Tricentis Tosca Reviews

We are using it daily as the best automation solution.

The most important feature is its ability to support the technical automation of specific clients that we cannot use with other tools.

In two areas, the update process posed challenges. Firstly, updating the software is quite tricky. Recently, with the new version released in 2023, we encountered several issues with our scripts. Secondly, managing the flow for license management was complex, possibly due to the intricacies within our company. It was not easy to manage all the licenses smoothly.

I've been using Tricentis Tosca for five years.

The solution is easy to scale. More than 80 users are using this solution. I rate the solution’s scalability an eight out of ten.

Customer support requires a little bit of response time when we have some problems, but overall, opening requests and the answers were quite fine.

The initial setup is easy.

I rate the initial setup a five out of ten, where one is difficult, and ten is easy.

The product is very costly.

The licensing model of Tricentis Tosca is tightly bound to user roles and activities, making it complex to manage. There are distinctions between test users and test runs, which can lead to some confusion. It would be beneficial if test developers were less restricted in their usage, perhaps by allocating licensing based more on test runs than individual developers. This could facilitate greater involvement of testers in test development without significantly increasing costs, as licensing could be based on usage metrics rather than individual user accounts

Test data management capabilities are very proprietary and very specific. We have to compare the test data anyhow.

In the end, we consolidated the two solutions. One was the open-source solution for test automation, and the other was for specific protocols. We decided to have only two types of solutions.

Integrating with Jenkins or Jira requires some setup and configuration, and achieving compatibility with our existing systems, including Jenkins and our test governance processes, hasn't been straightforward. As of now, we haven't achieved a fully integrated solution.

Overall, I rate the solution a seven out of ten.

Our customers use it for low-code, no-code testing, near-field communication (NFC) testing, Salesforce testing, and UI testing.

The ability to pick up when a desktop picks up, which makes it much faster to run tests. Also, its ability to work across multiple systems is very useful.

More and more artificial intelligence (AI) is coming in. So, some amount of AI to create natural language processing (NLP)-based test cases and manage defects would be very helpful. This is because the technologies have evolved in the last five to six months, so there is a potential opportunity there.

For creating test scenarios, looking at defects, historical defects, and kind of putting in generative AI would add value. 

I have been using this solution for around four years. 

I would rate the stability a nine out of ten. 

I would rate the scalability a nine out of ten. We have enterprise-level customers because this is not ideal for smaller customers. Smaller customers tend to be using open source tools, but actually, to get it to the enterprise level, Tricentis is used a lot.

I would rate my experience with the initial setup an eight out of ten, where one is easy, and ten is difficult to set up. It is usually deployed on public and hybrid.

I would rate the pricing a seven out of ten, where one is cheap, and ten is expensive. It is on the higher side. There are open-source tools available, and there are other tools available that are much smaller. If you are looking at commercials, then there are options available that are newer.

So, if you need to accelerate the delivery of your solution and leverage the low-code, no-code platform, that's where you can actually bring in quite a lot of automation with the region type in Tricentis Tosca. Maintaining your test scenarios, running them immediately to create mind maps, and then using new-generation tools like xMine to integrate with Tricentis Tosca can significantly reduce the testing cycle time from a typical 20-35% of the software engineering cycle to as low as 10%. This can significantly improve the turnaround time for decision-making.

I would rate it a seven out of ten. There are lots of alternatives that are available at a good price point. So when you are working with large customers who have big budgets, bigger budgets, certain places are something that they are going to take up. When they are working with medium-sized customers, potentially, the signatures could actually address that.

I use the solution for functional and automation testing. 

The solution can be deployed in DevOps and ERP environments like Oracle Fusion. It accelerates testing with the libraries. The product incorporates libraries and is more sensitive to the scans. 

The tool incorporates AI in maintaining and capturing libraries, making script maintenance easier for automated testing cases.

Tricentis Tosca is expensive. It should improve the testing of legacy systems and interfaces. 

The tool offers local support in Mexico with the same language and time zone. I haven't contacted support yet. 

The main difference between Panaya Test Dynamix and Tricentis Tosca lies is the automation testing approach. Tricentis Tosca incorporates scanning and libraries in a model tailored to specific business areas. These capabilities make script and library maintenance more efficient and reduce the time required for upkeep, in contrast to Panaya Test Dynamix's approach.

Tricentis Tosca's deployment is easy and can be completed in two to three days. Three to five people are needed to complete it. It usually takes two people to integrate the system. The exact number depends on what kind of testing is being done. For example, regression testing might need three to five people, especially for handling purchase orders in sales cycles.

