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Ubiquiti UniFi Switches pros and cons

4.1 out of 5
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Prominent pros & cons

PROS

Ubiquiti UniFi Switches are valued for their reliability and stability.
The scalability of Ubiquiti UniFi Switches is rated highly by users.
Ubiquiti UniFi Switches provide excellent control over network traffic and settings.
These switches support Layer 3 functionality and include port security features like PoE capability.
Customers appreciate the seamless integration and quick deployment provided by Ubiquiti UniFi Switches.

CONS

Ubiquiti UniFi Switches have recurring issues with the power supply, necessitating frequent replacements and investigation into potential defects.
The technical support for Ubiquiti UniFi Switches is primarily email-based, posing challenges for immediate resolution, especially for enterprise needs.
Users report difficulties with complex configuration requirements and lack comprehensive documentation for technical features.
The stability and installation of Ubiquiti UniFi Switches could be improved, with concerns about the need for frequent upgrades and a short end-of-life cycle compared to competitors.
There is a need for better integration with third-party devices, as well as improvements in security features beyond basic network settings.
 

Ubiquiti UniFi Switches Pros review quotes

reviewer1415223 - PeerSpot reviewer
Nov 4, 2020
The ability to deploy quickly and then having one central location for all the settings are its most valuable aspects.
Murali Sunkara - PeerSpot reviewer
Feb 24, 2021
For the world where you have to balance traffic and traffic loads and bandwidth, their GUI makes it really easy because the switches, though they are enterprise grade level two or level three switches, the GUI is designed so that it's easy to set up VLANs where you need to control your traffic so that your phones don't break up and get choppy because of other people loading the network down too heavily.
TW
Feb 5, 2020
These switches are very simple to use and the GUI is very nice.
Learn what your peers think about Ubiquiti UniFi Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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reviewer1294776 - PeerSpot reviewer
Jan 24, 2022
The value here with using the Ubiquiti products across the board is that they're almost all single-pane management and the single-pane management is included. It's a huge benefit.
RG
Aug 8, 2022
Because it's a managed switch, I have the ability to set controls and configure traffic priorities, VLAN ports, etc.
John Balogh - PeerSpot reviewer
May 6, 2022
Ubiquiti is one step above the consumer level. They cost a little bit more, but they just seem to be drop-dead reliable, and they're keeping up with the latest standards.
DP
Feb 27, 2024
The product's initial setup phase is very straightforward.
Waqas_Khan - PeerSpot reviewer
Jun 21, 2024
The price of Ubiquiti is worth it because the integration of the switches is seamless. It's like they just talk to each other.
Roderick Mighty - PeerSpot reviewer
Jun 6, 2024
The product's easy integration with other Ubiquiti devices is a huge advantage.
SS
May 16, 2024
The switches' PoE capabilities have made device deployment very easy.
 

Ubiquiti UniFi Switches Cons review quotes

reviewer1415223 - PeerSpot reviewer
Nov 4, 2020
The documentation for command lines needs to be improved.
Murali Sunkara - PeerSpot reviewer
Feb 24, 2021
Most configuration can be done on the GUI but sometimes you have to go under the hood and tweak on the CLI.
TW
Feb 5, 2020
The VPN technology in Ubiquiti products is really difficult for beginners who do not have the right skills.
Learn what your peers think about Ubiquiti UniFi Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
849,963 professionals have used our research since 2012.
reviewer1294776 - PeerSpot reviewer
Jan 24, 2022
The support is pretty much email-based and that's horrible for an enterprise product. I can't call anybody right away.
RG
Aug 8, 2022
It would be nice if there was a way to label all of the ports on it so that I could include information about where the various connections go.
John Balogh - PeerSpot reviewer
May 6, 2022
Ubiquiti tends to end-of-life things faster than other companies do. Cisco tends to be in the 8-, 10-, 12-year time frame, and Ubiquiti tends to be in the 4- or 5-year time frame.
DP
Feb 27, 2024
One of the downsides of the solution stems from the limited warranty that it offers to users.
Waqas_Khan - PeerSpot reviewer
Jun 21, 2024
It's expensive.
Roderick Mighty - PeerSpot reviewer
Jun 6, 2024
To use Ubiquiti UniFi Switches, a controller needs to be installed on a device.
SS
May 16, 2024
In the next release, it would be beneficial to include a face recognition feature for door access control to enhance security and user convenience.