Sophos SafeGuard Reviews

My company has deployed a software system, and after its installation, it is working on our hardware and firewall.

Everything related to the product is perfect.

The most effective feature of the product revolves around the rules users can apply to it.

Sometimes, multiple updates and crashes happen in the tool, making it an area where improvements are required.

I would like to get less frequent updates on the product.

I have experience with Sophos SafeGuard for more than eight months.

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution an eight to nine out of ten.

More than 80 people in my company use the product. The people in my company don't directly work on the product since it is a tool that acts as a firewall to protect data and avoid intrusion attacks.

Before Sophos SafeGuard, my company used the support offered by a third party who had offered us the tool.

The product's initial setup phase is not very complex. Users have to install it, apply the rules, along with the route systems, and look for network compatibility. There is a need to check the balance in the tool to ensure that if one link is down, the other should be up.

The product's deployment phase involves a PnP process. One needs to install it and apply the rules.

The solution is deployed on the cloud.

The solution can be deployed in a day since there are multiple steps.

Earlier, when a third party was involved in the installation of the product, I learned how to apply the rules along with the other steps to install the tool. Presently, I deploy the product by myself.

My company has deployed the tool in its own territory, so it provides protection in our premises. The product acts as a firewall protecting the data of all the employees and systems.

I use the paid version of the product. There is a need to make annual payments towards the licensing charges attached to the product. The product is not expensive. I feel that the product's price is normal, meaning it is neither too high nor too low. There is no need to pay any additional costs apart from the normal charges attached to the product.

The tool's cloud data protection is great since it manages everything and gives feedback. It also notifies users about any precautions or risks.

The product is easy to use.

I feel that there was no need to maintain it since I haven't seen any big issues with the product.

I have gone through the encryption and decryption process offered by the tool.

In terms of integration with the existing IT infrastructure, I feel the product is quite friendly.

The product offers great quality and security to use and manage. The tool is also very helpful and doesn't have any hard and fast rules, making it quite a friendly solution.

I rate the tool a nine out of ten.

We mainly use the firewall in two of our branches. We don't use VPNs or encryption beyond the out-of-the-box settings. 

We primarily use the firewall, and there's built-in encryption, but we haven't set up any VPNs.

In South Africa, compliance regulations like HIPAA aren't a major issue for us. However, for general data protection and GDPR requirements, which are relevant because we work with European companies, SafeGuard helps us stay compliant.

It detects threats and works effectively, which is the most important thing.

SD-WAN and AI are the kinds of things we're interested in, but for now, it's just planning for the future. AI is advancing rapidly, and I wasn't even aware there was any AI involved in Sophos. 

Almost every product these days is coming out with AI and SD-WAN, but those aren't features we're currently using.

The focus should be on making things automated and cost-effective. 

I have been using it for one year. We have a small setup and don't use it extensively.

I would rate the stability a ten out of ten. 

I would rate the scalability a ten out of ten. It depends on the model, but the models we have were purchased within the range we needed.

We haven't dealt directly with Sophos. We've been working through distributors, and they've been fine. 

However, it's fine. We haven't had any issues where we didn't get the answers we needed. They respond on time. 

We used Cyberoam originally. They were acquired by a different company. And prior to that, we worked with a company that no longer exists. We're not Cisco clients at the moment; we're not using Cisco equipment. We were dominantly Cyberoam before that. 

In terms of configuring it, we only have one tech. There is no maintenance involved except renewing licensing and regular updates of the product. 

It's difficult to quantify the return on investment since we replaced our previous solution with it. It's like insurance; you need it when you have it, but you realize its importance when you don't.

The pricing is reasonable. I would rate the pricing a seven out of ten, with one being cheap and ten being expensive. 

We evaluated Fortinet.  

Overall, I would rate the solution a nine out of ten. 

My use case for Sophos SafeGuard is end-user security. The product protects end-user computers.

Sophos SafeGuard improved my company because of its monitoring feature, which means I can monitor attacks and prevent malware attacks. I can monitor what's happening on the computer and address the lack of security.

What I love most about Sophos SafeGuard is its user-friendly interface. My company has another software with a complex user interface versus Sophos SafeGuard, which is extremely easy to use.

I also like that you can modify policies in the product.

A disadvantage of Sophos SafeGuard is the partner here in Colombia that takes so long to provide a quote or product information to you. It should be easier to get access to Sophos SafeGuard.

