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Ubiquiti UniFi Switches pros and cons

Vendor: Ubiquiti
4.1 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

Ubiquiti UniFi Switches are known for their reliability and stability, making them a trusted choice for various environments.
The switches provide seamless integration with other Ubiquiti devices, enhancing network management and control.
Users appreciate the scalability of Ubiquiti UniFi Switches, rating them highly for efficient expansion.
The managed features, such as setting traffic priorities and port security, offer significant control and utility.
Ubiquiti UniFi Switches are praised for being reasonably priced while offering excellent performance and scalability.

CONS

Ubiquiti UniFi Switches have issues with power supply reliability, requiring frequent changes.
The technical support is primarily email-based, which is not ideal for enterprise customers.
Network security features are basic and lack advanced options like packet filtering and user management.
Pricing for Ubiquiti UniFi Switches could be reduced to compete better in the market.
There are limitations with warranty offerings and integration with non-Ubiquiti devices.
 

Ubiquiti UniFi Switches Pros review quotes

FA
System Engineer at DANAT IT FOR BUSINESS
Oct 16, 2019
The solution's most valuable feature is its reliability.
reviewer1203330 - PeerSpot reviewer
Network System Engineer at a tech services company with 11-50 employees
Oct 28, 2019
The GUI interface is very easy to use and the Linux-based command-line interface is also good.
reviewer1074753 - PeerSpot reviewer
IT Director at a manufacturing company with 201-500 employees
Nov 28, 2019
The interface and the duality are the solution's most valuable features.
Learn what your peers think about Ubiquiti UniFi Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
reviewer1228218 - PeerSpot reviewer
Group IT Manager at a manufacturing company with 11-50 employees
Dec 5, 2019
The ability to manage firmware revisions.
TW
CEO at CITOM
Feb 5, 2020
These switches are very simple to use and the GUI is very nice.
it_user741327 - PeerSpot reviewer
Administrator with 11-50 employees
Apr 19, 2020
It is great size-wise and the user interface is easy to use. You don't need to be a pro to use this solution.
reviewer1197240 - PeerSpot reviewer
Consultant at a construction company with 11-50 employees
May 20, 2020
The most valuable feature for us is the VPN.
reviewer1377255 - PeerSpot reviewer
Responsable IT at a individual & family service with 201-500 employees
Jul 7, 2020
This product is very reasonably priced.
AC
Network and CyberSecurity Engineer at Nextro
Oct 7, 2020
Ubiquiti UniFi Switches are stable and support Layer 3. They come with a user-friendly interface. If you're not familiar with the command-line interface or you wouldn't like to configure it by using the command line, they have a user-friendly interface that you can use. They also have good documentation about how to use these switches.
MS
Manager at a comms service provider with 1-10 employees
Oct 25, 2020
It's been working fine, it's been stable, and there are no interruptions.
 

Ubiquiti UniFi Switches Cons review quotes

FA
System Engineer at DANAT IT FOR BUSINESS
Oct 16, 2019
We've had issues with the power supply. I've had to change the power supply twice. I'm not sure what the issue is. We're still trying to work out why we're having problems with the switches and the cutting of the power supply. The solution should look into this to see if there is something wrong with the product.
reviewer1203330 - PeerSpot reviewer
Network System Engineer at a tech services company with 11-50 employees
Oct 28, 2019
The technical support for this solution could be improved.
reviewer1074753 - PeerSpot reviewer
IT Director at a manufacturing company with 201-500 employees
Nov 28, 2019
Some of the features needed to set up the solution are too complex. There's a lot of technical information that is required.
Learn what your peers think about Ubiquiti UniFi Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
reviewer1228218 - PeerSpot reviewer
Group IT Manager at a manufacturing company with 11-50 employees
Dec 5, 2019
It's difficult to manage the WiFi on the edge switches in the same console.
TW
CEO at CITOM
Feb 5, 2020
The VPN technology in Ubiquiti products is really difficult for beginners who do not have the right skills.
it_user741327 - PeerSpot reviewer
Administrator with 11-50 employees
Apr 19, 2020
In terms of improvement, sometimes we have bugs.
reviewer1197240 - PeerSpot reviewer
Consultant at a construction company with 11-50 employees
May 20, 2020
It would be helpful to have better visibility into exactly what is going on in the network.
reviewer1377255 - PeerSpot reviewer
Responsable IT at a individual & family service with 201-500 employees
Jul 7, 2020
The management of this product needs to be improved.
AC
Network and CyberSecurity Engineer at Nextro
Oct 7, 2020
They can improve the visibility of networks to match Meraki switches, which have good visibility tools to go through the network. In a Meraki device, you get a clear picture when using the bug interface. You can also see its neighbors and have a clear picture of all connected devices. Ubiquiti UniFi Switches do not have such features that Meraki switches provide.
MS
Manager at a comms service provider with 1-10 employees
Oct 25, 2020
I had some initial problems with the configuration that necessitated contacting technical support.