Sophos SafeGuard Reviews

We use Sophos SafeGuard as an antivirus solution for endpoints.

The product has beneficial components that help us improve the organization.

The product's next release could have integration features with different internal and external systems. Sometimes, it doesn't work with Azure.

It could interconnect with the firewalls on the client side, providing us with monitoring data, including logs and visual graphics. In this way, it would help us prevent potential data breaches.

I rate the product's user experience a seven out of ten. However, we face a few issues installing it for troubleshooting purposes.

I have been registered as a reseller with Sophos SafeGuard since 2020. At present, I am selling the latest version.

I rate the platform's stability a nine out of ten.

I rate the platform's scalability an eight out of ten.

I have never contacted the technical support team. I can resolve any technical issues with the help of the support portal.

We have used Fortinet and SonicWall.

We deploy Sophos SafeGuard on a hybrid cloud. The setup process is straightforward and takes around 20 minutes to an hour to complete. We conduct troubleshooting for product maintenance.

I rate Sophos SafeGuard's pricing a five out of ten.

I recommend Sophos SafeGuard to others and rate it a nine out of ten.

It is seamless and easy to install. We haven't encountered any recent issues. However, the only drawback for our users is the need for an additional password. Apart from that, it has been good so far.

We recently passed the Personal Protection of Personal Information Act in South Africa. It has been in effect for the past three years, starting in 2018. There is a requirement to protect customer information as all our users work from home and utilize mobile devices. Therefore, we made the decision to ensure that all users have it installed. This way, in case of laptop theft or loss, at least we can guarantee the safety of the information.

Well, apart from giving us assurance that we are compliant with our new act or official organization, known as the Protection of Personal Information Act. Also, we are protecting data on our user devices twenty-fours every day. This gives us assurance that we have taken actual steps to protect the data.

It's more about the easy installation and runs in the background without disturbing the user. The other two features are quite attractive.

The lack of need for the patch for an extra password is a shortcoming. It will be a great improvement if the patch requires an extra password so that they can find out how to synchronize your Windows password with the same password for Sophos SafeGuard.

I would like to suggest some features that should be included in the next release of Sophos SafeGuard. It is a simple product that accomplishes its basic requirements, which is fine. I don't think implementing complicated solutions that may introduce other issues is necessary. Let it focus on doing what it's meant to do, which is to protect data, and that's all.

I have been using Sophos SafeGuard for four years.

I rate the solution's stability a ten out of ten.

We are very happy with its scalability

I rate the solution's scalability a nine out of ten.

The deployment took us almost a month. We needed it for about eighty employees.

We can imagine how crucial it is to protect data, especially considering the rate at which laptops can be lost. Therefore, this product has a high potential for a significant return on investment.

I rate the solution's ROI a ten out of ten.

We used it for three years. It costs about 1000 ZAR. Maintenance was part of it, so we don't have extra cost.

On a scale of one to ten, where one is a low price and ten is a high price, I rate the solution's pricing a three.

I advise them to go ahead. It's seamless, easy to install, and highly resilient to the user. The user doesn't even realize that accepting the password is required.

Overall, I rate the solution between nine out of ten.

My use case for Sophos SafeGuard is end-user security. The product protects end-user computers.

Sophos SafeGuard improved my company because of its monitoring feature, which means I can monitor attacks and prevent malware attacks. I can monitor what's happening on the computer and address the lack of security.

What I love most about Sophos SafeGuard is its user-friendly interface. My company has another software with a complex user interface versus Sophos SafeGuard, which is extremely easy to use.

I also like that you can modify policies in the product.

A disadvantage of Sophos SafeGuard is the partner here in Colombia that takes so long to provide a quote or product information to you. It should be easier to get access to Sophos SafeGuard.

My company communicated with three different Sophos partners to get a quote for the product, but it took too long to get the quotes, which is an area for improvement. My company only received the quote more quickly with the help of a friend working with one of the Sophos partners in the area.

Another area for improvement in Sophos SafeGuard is the pricing. Pricing should be better when adding a new account or scaling the product.

I've used Sophos SafeGuard for only a short time. My experience with it is just two months at the moment.

Sophos SafeGuard is a stable product.

Sophos SafeGuard is a scalable product, and because its scalability is good, my company plans to implement it in another area and deploy it on more computers.

The scalability of Sophos SafeGuard is a ten.

