Symantec Endpoint Security Reviews

Name: Symantec Endpoint Security
Brand: Broadcom
Rating: 3.8 (144 reviews)

3.8 out of 5

144 reviews
80% willing to recommend

What is Symantec Endpoint Security?

Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.

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Symantec Endpoint Security is the #12 ranked solution in endpoint security software. PeerSpot users give Symantec Endpoint Security an average rating of 7.6 out of 10. Symantec Endpoint Security is most commonly compared to CrowdStrike Falcon: Symantec Endpoint Security vs CrowdStrike Falcon. Symantec Endpoint Security is popular among the large enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Buyer's Guide

Symantec Endpoint Security

June 2025

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Featured Symantec Endpoint Security reviews

MohammadAlshatreet

Head of Information System at EEC

I use the solution primarily for scanning and identifying threats, which is essential in determining the percentage of resources used, such as CPU and hard disk. It's important to balance resource consumption to maintain operational efficiency. Furthermore, the incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.

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Hakeem_Abdulkareem

Head, Security Technology & Engineering at a financial services firm with 10,001+ employees

Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.

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Charan Teja Sana

Senior Consultant at HGS - Hinduja Global Solutions

Given the number of alerts and the variety of attacks we get, we will require AI capabilities for threat detection. Around six to seven members were involved with the solution's deployment and maintenance. I wouldn't recommend the solution to other users unless it is updated. Overall, I rate the solution a five out of ten.

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Symantec Endpoint Security mindshare

As of July 2025, the mindshare of Symantec Endpoint Security in the Endpoint Protection Platform (EPP) category stands at 3.9%, down from 4.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

PeerResearch reports based on Symantec Endpoint Security reviews

Type	Title	Date
Category	Endpoint Protection Platform (EPP)	Jul 11, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 11, 2025	Download
Comparison	Symantec Endpoint Security vs Microsoft Defender for Endpoint	Jul 11, 2025	Download
Comparison	Symantec Endpoint Security vs CrowdStrike Falcon	Jul 11, 2025	Download
Comparison	Symantec Endpoint Security vs SentinelOne Singularity Complete	Jul 11, 2025	Download

Title	Rating	Mindshare	Recommending
CrowdStrike Falcon	4.3	10.6%	96%	132 interviews Add to research
Microsoft Defender for Endpoint	4.1	10.4%	94%	197 interviews Add to research

Valuable Features

Symantec Endpoint Security provides centralized management, antivirus, intrusion prevention, device control, and firewall features. It offers proactive threat detection with SONAR, real-time updates, and multi-platform compatibility for Windows, Mac, and Linux. The application and device control, active protection, and comprehensive security packages are highly valued. The ease of deployment, scalability, and responsive user interface enhance its appeal for organizations. Integration with Active Directory and strong technical support are additional benefits.

"Symantec Endpoint Security's pricing is better than most offerings based on my research."
"One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete."
"Symantec Endpoint Security is very stable, and I would rate it ten out of ten for stability."

Room for Improvement

Symantec Endpoint Security needs to improve virus detection, particularly against zero-day threats and ransomware. Resource consumption is excessive, slowing systems and impacting user experience. The management interface is overly complex and lacks user-friendly reporting capabilities. Integration with other platforms and enhanced collaboration with Microsoft is necessary. Users experience issues with technical support since the Broadcom acquisition. Enhancements in device management and advanced email and USB security are required. Better AI and machine learning features are desired for proactive threat detection.

"I rate Symantec Endpoint Security a four out of ten. This rating stems primarily from the subpar user interface, which significantly delays my response time when managing firewall rules or investigating issues."
"There have been some complaints about the visibility of current licensing, as sometimes it does not show all the seats, and customers have trouble getting a complete overview of Symantec licenses."
"I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours."

ROI

Symantec Endpoint Security provides a robust return on investment, facilitating reduced downtime, improved threat detection, and robust network security. Various users experience significant cost savings and operational efficiencies. The platform minimizes virus-related incidents and lowers machine rebuild needs. Its automated features optimize employee productivity, reducing time spent on threat response. Improved security substantially benefits organizations, especially financial institutions, contributing to financial satisfaction with its fair pricing and ability to manage network firewalls effectively.

Pricing

Symantec Endpoint Security is positioned as a moderately priced solution, often described as being in the middle range compared to competitors. Users appreciate its value despite higher-than-average costs, with annual licensing commonly reported. Discounts are available for specific sectors like non-profits and educational institutions, while some note additional costs for advanced features. The pricing structure is generally considered reasonable, especially when negotiated for long contracts or specialized support. The solution is perceived as cost-effective relative to its robust features.

"Symantec Endpoint Security is an expensive solution."
"The licensing is okay. Symantec has a very granular licensing model, so you only buy what you need."
"Symantec Endpoint Security's pricing is okay. It is cheaper compared to other products."

Popular Use Cases

Symantec Endpoint Security is used for antivirus and malware protection on workstations, servers, and corporate networks. It operates as a firewall and protects against ransomware and malicious websites. Deployed on various scales, it offers endpoint detection and response, securing devices even for users working remotely. It is implemented in diverse environments, from small enterprises to large companies, including educational institutions and government sectors, ensuring protection across different operating systems and network configurations.

Service and Support

Symantec Endpoint Security's customer service receives high praise, often rated 8/10 or 10/10. However, technical support varies; users find it helpful yet inconsistent, sometimes slow to respond, especially post-Broadcom acquisition. Some face challenges with delays, escalation processes, or language barriers, while many appreciate responsive and knowledgeable service. Several note delays in resolution and issues with handoffs between support engineers. Broadcom support is considered professional, but longer response times are observed compared to other providers.

Deployment

Users found Symantec Endpoint Security's initial setup to be predominantly straightforward and uncomplicated. Many appreciated features like seamless installation and integration with existing systems, noting the process could be completed quickly, often within hours. Some encountered complexities, especially with larger deployments, but believed ease improved with experience. Those with larger infrastructures required more resources and time. Support and documentation were often highlighted as helpful in facilitating a smoother implementation.

Scalability

Symantec Endpoint Security demonstrates strong scalability, excelling even in demanding scenarios. It effectively supports varying user loads, from small to extensive deployments, offering seamless integration and ease of expansion. Users find it user-friendly and adaptable, with robust performance in diverse environments. Some user feedback suggests challenges with complexity in smaller settings. Despite occasional difficulties like licensing and support, it remains highly regarded for large organizations and diverse industries, handling significant workloads effortlessly.

Stability

Many find Symantec Endpoint Security stable, with no major stability issues reported over years. Some noted rare stability problems, often linked to the environment or bulkiness of the agent. Most users experience reliable performance, without crashes or glitches, but there are occasional issues with updates or environments like Windows 10 or DMZ. Overall, stability is considered good, though concerns remain about future support following corporate changes, and some report difficulties with newer versions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Symantec Endpoint Security Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

12%

Manufacturing Company

10%

Comms Service Provider

Government

Educational Organization

University

Healthcare Company

Energy/Utilities Company

Real Estate/Law Firm

Insurance Company

Construction Company

Retailer

Performing Arts

Hospitality Company

Legal Firm

Non Profit

Media Company

Wholesaler/Distributor

Transportation Company

Recreational Facilities/Services Company

Outsourcing Company

Consumer Goods Company

Aerospace/Defense Firm

Logistics Company

Pharma/Biotech Company

Marketing Services Firm

Compare Symantec Endpoint Security with alternative products

Learn more about Symantec Endpoint Security

The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.

Symantec Endpoint Security was previously known as Symantec EPP, Symantec Endpoint Protection (SEP).