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Micro Focus ZENworks Asset Management vs Symantec Asset Management Suite comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
641
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Micro Focus ZENworks Asset ...
Average Rating
7.0
Reviews Sentiment
6.3
Number of Reviews
1
Ranking in other categories
IT Asset Management (24th), License Management (14th)
Symantec Asset Management S...
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
IT Asset Management (20th), License Management (12th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Isam Ahmed - PeerSpot reviewer
System analyst at Ministry of Interior
Has an easy initial setup process, but its stability needs improvement
We use the product for asset management The product’s stability needs improvement. We have been using Micro Focus ZENworks Asset Management for two years. I rate the product's stability an eight out of ten. It could be better.  Our organization has around 50-100 Micro Focus ZENworks Asset…
NR
Team Lead at a computer software company with 10,001+ employees
Plenty of features, stable, and scalable
The solution has not been updated in a while and parts appear to be outdated, such as the pictures. It is a reactive product in terms of development and features. They do not follow the market trends or have many innovations. I have found Symantec Asset Management Suite does not integrate well with Microsoft solutions, which in the corporate world is a large disadvantage. They are currently lagging behind Microsoft. The cloud version of this solution is not very convenient or comparable to other solutions, they need to improve it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have saved 60 to 70 percent on operations."
"Once we implemented the Automation Anywhere into my company, we freed up a lot of their time, so they could work on other processes."
"We can do automation for some complex issues."
"We recently switched to document automation that comes with the bundle. It is a good feature because earlier, we needed to purchase a separate license for IQ Bot, but now the enterprise license includes the DA license. This eliminates the need for an additional license for document automation."
"This product has helped us a lot by improving and growing the business in different domains."
"Automation Anywhere has saved us a lot of time, money & efforts by automating our ServiceNow tickets."
"This solution is easy to use and easy to learn compared to Blue Prism, UiPath, and others."
"Some of the key features of Automation Anywhere include the simplicity that enables developers to build bots very quickly in a standard delivery fashion."
"It is a scalable product."
"Symantec Asset Management Suite has better features than some of its competitors, such as the Microsoft Configuration Manager."
 

Cons

"There are occasional technical issues, particularly with cloud operations. Sometimes, the bot struggles to initiate on the cloud, even when everything appears in place."
"The basic features are acceptable, but advanced tools often require deeper technical expertise, which can slow adoption. Additionally, some users experience delays in customer support for complex issues."
"The main disadvantage of Automation Anywhere is its high cost."
"The architecture and pro-code support for pro-code agents are areas that could use improvement, which they don't have currently."
"SMTP mail features should come with migration options. All kind of VB scripts and Java scripts which we built using exiting version should support in this version."
"An option should be provided to disable the flow and dual-mode since those are not used often by the developers, and hence take up extra space on the screen."
"Web automation capability needs to be improved."
"I have experienced the issues of UI getting stuck. There seems to be an issue with server stability. This is something that can be better."
"The product’s stability needs improvement."
"The solution has not been updated in a while and parts appear to be outdated, such as the pictures. It is a reactive product in terms of development and features. They do not follow the market trends or have many innovations."
 

Pricing and Cost Advice

"We only deal in annual licenses. There are no pay-as-you-go licenses."
"Pricing is affordable and I would recommend beginning with the Starter Package."
"We were required to purchase licenses and bot runners, which determined the permissible run times for the bots."
"We save approximately 10,000 hours per year."
"My only suggestion in terms of pricing is very generic and that is to consider that as much as RPA saves cost and does automation, please get a realistic estimation done on whether you are really achieving any ROI over your investment with RPA."
"Automation Anywhere pricing and licensing are competitive compared to the other automation vendors."
"Its price is competitive with all other products in the market."
"The cost is at the highest end of the spectrum."
"The product has reasonable pricing."
"The price of the solution was reasonable a couple of years ago but now it is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
12%
Manufacturing Company
11%
Computer Software Company
7%
No data available
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise536
No data available
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Novell IT Asset Management
Symantec Altiris Asset Management Suite
 

Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Sesame, Catharina Ziekenhuis, Kent and Medway Health Informatics Service, Maidstone and Tunbridge Wells NHS Trust, Schuco International KG, Spring Independent School District, Tropitone Furniture
Amway (China) Co. Ltd., Barnabas Health, Cabela's Inc., Carrington Holding Company, Comparex, ForceTEC Co. Ltd., Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Johnson County Community College, Molina Healthcare Inc., Office of the Senator for Education and Science, Pima Community College, TIVIT, Travelport
Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: June 2026.
902,456 professionals have used our research since 2012.