1 Answer

AC
Real User
2023-09-12T12:26:12Z
Sep 12, 2023

The estimated license cost for the ServiceNow CSM module depends on a few factors, including the number of users, the features you need, and your contract term.



Below are the estimated costs for the ServiceNow CSM module for a one-year contract, as reported by others:




  • Basic could be up to $200 per user per year

  • Standard could be up to $300 per user per year

  • Enterprise could be up to $400 per user per year



They may also have a three-year contract and a five-year contract. If you are interested in learning more about the ServiceNow CSM module and its exact costs, it would be best to contact a ServiceNow sales representative.

Find out what your peers are saying about ServiceNow, SAP, eGain and others in CRM Customer Engagement Centers. Updated: March 2024.
765,234 professionals have used our research since 2012.
Search for a product comparison
CRM Customer Engagement Centers
We asked PeerSpot users what they thought the most essential aspects of a CRM Customer Engagement Center was, and this is how they responded: As with most technology the CRM CEC needs to be comfortable and easy to use, adapting to the varying needs of the user. This includes the flexibility to integrate with other data sources and to generate customized results. Equally important was the ability to track and support customer journeys from beginning to end, monitoring performance, and...
Download CRM Customer Engagement Centers ReportRead more