Sophos SafeGuard has excellent technical support. My company had some issues a week ago, and the support was fast and helped find the solution to the problems. It's a ten out of ten, support-wise.

Positive

We only used Sophos SafeGuard.

It took three days to completely deploy Sophos SafeGuard, which included completing all company requirements.

Three people from my company and three from the partner, particularly specialists, deployed the product.

My company had a good experience with the partner regarding Sophos SafeGuard implementation.

Pricing for Sophos SafeGuard should be transparent. It's normal for licenses to come with costs, but they shouldn't surprise you. For example, if you want to get support for Sophos SafeGuard, you don't get pricing information about support costs, and in the end, you'll get charged more. You pay an additional amount for Sophos support.

Cost-wise, my company could have gotten a more pleasant experience from Sophos.

It's a seven out of ten, pricing-wise.

I'm using the latest version of Sophos SafeGuard.

I'm a Sophos SafeGuard customer.

Everybody uses the product within my company, so that's hundreds of people.

I'd recommend Sophos SafeGuard to others because it's a good product.

Sophos SafeGuard is an eight out of ten for me because it's an excellent product, but it's not easy to push the product, primarily because of self-service issues. Sophos should make Sophos SafeGuard stronger commercially.

I use the solution in my company as an encryption solution, meaning that it is useful if you want encryption features. The new name of Sophos SafeGuard is Sophos Central Encryption.

As a tool, Sophos SafeGuard is not optimized. I suggest that Sophos SafeGuard should be optimized so that it takes less time to provide encryption features to users. I want Sophos SafeGuard to consider another encryption solution since it currently uses BitLocker. The solution must have alternate encryption methods that users can use to make the tool more effective and a good solution.

From an improvement perspective, I would like to see more integration capabilities being offered by the product. The product is good and works properly in different environments.

I have been using Sophos SafeGuard for eight years.

It is a stable solution. It is one of the best products when it comes to stability.

It is a scalable solution. It is easy to use the tool's scalability features.

I have experience with Trend Micro and Kaspersky. My company likes Sophos SafeGuard over the other products we have used in the past.

The product's initial setup phase is easy and not very difficult. Sophos SafeGuard is a cloud-based product. Users have to consider their assets to be encrypted. Sophos SafeGuard is not a very complex solution, meaning it is an easy tool to handle.

You must buy a Sophos Central Encryption license if you have a Sophos Central account. Once you get the license, you have to install the agent on your devices to encrypt the data. The deployment process is not complex and consists of simple steps.

In case of device loss or theft, you know that all your data is encrypted, and no one can use the data if you are using Sophos SafeGuard in your company, ensuring that the device encryption feature is useful.

In Sophos SafeGuard, the management of encryption keys is easy.

The product's seamless integration capabilities with existing systems have improved the company's data security posture. The product is well integrated with different environments like Windows, Mac, and other solutions. The tool has good integration features and works fine with Windows, Mac, and other products.

I recommend the product to those who plan to use it. I suggest others go for Sophos Endpoint Protection and Sophos Firewall, as both products work fine if configured properly.

The product's compliance with data protection regulations makes it easy for our company to use. The compliance with data protection regulations makes it a good solution to be deployed for some of our company's clients who follow NIST or CIS benchmarks.

The product is beneficial for those who suffer from data losses in their company. I recommend the product to others since it is really helpful to protect data.

I rate the overall tool an eight and a half out of ten.

The use cases for Sophos SafeGuard include protecting customer data and securing customer premises.

I like that Sophos SafeGuard provides excellent technical support.

What would make Sophos SafeGuard better than competitors is if its management console also includes firewall management.

In the future, I want Sophos SafeGuard to be more scalable. The solution also needs a better management console. It would also be good if Sophos SafeGuard could surprise its customers a little bit more.

I've been working with Sophos SafeGuard for three years now.

So far, Sophos SafeGuard is stable. I have yet to receive any negative feedback regarding stability from customers.

Sophos SafeGuard isn't one hundred percent scalable because sometimes, you need to replace the product to upgrade the bandwidth. It's more optimal for a small number of users because, to a certain extent, you may need to change the product if you have more users.

The technical support for Sophos SafeGuard is excellent because it's accessible, and the response time is good.

Before working with Sophos SafeGuard, I worked with Forcepoint and WatchGuard. Forcepoint does a lot of marketing, so it sells, while Sophos SafeGuard though it's doing very well in the market, needs to concentrate a little more on marketing.

