WatchGuard Threat Detection and Response Reviews

We are a solution provider and WatchGuard is one of the product lines that we implement for our customers. I am the person in the company that is responsible for WatchGuard products.

We do not use this product in my organization. I'm enabling partners and providing training for them on how to use this technology and how to sell it.

I assist customers with implementing PoC installations in different environments.

This product has a dashboard on the cloud that manages logs coming for the WatchGuard Firebox and workstations. It is a good product but it is not a fully integrated EDR or endpoint solution.

This product is one that not many customers request.

The most valuable feature is the correlation of logs from different devices.

If there is a traditional antivirus solution installed on the machine then we can use it with this solution, helping to protect the endpoint from zero-day attacks.

This product needs to be fully integrated with the firewall. Currently, it only sends logs to the cloud and asks the firewall to correlate them. If it were fully integrated with WatchGuard Firebox then it would make sense.

I began working with WatchGuard products approximately two years ago but WatchGuard Threat Detection and Response is one that I have not been working with for a long time.

Scalability is very good because it's just an endpoint and therefore, it is managed through the cloud. There are no challenges.

Technical support for this product is perfect. If you open a ticket with them, even with the slowest SLA, they reply to you within four hours. You can also request that they open a remote session with you.

Quite some time ago, I had experience with Sophos products as a distributor in Egypt.

I also have experience with products by Fortinet. I have been evaluating Fortinet because they are one of our competitors.

The initial setup is very straightforward. The length of time required for deployment depends on the number of endpoints that we are dealing with.

For a new setup, we can complete the bulk of the deployment at one time, but it is better to schedule it. This also depends on the number of endpoints because if it is huge then it will take time. A small number of endpoints, such as 20 machines can be completed in perhaps one to two hours.

The number of people required for deployment also depends on the number of endpoints.

I would rate this solution an eight out of ten.

We use WatchGuard for security services mostly.

WatchGuard has made a few improvements to its user interface which have improved the user experience. 

They also made a few improvements to their cloud platform which are good.

WatchGuard is very user-friendly. It provides us with all of the security services we need. 

When it comes to live monitoring, the user interface could be improved to make things easier.

I have been using WatchGuard for more than 10 years. 

WatchGuard is very stable. I would compare it to other top solutions. We have never experienced any bugs or glitches.

I cannot speak about large deployments, but documentation-wise, WatchGuard is pretty scalable. It is easily scalable, you just have to choose the proper hardware — that's it. 

The technical support is very fast and reliable. They are very professional. We have never had any issues with the technical support team.

I used to use FortiGate. The main difference between FortiGate and WatchGuard is their interfaces. FortiGate uses a web-based interface for configuration, whereas WatchGuard has a special application for management. WatchGuard also has a web-based interface but centralized management is done specially. Otherwise, they're pretty much the same product when it comes to functionality, user-friendliness, cost-effectiveness, etc.

The initial setup was very easy, we experience no issues. It comes with very good documentation.

The price of WatchGuard is very good.

Overall, on a scale from one to ten, I would give WatchGuard a rating of nine.

I would recommend WatchGuard or something from FortiGate. These two solutions are pretty similar and are very good in terms of quality and functionality. I have personally used both of them and they're great.

We have got WatchGuard Firewalls. So, we use their EDR, which is a part of the security package that they provide us.

We use this solution for additional protection and response. We use it in combination with the antivirus that we provide to our clients. We have the latest version of this solution.

The protection that it provides from ransomware is valuable. The awareness that it has is also valuable. 

It didn't have a central console earlier, but now it has a central console, which is pretty good.

It can have a couple of false positives, but after you add them to your allow list, it works fine.

It could have better Mac support. I am pretty sure it doesn't have much support for Mac. It can be installed on a Mac, but it is not that good.

I have been using this solution for probably about a year.

It is stable.

Its scalability is really good. You can scale up or scale down depending on the number of users. 

We have over 200 clients of this solution. We have plans to increase its usage. We'll be deploying it for other clients to whom we provide our services.

They provide very good support. I am definitely satisfied with their support.

It is straightforward. It doesn't take long.

We evaluated a couple of other options such as SentinelOne and Palo Alto EDR Edition. We went with this solution because it is inbuilt with the network security routers that they provide. It is like an all-in-one sort of bundle system, and that's why we chose it.

I would rate WatchGuard Threat Detection and Response a nine out of ten. It is pretty good, and I am satisfied with it.

I use WatchGuard Threat Detection and Response to protect our clients from ransomware, spam, and other threats. We want to make sure all their applications are secure.

I have been using WatchGuard Threat Detection and Response for approximately two years.

WatchGuard Threat Detection and Response is a reliable solution.

I have found WatchGuard Threat Detection and Response to be scalable.

We have approximately 30 people using this solution.

If we are not able to find answers to our questions about the solution from documents we can contact the support online through a portal on the application we have. They are able to help us when we have issues.

I was using a different solution previously to WatchGuard Threat Detection and Response.

The installation of WatchGuard Threat Detection and Response is straightforward. It did not take a lot of time, approximately 10 minutes.

There is a license required to use the solution and we pay annually. The price could be reduced because it is a bit expensive.

I would recommend this solution to others.

I rate WatchGuard Threat Detection and Response an eight out of ten.