A disadvantage of Sophos SafeGuard is the partner here in Colombia that takes so long to provide a quote or product information to you. It should be easier to get access to Sophos SafeGuard. My company communicated with three different Sophos partners to get a quote for the product, but it took too long to get the quotes, which is an area for improvement. My company only received the quote more quickly with the help of a friend working with one of the Sophos partners in the area. Another area for improvement in Sophos SafeGuard is the pricing. Pricing should be better when adding a new account or scaling the product.