I need to be more technical to deploy Sophos SafeGuard, but to my knowledge, it's easy to deploy, but you sometimes need to configure the policy. It could take three days to deploy the solution.

The pricing for Sophos SafeGuard is in the middle. It's not the most expensive, but it's not the lowest. In terms of size, the solution typically fits small to medium-scale customers.

Pricing for Sophos SafeGuard could be improved because it could reach a thousand dollars depending on the product, edition, and software key purchased. Sometimes, the price increases, and sometimes, Sophos SafeGuard is free for the first year. It depends on Sophos' strategies to compete with other solutions, such as Forcepoint.

I have experience with Sophos SafeGuard.

The solution is for the customer. I'm a sales manager, and I sell Sophos SafeGuard to the end user.

If you're marketing Sophos SafeGuard, it's booming now as a cyber security appliance or product. Still, you'll need to concentrate more on marketing and rely on good distributors and partners.

My rating for Sophos SafeGuard is eight out of ten.

I use SafeGuard to protect our endpoints by encrypting our devices.

We have a process and policies, including that all data should be secure. SafeGuard has helped us to protect that integrity to confidentiality. 

SafeGuard's best feature is its stability.

There's a problem with the premise console because the endpoints need to connect to the local network, but with the pandemic, many users are working from home, and their machines aren't synchronized with our VPN. In addition, SafeGuard's user interface is ugly and doesn't provide reports, so we have to go into the database and get information from there by creating queries. In the next release, Sophos should include a reporting function and the file encryption that's included in the on-prem version but not the cloud.

I've been using Sophos SafeGuard for ten years.

SafeGuard's scalability is good.

Sophos' technical support is very good.

Positive

We previously used McAfee, but it made some errors in the administration machine.

The initial setup was easy, and deployment took around two weeks.

We implemented using an in-house team but had an option to use a partner team.

We pay around $10 a year for each endpoint, including support. There are no additional fees.

I would rate SafeGuard as nine out of ten.

We have several use cases for SafeGuard, primarily for its security features. We also use it for the VPN and plan filtering. We are customers of Sophos and I'm head of information technology product support.

Sophos SafeGuard offers one of the best VPNs I've seen. The solution is very good in terms of securities because all information is protected and encrypted with very good anti-viral applications. It's wonderful.

The dashboards currently lack sufficient information. For example, when we want to look for accessibilities we have to go in-depth and then run the scripts and only then access what we're looking for. It could all be available in the reports and save a lot of time. I want to be able to know who is using what, to check visibilities.

I've been using this solution for two years. 

The stability is good. 

Scalability depends on the parameters. The solution is scalable it's just a question as to what level. It will be different for every situation. 

We are happy with the technical support team because they are accessible locally.

The initial setup is straightforward. We had some assistance initially but after we received guidelines from the technical team, it was easy. Anyone can do it with a couple of hours of training.

Licensing is reasonably priced, particularly when you compare it to a solution like Semantic which is more expensive. Sophos is an affordable product.

SafeGuard is good for medium to large size organizations. 

I rate this solution eight out of 10. 

We primarily use the solution for endpoint encryption. 

It's a straightforward solution.

The solution is pretty simple to use.

We haven't had any real issues with the product.

Technical support has been helpful and they are responsive. 

The encryption is very good.

Overall, Sophos is a great product.

BitLocker comes from the OS license with Windows. It's a free solution. However, Sophos is a product we need to pay for. Therefore, using it is more expensive for our organization. It's also, in general, a pricey option. We'd like to lower costs.

Sophos requires separate BAU operations and separate infrastructure. We require a server and few other things, as well as portals. However, a solution like BitLocker is integrated with the CCM now. It doesn't require any other infrastructure. 

It would be ideal if the solution had different features within one agent. 

Sophos has been used in our bank for between three to four years (or more) at this point. We've used it for a while. 

We have about 24,000 users on the solution right now. We have many users in our organization.

The technical support has been very good. They are helpful and responsive. We are satisfied with their level of support.

We need to pay for this solution currently, however, if we switch to Bitlocker, it would be free as it's a part of Microsoft's OS. 

We are currently doing a POC with Bitlocker. I want to decommission the Sophos Safeguard and enable BitLocker for my bank. I'm working on that right now.

We're basically an end-user. We're a bank. We have a vendor the provides resources to us. 

