There are improvements TraceLink can make. For example, the search buttons only function for a particular time frame such as a 30-day limit. When searching for data from six months ago, I must manually select from date to date, which is cumbersome. It would be beneficial to have a one-year time frame for searching easily. I currently find it inconvenient to go back to find older orders using the outdated calendar navigation. Additionally, sometimes the receipt of an order during outbound delivery creation times leads TraceLink to get stuck, stating it cannot communicate with the server, which I believe is an issue from TraceLink's end. Lastly, the report printing feature only allows for printing one page at a time rather than all pages at once, which should be improved. I would like to add that while TraceLink has other applications called Opus and University, there is little awareness of them, as there are not many ads or training available. We have accounts for Opus, but we could not utilize that application effectively due to a lack of training. Providing training modules for Opus and communication regarding new application modules would be very beneficial for users. I believe TraceLink needs to adopt the latest AI technologies, as the pharmaceutical industry is advancing in that direction. Many peer applications of TraceLink already incorporate AI, so keeping up with these updates is essential for operational and quality improvements.