I rate the overall product a nine out of ten. 

Tosca offers end-to-end automation capabilities. It has strong features for managing test data, code, and locators. Additionally, it includes a record and playback feature for ease of use. One notable feature is its ability to handle negative XPath healing processes. If one XPath fails, Tosca can utilize backup XPaths to ensure test cases do not fail due to locator issues, thereby focusing on identifying application-side issues, which is the ultimate goal.

Tosca offers encryption features for securing sensitive data such as usernames, passwords, credentials, and other data managed within the tool. This information is encrypted and can be decrypted within the Tosca environment.

The solution is expensive compared to other tools in the market.

I have been using Tricentis Tosca as a customer for 6-8 months. We implemented the solution according to the business requirements.

The product is stable.

I rate the solution’s stability an eight out of ten.

The solution is scalable. It is a strong solution for executing test cases concurrently across multiple browsers and devices. It efficiently handles test case execution in parallel, making it faster for hundreds of test cases. It may require a powerful machine with ample processing power and RAM to maintain optimal speed and performance for executing millions of test cases.

Five users are using this solution. We have concurrent licenses.

I rate the solution’s scalability an eight out of ten.

Technical support is good. They have their own portal for submitting requests and responding within 24 hours to resolving their queries or problems.

Positive

The initial setup is easy, but for a new person, it can be complex. It may take nanoseconds if you have a faster solution, depending on the memory of the solution. In AWS build, you can quickly get your branch, pull it, and deploy it anytime, anywhere. There are no blockers. If your solution is heavy or gigabytes, it may take minutes according to the Internet speed and other privileges.

I rate the initial setup as seven-point five out of ten, where one is complex, and ten is easy.

The product has a costly license. It costs around $700-900/ year.

Cost is a significant factor. Tosca has strong features that may not be suitable for every product or project. Tosca should provide a free community learning platform for individuals to explore Tosca before making a purchasing decision. Tosca is primarily focused on SAP environments. SAP is a player in the IT landscape. Tosca's scope extends beyond just SAP to address various testing needs across different domains within IT.

Tosca has strong integration with SAP systems. Tosca is a comprehensive test automation tool that caters to various domains, including medical, fintech, e-commerce, B2B, B2C, communication applications, and other role-based applications. Tosca can also be applied to automate testing across a wide range of IT industry sectors. It's a well-known tool in the market for its versatility and effectiveness in test automation beyond the SAP ecosystem.

We are working with the MBT approach. Tosca is compatible with SDET practices, and its main purpose is achieved through model-based test automation.

Tricentis Tosca offers built-in libraries for integration purposes, allowing users to implement various integrations seamlessly. Test cases can be executed by configuring AWS, Azure, or DFS integrations. These integrations are built-in and provide capabilities that enhance convenience and flexibility.

Tosca is a robust and competent solution, leveraging cutting-edge technologies to capture locators, record test cases, and execute actions across various UI platforms. It is compatible with the latest technologies like TypeScript, JavaScript, Angular, and other user interface platforms. I highly recommend this solution for those who are considering purchasing it

Overall, I rate the solution an eight out of ten.

As a codeless automation tool, the product offers a user-friendly experience without requiring extensive coding knowledge. Users can easily handle various applications, including web applications, SAP applications, Windows applications, and even Salesforce applications, without manual coding. This ease of implementation and time-saving feature distinguishes it from other products. 

The tool provides a smooth transition from Selenium and other tools, allowing users to develop frameworks for different functional workflows. The ease of downloading and activating the tool, emphasizing productivity and time-saving features, makes it a valuable choice. We can handle multiple execution and test cases. 

The product needs to improve object identification. The identify with properties and anchor methods work perfectly, while the by-index and image methods may face challenges.

I have been using the product for four years. 

Tricentis Tosca is stable. 

My company has five users for the product. 

We used Selenium before Tricentis Tosca. We chose the product because of its time-saving and ease-of-use features. It also helps us to be more productive. 

The tool's deployment is easy and can be completed in one day. 

The tool's pricing is lower than that of other automation tools. 

It is recommended to start with training sessions to understand how to use the tool effectively. Pricing might vary based on your organization's specific needs and requirements, so exploring the pricing options is advised. I rate the product a nine out of ten. 

The tool's most valuable feature is Tosca Commander. 

The tool lags in client-based applications. We have also encountered issues with the features in integrations. 

I have been working with the product for five years. 

The tool is 99 percent stable if you follow its key specifications and best practices. 

