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Sophos SafeGuard pros and cons

Vendor: Sophos
4.3 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

Intercept X feature is unique in providing interaction between endpoint and firewall, enhancing security.
Encryption capabilities for hard disks and USB sticks significantly improve data protection.
Sophos SafeGuard excels in synchronized security, making it a preferred choice for resellers in the market.
The platform's malware protection, scanning features, and ability to block virus attacks are highly valuable.
Technical support and seamless integration with other solutions enhance its usability and effectiveness.

CONS

Sophos SafeGuard is perceived as expensive, with pricing being a pain point for clients. There is a need for better pricing strategies when scaling or adding new accounts.
There are concerns about the memory usage and processing demands of Sophos SafeGuard, particularly during encryption processes, which can lead to performance issues.
Users have expressed a desire for improved cloud integration and centralized management within the framework of Sophos SafeGuard, including better connectivity to Azure AD.
Many features in Sophos SafeGuard require separate licenses, which has led to calls for more comprehensive bundling options to avoid unexpected licensing costs during renewals.
The initial setup and tutorials for Sophos SafeGuard could be made more user-friendly, with a call for simplified guides, similar to the standard set by other companies like Cisco.
 

Sophos SafeGuard Pros review quotes

it_user968241 - PeerSpot reviewer
Project Manager at a tech services company with 11-50 employees
Jul 31, 2019
The Intercept X feature is the most valuable feature. You can't find this feature in other firewalls because Intercept X works as if it has an interaction between the endpoint and the firewall.
OA
Head of IT at a tech company with 201-500 employees
Feb 19, 2020
With Sophos, I only need to generate the password and give that to a user to be able to allow them to login to the admin page of the Endpoint and do whatever they need to do. The user cannot go ahead and uninstall it. It's kept us much more secure because of this. Should any event happen on a particular system, I'm given the username and the system IP address. I get notifications and can deal with issues right away.
MA
Technical & Pre-Sales Manager at GateLock
Sep 26, 2019
The most valuable features of the solution are the fact that they are able to encrypt the hard disk and to encrypt USB sticks.
Learn what your peers think about Sophos SafeGuard. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,477 professionals have used our research since 2012.
MA
Technical & Pre-Sales Manager at GateLock
Mar 14, 2020
The features that I have found most valuable are encryption tools that encrypt the hard disk and the USB sticks.
it_user1195164 - PeerSpot reviewer
IT Specialist at a non-tech company with 51-200 employees
Oct 23, 2019
The user interface is simple, It makes it very easy to use.
it_user1206060 - PeerSpot reviewer
IT Manager at a comms service provider with 11-50 employees
Oct 27, 2019
The monitoring features are easy to use.
CM
Engineer at a tech services company with 11-50 employees
Oct 28, 2019
The user experience and the quality of the features are good.
MK
Presales Manager at provad
Oct 28, 2019
Policy deployment is easy and quick to do.
reviewer1181427 - PeerSpot reviewer
IT Network Engineer at a tech services company with 11-50 employees
Nov 13, 2019
The solution has done a fabulous job of protecting us from threats.
SP
Senior Technical Account Manager at Npo Sistemi
Dec 4, 2019
The most valuable feature is the synchronized security. It's a unique feature on the market at this time only offered by Sophos. As a reseller, we often win bids and get clients because of this unique trademark feature.
 

Sophos SafeGuard Cons review quotes

it_user968241 - PeerSpot reviewer
Project Manager at a tech services company with 11-50 employees
Jul 31, 2019
Sophos SafeGuard is a German product. Sophos isn't really active in Europe. The Middle East, Africa, South Africa works with Sophos but their primary users aren't in Europe. They should market and push this solution to the European market.
OA
Head of IT at a tech company with 201-500 employees
Feb 19, 2020
If it's possible, they should make all the features available because it's got a lot of features on offer, but you have to buy the license in order to add those features to the normal Endpoint. If they could make all those features available and/or offer a bundling option it would be better.
MA
Technical & Pre-Sales Manager at GateLock
Sep 26, 2019
The solution is not using other features like booting encryption, because it causes very heavy processing of the workstation. If they could find some way to handle the encryption and decryption to be lighter on the workstation it would be better.
Learn what your peers think about Sophos SafeGuard. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,477 professionals have used our research since 2012.
MA
Technical & Pre-Sales Manager at GateLock
Mar 14, 2020
The security does not have 100% authentication.
it_user1195164 - PeerSpot reviewer
IT Specialist at a non-tech company with 51-200 employees
Oct 23, 2019
The cost is rather expensive. It's a pain point for many clients. They should work to see if they can reduce pricing.
it_user1206060 - PeerSpot reviewer
IT Manager at a comms service provider with 11-50 employees
Oct 27, 2019
I would like to see a support-cloud, where Sophos creates a single package that contains all of its products.
CM
Engineer at a tech services company with 11-50 employees
Oct 28, 2019
The tutorials need to be simplified. The existing ones need to be easier to follow and we could use some tutorials for basic setups. They should aim to be more like Cisco, which offers very good tutorials and materials.
MK
Presales Manager at provad
Oct 28, 2019
Having a DLP integrated with the encryption engine would be very good.
reviewer1181427 - PeerSpot reviewer
IT Network Engineer at a tech services company with 11-50 employees
Nov 13, 2019
Technical support could be a bit better.
SP
Senior Technical Account Manager at Npo Sistemi
Dec 4, 2019
In the next release, I would like to see more automation with the endpoint logging, but it's a special feature that is quite complicated to explain.