My company communicated with three different Sophos partners to get a quote for the product, but it took too long to get the quotes, which is an area for improvement. My company only received the quote more quickly with the help of a friend working with one of the Sophos partners in the area.

Another area for improvement in Sophos SafeGuard is the pricing. Pricing should be better when adding a new account or scaling the product.

I've used Sophos SafeGuard for only a short time. My experience with it is just two months at the moment.

Sophos SafeGuard is a stable product.

Sophos SafeGuard is a scalable product, and because its scalability is good, my company plans to implement it in another area and deploy it on more computers.

The scalability of Sophos SafeGuard is a ten.

Sophos SafeGuard has excellent technical support. My company had some issues a week ago, and the support was fast and helped find the solution to the problems. It's a ten out of ten, support-wise.

Positive

We only used Sophos SafeGuard.

It took three days to completely deploy Sophos SafeGuard, which included completing all company requirements.

Three people from my company and three from the partner, particularly specialists, deployed the product.

My company had a good experience with the partner regarding Sophos SafeGuard implementation.

Pricing for Sophos SafeGuard should be transparent. It's normal for licenses to come with costs, but they shouldn't surprise you. For example, if you want to get support for Sophos SafeGuard, you don't get pricing information about support costs, and in the end, you'll get charged more. You pay an additional amount for Sophos support.

Cost-wise, my company could have gotten a more pleasant experience from Sophos.

It's a seven out of ten, pricing-wise.

I'm using the latest version of Sophos SafeGuard.

I'm a Sophos SafeGuard customer.

Everybody uses the product within my company, so that's hundreds of people.

I'd recommend Sophos SafeGuard to others because it's a good product.

Sophos SafeGuard is an eight out of ten for me because it's an excellent product, but it's not easy to push the product, primarily because of self-service issues. Sophos should make Sophos SafeGuard stronger commercially.

We use Sophos SafeGuard as an antivirus solution for endpoints.

The product has beneficial components that help us improve the organization.

The product's next release could have integration features with different internal and external systems. Sometimes, it doesn't work with Azure.

It could interconnect with the firewalls on the client side, providing us with monitoring data, including logs and visual graphics. In this way, it would help us prevent potential data breaches.

I rate the product's user experience a seven out of ten. However, we face a few issues installing it for troubleshooting purposes.

I have been registered as a reseller with Sophos SafeGuard since 2020. At present, I am selling the latest version.

I rate the platform's stability a nine out of ten.

I rate the platform's scalability an eight out of ten.

I have never contacted the technical support team. I can resolve any technical issues with the help of the support portal.

Positive

We have used Fortinet and SonicWall.

We deploy Sophos SafeGuard on a hybrid cloud. The setup process is straightforward and takes around 20 minutes to an hour to complete. We conduct troubleshooting for product maintenance.

I rate Sophos SafeGuard's pricing a five out of ten.

I recommend Sophos SafeGuard to others and rate it a nine out of ten.

I use SafeGuard to protect our endpoints by encrypting our devices.

We have a process and policies, including that all data should be secure. SafeGuard has helped us to protect that integrity to confidentiality. 

SafeGuard's best feature is its stability.

There's a problem with the premise console because the endpoints need to connect to the local network, but with the pandemic, many users are working from home, and their machines aren't synchronized with our VPN. In addition, SafeGuard's user interface is ugly and doesn't provide reports, so we have to go into the database and get information from there by creating queries. In the next release, Sophos should include a reporting function and the file encryption that's included in the on-prem version but not the cloud.

I've been using Sophos SafeGuard for ten years.

SafeGuard's scalability is good.

Sophos' technical support is very good.

Positive

We previously used McAfee, but it made some errors in the administration machine.

The initial setup was easy, and deployment took around two weeks.

We implemented using an in-house team but had an option to use a partner team.

We pay around $10 a year for each endpoint, including support. There are no additional fees.

I would rate SafeGuard as nine out of ten.

The product features we find most effective are web filtering and VPN functionalities.

The product's initial setup process could be easier to understand for new users. 

I've been working with Sophos Safeguard for approximately three to four years.

Approximately 30 concurrent users are using Sophos Safeguard in our environment.

They have been responsive even during weekends when I needed assistance.

Positive

The installation process is generally straightforward, especially if you have a basic understanding of firewall systems. However, there is a slight learning curve for those new to it.

It took me approximately a day to install the product. I referred to videos and Sophos' official documentation for guidance.

We handle the installation process on our own. We monitor and maintain it ourselves.

