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Cisco Secure Firewall vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Fortinet FortiGate is valued for affordability, cost savings, enhanced security, operational efficiency, quick implementation, and long-term ROI benefits.
Sentiment score
7.2
Cisco Secure Firewall offers improved security and efficiency, but cost and ROI vary based on deployment and usage.
Sentiment score
7.4
WatchGuard Firebox enhances security, saves costs and time, improves productivity, and supports efficient remote work for quick returns.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
The biggest return on investment when using Cisco Secure Firewall is that there's no waste in any infrastructure cost and licensing costs for us.
From my point of view, the biggest return on investment when using Cisco Secure Firewall is the single pane of glass, which is a huge plus for us.
The biggest return on investment for me when using Cisco Secure Firewall is reliability and robust network design.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service varies, with praise for responsiveness but criticism for slow, sometimes inadequate technical support.
Sentiment score
7.5
Cisco Secure Firewall support is highly rated for knowledgeable assistance, though response times and access vary based on contracts.
Sentiment score
7.2
WatchGuard Firebox customer service is praised for its prompt, expert support and effective issue resolution, despite occasional delays.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I have to provide many logs, yet problems remain unresolved, often requiring workarounds rather than solutions.
I have been working with them on firewalls, wireless, switching, and routing, and the support is the best.
They have expertise and provide solutions for the most difficult problems.
On a scale of one to 10, I would rate the technical support of the WatchGuard Firebox a 10.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate scales well for diverse enterprises, though planning and licensing are crucial to avoid hardware limitations.
Sentiment score
7.2
Cisco Secure Firewall offers scalability and integration, though licensing complexity and scalability challenges in growth may concern some users.
Sentiment score
8.1
WatchGuard Firebox is praised for scalability and adaptability, though some models struggle with high bandwidth and large demands.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
Scalability presents a challenge.
Compared to FortiGate and Palo Alto, it lags in configuration and other aspects.
Even with the highest one, the 4600, we still face issues, particularly when transitioning between screens; it becomes very slow.
I find the WatchGuard Firebox scalable, as it's easy to change configurations from this product to another one.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is generally stable and reliable, with minor issues arising from new features, firmware updates, or hardware constraints.
Sentiment score
7.2
Cisco Secure Firewall is highly reliable with minimal outages, though occasional upgrade issues are typically fixed with updates.
Sentiment score
8.6
WatchGuard Firebox is highly stable, requiring minimal reboots, often rated 8-10/10 for reliability and efficiency.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
We have not had any problems with the operating systems or maintenance of subscriptions.
We have often encountered split-brain scenarios during failover processes and code upgrades, which have been persistent problems for us.
We work with a cluster with high availability, so if something goes wrong, we have it functioning.
Cisco Secure Firewall offers exceptional performance and stability.
 

Room For Improvement

Fortinet FortiGate needs enhancements in firmware, usability, integration, support, reporting, VPN, cloud integration, and documentation for seamless use.
Cisco Secure Firewall faces criticism for its complex GUI, high costs, and demands better features, integration, and performance improvements.
WatchGuard Firebox users seek user-friendly design, better integration, enhanced support, improved features, and reduced reliance on Microsoft's OS.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
My ongoing complaint for the last six years has been the lack of CLI functionality, which hinders my ability to work on the firewall, alongside concerns regarding deployment time.
Firepower Management Center is quite out of date compared to other vendors.
The integration between Cisco products themselves presents difficulties, such as SD-WAN configuration.
When implementing a rule using a group of IPs, it is not possible to do that directly.
The WatchGuard Firebox has certain features, but the challenge is that we have some clients who don't have a network or are only mobile users, which leads us to think the future is in SASE products, not in the WatchGuard Firebox.
 

Setup Cost

Fortinet FortiGate offers competitive pricing with upfront affordability, simple licensing, and long-term value, despite potentially high renewal costs.
Cisco Secure Firewall is costly but offers robust support and reliability; licensing complexity can be mitigated by smart licensing.
WatchGuard Firebox offers cost-effective pricing and comprehensive security features, making it a popular choice over Barracuda and SonicWall.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It's good to have them, however, it costs us a lot.
It's considered a premium, but people pay that price for Cisco.
There are a lot of in-place contracts for us that provide the benefit of discounts.
I have faced challenges with the WatchGuard Firebox regarding price since we work with customers who use the Stormshield product, which is less expensive and French-made.
 