I'm a solution architect and not fully working on the solution directly, per se. I'm looking for a way to switch over from Sophos to Bitlocker. 

Whether or not this is the right solution depends on each individual company. They have to decide if it is compatible and comparable with a paid solution or a free solution. I advise users to go with a free solution, such as BitLocker, as when we compare Sophos and BitLocker both cover the same aspects such as encryption. We can do what we need to do with both solutions and yet we only have to pay for one.

I'd rate the solution at a nine out of ten. It's a very good product overall. The main reason I would like to switch is based on the cost. If I don't have to pay for something, I would prefer not to. 

It is used in environments where there are mobile executives and the data can't be compromised. For example, if a laptop is lost or stolen, you have to ensure that the data is not compromised. I have deployed it at a motor company in the Bay area for securing the local laptops. It is used at a hospital for securing medical records and CFO-related files. It is also used at a Law firm for encrypting pleadings and legal documents. 

I like its ease of use the most. The management console is really nice. I like having one pane of glass that does everything. It does the Sophos anti-virus and encryption. Everything that you need is in one place. It is easy to use, and it is also pretty fast.

It provides some pretty good details, and it lets you know who has access to a file. You can also add additional people to the encrypted documents, which is pretty good. Its stability and performance are also very good.

It just needs a little bit more on the reporting side. Its reporting can be improved a little bit in terms of being able to know that things are in the right status. I should be able to pull a report to make sure that everything is all right. 

It could also have cloud integration. At the time I was using it, it wasn't a cloud product.

I've been in the IT industry for several years. I work with a lot of different companies, and I've deployed and managed Sophos SafeGuard at quite a few companies over a period of about three years.

Its stability and performance were good. I never had any crashes. I didn't notice it causing any performance problems or high CPU usage, making applications slower. 

We had Sophos in the image. We rolled out the machines, so it was already there. It was already part of our base image, and then for servers, we use SCCM. Sophos also has its own console that you can use for deployments, but we didn't use that.

Most of our clients are large businesses. Most of the time, smaller businesses can't afford to call in consultants to roll out stuff for them.

I have never used their tech support.

Different companies used different solutions. They usually switched when their license agreements ran out. The company for which I did the biggest installation had ESET and McAfee ePO. I removed both ESET and McAfee ePO and placed two different environments with Sophos. This switch was a result of viruses happening and not getting caught by their protection systems.

The initial setup of Sophos is also easier than other solutions such as Trend Micro and BitLocker. The setup of both these solutions is much more complex. If you try to go old school with PGP, it has a command-line setup, and it gets a lot more complex.

I am currently using BitLocker, which is a little bit more difficult. You have to use some power show commands. Sometimes, you have to use scripting and create GTOs. There are many different places you have to go to for configuring policies and rules to make it all work. In Sophos SafeGuard, everything that you need is in one place.

It was pretty straightforward. If you don't know how encryption works, it could be a little bit complex, but it would still be easier to do it with Sophos than any other tool in the market, such as Trend Micro and BitLocker.

It is a good product. I would advise calling an expert to deploy it. 

I would rate Sophos SafeGuard an eight out of ten.

I'm the head of security at our company and we are customers of Sophos SafeGuard. 

The valuable feature is the intrusion detection system, the firewall itself.

The Office 360 integration could be improved, it's not so straightforward. It's been a challenge. When I moved from my mail in-house, on-prem, to Office 360 on cloud, I had a lot of challenges getting my mail to pass through the firewall. That's something I'm currently working on.

Additional features I'd like to see would be more help results to the product. Maybe they could provide a way to train on the product, provide tutorials that could be easily accessed for people to easily understand the product quickly. I think that would help. The issue is not always the product but the configuration and the know-how to easily manage the system that sometimes make you not get the best out of the system. It's a matter of making resources available. 

I've been using this solution for five years. 

It's a stable solution, I haven't had any challenges except when I was doing the migration.

The solution is scalable, we have over 500 staff using it. 

We purchased the solution in Ghana through a rep who has not been helpful. The company doesn't provide any support, we do everything in-house. If necessary, I sometimes go to the community to see if somebody has reported something that can help us. 

The price could be lower. I think it's one of the disadvantages of the solution. 

I would recommend that people choosing this solution find the right technical people or  vendor to provide support and assistance to ensure the product is working fine.

I would rate this product a six out of 10.