The platform is reasonably priced considering its functionality and adaptability. It is subscription-based. 

I rate the pricing a seven out of ten. 

The main benefits we've observed are improved security and reliable support when needed. I prefer Sophos due to its user-friendly setup and accessible information.

I rate it a nine. 

I use the solution in my company as an encryption solution, meaning that it is useful if you want encryption features. The new name of Sophos SafeGuard is Sophos Central Encryption.

As a tool, Sophos SafeGuard is not optimized. I suggest that Sophos SafeGuard should be optimized so that it takes less time to provide encryption features to users. I want Sophos SafeGuard to consider another encryption solution since it currently uses BitLocker. The solution must have alternate encryption methods that users can use to make the tool more effective and a good solution.

From an improvement perspective, I would like to see more integration capabilities being offered by the product. The product is good and works properly in different environments.

I have been using Sophos SafeGuard for eight years.

It is a stable solution. It is one of the best products when it comes to stability.

It is a scalable solution. It is easy to use the tool's scalability features.

I have experience with Trend Micro and Kaspersky. My company likes Sophos SafeGuard over the other products we have used in the past.

The product's initial setup phase is easy and not very difficult. Sophos SafeGuard is a cloud-based product. Users have to consider their assets to be encrypted. Sophos SafeGuard is not a very complex solution, meaning it is an easy tool to handle.

You must buy a Sophos Central Encryption license if you have a Sophos Central account. Once you get the license, you have to install the agent on your devices to encrypt the data. The deployment process is not complex and consists of simple steps.

In case of device loss or theft, you know that all your data is encrypted, and no one can use the data if you are using Sophos SafeGuard in your company, ensuring that the device encryption feature is useful.

In Sophos SafeGuard, the management of encryption keys is easy.

The product's seamless integration capabilities with existing systems have improved the company's data security posture. The product is well integrated with different environments like Windows, Mac, and other solutions. The tool has good integration features and works fine with Windows, Mac, and other products.

I recommend the product to those who plan to use it. I suggest others go for Sophos Endpoint Protection and Sophos Firewall, as both products work fine if configured properly.

The product's compliance with data protection regulations makes it easy for our company to use. The compliance with data protection regulations makes it a good solution to be deployed for some of our company's clients who follow NIST or CIS benchmarks.

The product is beneficial for those who suffer from data losses in their company. I recommend the product to others since it is really helpful to protect data.

I rate the overall tool an eight and a half out of ten.

The use cases for Sophos SafeGuard include protecting customer data and securing customer premises.

I like that Sophos SafeGuard provides excellent technical support.

What would make Sophos SafeGuard better than competitors is if its management console also includes firewall management.

In the future, I want Sophos SafeGuard to be more scalable. The solution also needs a better management console. It would also be good if Sophos SafeGuard could surprise its customers a little bit more.

I've been working with Sophos SafeGuard for three years now.

So far, Sophos SafeGuard is stable. I have yet to receive any negative feedback regarding stability from customers.

Sophos SafeGuard isn't one hundred percent scalable because sometimes, you need to replace the product to upgrade the bandwidth. It's more optimal for a small number of users because, to a certain extent, you may need to change the product if you have more users.

The technical support for Sophos SafeGuard is excellent because it's accessible, and the response time is good.

Before working with Sophos SafeGuard, I worked with Forcepoint and WatchGuard. Forcepoint does a lot of marketing, so it sells, while Sophos SafeGuard though it's doing very well in the market, needs to concentrate a little more on marketing.

I need to be more technical to deploy Sophos SafeGuard, but to my knowledge, it's easy to deploy, but you sometimes need to configure the policy. It could take three days to deploy the solution.

The pricing for Sophos SafeGuard is in the middle. It's not the most expensive, but it's not the lowest. In terms of size, the solution typically fits small to medium-scale customers.

Pricing for Sophos SafeGuard could be improved because it could reach a thousand dollars depending on the product, edition, and software key purchased. Sometimes, the price increases, and sometimes, Sophos SafeGuard is free for the first year. It depends on Sophos' strategies to compete with other solutions, such as Forcepoint.

I have experience with Sophos SafeGuard.

The solution is for the customer. I'm a sales manager, and I sell Sophos SafeGuard to the end user.

If you're marketing Sophos SafeGuard, it's booming now as a cyber security appliance or product. Still, you'll need to concentrate more on marketing and rely on good distributors and partners.

My rating for Sophos SafeGuard is eight out of ten.