From the automation perspective, Tricentis Tosca's scalability is good. 

We have a portal to contact the support team. 

Positive

The tool's deployment and maintenance are easy. We get access to the knowledge-based documents in the portal. Deployment can be completed in five to ten minutes. 

The tool is worth its cost. 

Tricentis Tosca should improve its pricing. It is expensive. 

I rate Tricentis Tosca an eight out of ten. 

We have used the product for web application automation and SAP functional automation, as well as for Microsoft Dynamics 365 process automation.

There is a specific feature in Tricentis Tosca called Vision AI. What it does is basically it'll capture the entire screen, and you can automate anything that can be viewed on our screen. For example, if you are trying to access an application like Teams, so if you want to select any user and call him, you can do that. Anything that is on a screen, you can automate using that Vision AI tool.

The interface is pretty simple, and it's user-friendly, so people with minimal knowledge also can start using the Tosca tool. The widgets and the invoicing are also user-friendly.

It's stable and reliable.

The solution can scale.

Support is helpful. 

Pricing is affordable. 

In Tosca, I see that there are no user guides. So basically, if you want to automate something, you have to really do some research and then start doing it. Having documentation would be helpful, and that is something that needs to be provided, maybe as a jump start to getting going with the product.

There are certain engines that are available that will identify the objects. Yet, there are some engines that are not available, so we need to customize them.

The setup can take a while as the licensing is confusing. 

The response time for support can be slow. 

I've been using the solution for around two or three years. 

The stability is excellent. I would rate it nine out of ten. 

We have a team of 250 people on the solution right now. We have five active licenses on five servers. We have mostly testers on the product. 

It is a scalable solution and a powerful tool. I'd rate scalability eight out of ten. 

We likely will increase usage in the future. 

There is a lack of a knowledge base, and the time it takes for them to respond is a bit slow. While there is a delay in response, their help is quite good. 

Neutral

I've also used Micro Focus and Selenium.

I'd rate the initial setup around six out of ten in terms of ease of deployment. The initial setup was difficult. However, we took support help from the Tosca team, and then we tried to resolve the issues. 

The only issue really is the licensing issue. You need to activate the license and for activating the license, and there is no specific straightforward way to do it. You need to connect to the Tricentis support team, and then you need to get an activation link, followed by their code and all that. It's a challenge.

For deployment, if you have the activation link, it'll be done immediately, instantly, maybe in hours. Otherwise, if you do not have the activation link, then it might take days since you need to connect with support.

Most clients I come across prefer open-source solutions and may move towards Selenium to keep the tool cost down. However, if we are using commercial tools like this one, it will take two to three years to realize an ROI.

The pricing is good. I'd rate it eight out of ten in terms of affordability. 

We are partners. 

I'm working with the latest version of the solution. 

I would recommend the solution since the tool is user-friendly and easy to use. It comes with a lot of features, and it's a very powerful tool. I would definitely recommend it compared to other tools.

I'd rate it nine out of ten overall.

We primarily use the solution for automation testing. 

The item that is different from all the other tools is that it's module based. This is the thing that I like about Tosca. It means there is no hassle in coding. 

Every tool has a disadvantage. There are some technologies that are not scanned, for example. 

The product needs more technology coverage when scanning modules as not all the modules can be scanned and we have to check for workarounds. We have to overcome the fact that not every technology can be scanned using the module scanner.

It can be quite expensive. 

The product does not have an open-source option. 

I've used the solution for more than five years. 

The stability is okay. I'd rate it seven out of ten in terms of reliability. Sometimes I do face issues around stability, however, most of the time, it is fine. 

The scalability is pretty good. I would rate it seven out of ten in terms of how easy it would be to expand. 

We have more than eight people using this solution in our organization. It could be a bit more. We do have a client on it as well, and we are working with them.

Technical support is extremely good. They are helpful and responsive, and we've been more than satisfied with the level of support they provide. They are the best.

Positive

I did use another solution and used a combination of Tosca and UFT. That was five years ago, and the Tosca technology was a bit different. We were not able to scan the system attributes, for example, using Tosca back then. I introduced another automation tool to open it and run the script and then get back to the original script. It was like a work-around and, at the time, it was successful.

The process for implementation is pretty normal and pretty straightforward. I would rate it eight out of ten overall in terms of ease of deployment. I'm just upgrading it, and it is not hard.

How long it takes to deploy depends on the project scale. For the big project, I it would take us two days. The time it takes depends on the VDIs, the number of VDIs, and how they will be scheduled for deployment.

We had a consultant help deploy the solution for us. 