Valuable Features

Fortinet FortiGate delivers robust security features and intuitive management, offering scalable and affordable network protection solutions.
Cisco Secure Firewall provides robust security, scalability, and central management, with intuitive tools for efficient threat protection and network monitoring.
WatchGuard Firebox offers ease of use, robust security features, and seamless integration, enhancing performance, scalability, and management.
The firewall, IPS, and VPN functions are the most valuable features.
FortiGate provides solid protection against viruses, malware, and other threats.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
What stands out positively about Cisco is their training and support, which has effectively prepared engineers to work with their products.
This is very important to my organization, as we work extensively with security because we are a bank, so we can keep the data safe.
Cisco Secure Firewall allows me to safeguard Layer 7 or Layer 3 and manage the security rules with the business needs of my organization.
The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.
I utilize AI within the WatchGuard Firebox, as we use the interconnection with threat syncs, and AI is implemented.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
357
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Cisco Secure Firewall
Ranking in Firewalls
6th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
428
Ranking in other categories
Cisco Security Portfolio (4th)
WatchGuard Firebox
Ranking in Firewalls
16th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
87
Ranking in other categories
Unified Threat Management (UTM) (2nd)
 

Mindshare comparison

As of June 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 21.4%, up from 17.8% compared to the previous year. The mindshare of Cisco Secure Firewall is 6.0%, up from 5.5% compared to the previous year. The mindshare of WatchGuard Firebox is 3.0%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

Jorge Martínez - PeerSpot reviewer
Offers good SD-WAN capabilities and integrates easily with Fortinet devices
I am not part of the initial setup or deployment process since I work in presales. The setup or deployment is quite easy, as you can do a one-touch deployment that automatically connects to the FortiManager cloud when you connect it to a broadband or dynamic IP, allowing you to start the configuration from that point. We usually sell it for on-premises setups. It's on the cloud only when the client has virtual machines or their own service. Sometimes they have a service on the cloud like AWS, but it's more difficult to sell now because AWS has an e-commerce option where you can buy FortiGate directly. The only thing you need is someone to manage and configure.
Carlos Reis - PeerSpot reviewer
Proven reliability and strong support spark trust but system updates slow and complex
The Cisco Secure Firewall product in general has room for improvement. I had a problem this weekend working with one of them, and I think it's very specific, though I'm going to be more general with my answer. Cisco has the FMC as a centralized tool, but sometimes they have too many dependencies. I faced a problem this weekend because while trying to solve an issue with one of the company's firewall management centers, I couldn't update or install an update on the platform due to a remote site being down. The device got stuck in my queue. I had to cancel my maintenance because of that. Everyone was expecting me to fix many bugs, but because of one device, I had to cancel everything. Sometimes the ID is nice around Cisco, but another area they need to improve is the capability to manage multiple devices. The FMC manages many devices, but if I put too many, around 300 devices, it becomes very slow, and the system becomes heavy. When you compare that with solutions such as Palo Alto, Palo Alto can manage many more devices on the same type of platform. Cisco is better at managing things such as RMAs. They do that exceptionally, even with the support. However, when we're talking about the FMC itself, sometimes they have some small issues; the platform is very slow and has too many bugs in the versions. We constantly need to update the platform to maintain stability.
CarlosArdila - PeerSpot reviewer
Serves as the main firewall for customers' premises and data centers
The initial setup is straightforward. You can deploy it on-premises or using the cloud. If you configure the device to connect to the cloud, you can deploy the Firebox based on templates. You can add a template for a specific client and deploy it for a particular use case. For example, if you're setting it up for a restaurant or a cafe, you can have templates tailored for those businesses. This significantly reduces deployment time, especially if you have several customers of the same type of business. One person is enough for the solution's deployment, but it will run in less than an hour. A network security engineer meets with clients to gather configuration requirements. He prepares a configuration template before the implementation. When he arrives at the site, he turns on the device, applies the template, tests everything, and then migrates the settings from the existing router or firewall to the Firebox.
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Comparison Review

it_user206346 - PeerSpot reviewer
Mar 11, 2015
Cisco ASA vs. Palo Alto Networks
Cisco ASA vs. Palo Alto: Management Goodies You often have comparisons of both firewalls concerning security components. Of course, a firewall must block attacks, scan for viruses, build VPNs, etc. However, in this post I am discussing the advantages and disadvantages from both vendors concerning…
 

Top Industries

By visitors reading reviews
Educational Organization
15%
Computer Software Company
15%
Comms Service Provider
8%
Manufacturing Company
6%
Educational Organization
41%
Computer Software Company
14%
University
5%
Manufacturing Company
4%
Computer Software Company
16%
Comms Service Provider
11%
Hospitality Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
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Which is better - Fortinet FortiGate or Cisco ASA Firewall?
One of our favorite things about Fortinet Fortigate is that you can deploy on the cloud or on premises. Fortinet Fort...
How does Cisco's ASA firewall compare with the Firepower NGFW?
It is easy to integrate Cisco ASA with other Cisco products and also other NAC solutions. When you understand the Cis...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports netw...
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
Cisco Adaptive Security Appliance (ASA) Firewall, Cisco ASA NGFW, Adaptive Security Appliance, Cisco Sourcefire Firewalls, Cisco ASAv, Cisco Firepower NGFW Firewall
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
There are more than one million Adaptive Security Appliances deployed globally. Top customers include First American Financial Corp., Genzyme, Frankfurt Airport, Hansgrohe SE, Rio Olympics, The French Laundry, Rackspace, and City of Tomorrow.
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about Cisco Secure Firewall vs. WatchGuard Firebox and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.