The cost is high for this solution. It is one of the highest in the market. That said, most big companies go for licensed automation applications in general due to security. It's not an open-source product. Big companies do prefer the licensed tool over free options.

Our company is partnered with Tricentis.

We're using the latest version of the solution. 

I'd recommend the solution to others. It's user-friendly, easy to learn, and doesn't require any coding. New users, however, must take some lessons before starting with it. Most of the time, they might have colleagues to transfer knowledge and that makes things simpler. Still, it's really easy.

I would rate the solution eight out of ten.

We use this solution for a lot of their applications. For example, we use GIS map-based applications and develop solutions around them. We also use the technology to draw a polygon and use API for the mobile solution. We use a silver-based application that will soon be obsolete and some cloud-based applications.

The low code is the best feature, and clients like it.

We are still exploring the solution but would like a capability where the infrastructure has a code that we can verify using Tricentis Tosca. We are examining how to integrate this with the keyboard and our credentials through Tosca. We want to integrate with other solutions for credential repositories, so we don't need to provide a username and password in the solution explicitly. It would be good if it could grab a specific key and utilize it in the task for execution.

Currently, with Tricentis Tosca, we need to install it as an application on our machine, but it would be better if we could assess a solution. It requires some coding customization that requires expertise, so having free services along with the licenses would be good. Some clients have complained that they need to pay for additional services every time they open a ticket.

We have hands-on experience with Tricentis Tosca and have completed Tricentis Tosca training because we are an Alliance partner. We utilized it when we completed training on installing the software, ES1 and ES2. We have been trying to purchase this tool for almost two and a half years. Our clients are almost updated on it, and we are about to deploy this solution in our client locations. They will be using version 15.2.

It is a stable solution.

We have no issues with scalability. We have a solution architect and a few team members who will develop it.

The initial setup was not complex, and there were no hurdles.

I rate this solution an eight out of ten. From a UI perspective, there are no issues, but pricing could be better. Our clients had been asking for this solution for over two years, and pricing was the main reason we didn't have it. I would recommend this solution to other companies if they have the budget.

We use the solution in our company for all kinds of automation, so we cannot specify anything.

Tosca as a tool has matured a lot with new scanning engines being added for different kinds of applications. Copilot and cloud based solutioning are some of new features

Before we bought Tricentis Tosca, we had around three tools, Selenium, Worksoft, and Provar. The amount of automation was distributed between these three tools. So it was always a challenge to maintain all these separate automated scripts. Also, you need to have experts on all these tools. So once we brought in Tosca, we actually removed the licenses for Worksoft and Provar.

The major advantage is that it supports all kinds of applications, so it can be either web-based automation or desktop application automation, SAP or other ERP, or the mainframe, Citrix applications. If you want to automate any kind of applications, you can use Tosca, which is not possible with tools like Selenium, Worksoft, or Provar. There are all application-specific solutions.

I think the downside would be licensing costs which are very high. Other than that, when it comes to any new issues, the tool is not supporting some features in the application, and then the need for customization comes as a drawback. These customizations are expensive, and we have to pay for them. Also, for integration with other tools like ALM or Jira we have to buy a Tosca connect license which again utilizes Tasktop tool for the integration. Using Tasktop to carryout the integration with Tosca and ALM or Jira is very time consuming and any kind of maintenance or support needs someone from Tasktop to have a look

I have been using Tricentis Tosca for three years.

My company has a partnership with Tricentis. We are also customers of the solution. I am using Tricentis Tosca 16.0 and now upgrading to 2024.

I face no challenges or stability issues.

Right now, it's around seventy people are using it in our company. More than that, it should be.

It is a scalable tool. It is extremely scalable.

The support is really good.

Our company had opted for platinum support, that is, like, twenty-four hours of service and support, and we are quite happy with the support. They'll come in and support. We face no issues.

I rate the support a ten out of ten.

Positive

The initial setup is really easy. The initial step is maybe around two hours of work to set up the server and all that. After that, it's very easy to give it and take it over to the testing team to start using it.

It takes two hours to deploy it.

Three people are required to install it, which includes one person from Tricentis, one person to set up the database server, and one of the automation admins from the company.

The solution is worth the money.

On a scale of one to ten, where one is very cheap and ten is very expensive, I rate the pricing a ten. The licensing model is based on a yearly basis.

For maintenance, only one person who is an admin is required.

The solution's features are good.

I think whoever wants to use it should understand the tool's capabilities first before taking a dive so they can try a PoC with the tool and then go ahead to use it. I rate the product a seven out of ten.