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Sophos SafeGuard pros and cons

Vendor: Sophos
4.3 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

Intercept X feature is unique in providing interaction between endpoint and firewall, enhancing security.
Encryption capabilities for hard disks and USB sticks significantly improve data protection.
Sophos SafeGuard excels in synchronized security, making it a preferred choice for resellers in the market.
The platform's malware protection, scanning features, and ability to block virus attacks are highly valuable.
Technical support and seamless integration with other solutions enhance its usability and effectiveness.

CONS

Sophos SafeGuard is perceived as expensive, with pricing being a pain point for clients. There is a need for better pricing strategies when scaling or adding new accounts.
There are concerns about the memory usage and processing demands of Sophos SafeGuard, particularly during encryption processes, which can lead to performance issues.
Users have expressed a desire for improved cloud integration and centralized management within the framework of Sophos SafeGuard, including better connectivity to Azure AD.
Many features in Sophos SafeGuard require separate licenses, which has led to calls for more comprehensive bundling options to avoid unexpected licensing costs during renewals.
The initial setup and tutorials for Sophos SafeGuard could be made more user-friendly, with a call for simplified guides, similar to the standard set by other companies like Cisco.
 

Sophos SafeGuard Pros review quotes

OA
Feb 19, 2020
With Sophos, I only need to generate the password and give that to a user to be able to allow them to login to the admin page of the Endpoint and do whatever they need to do. The user cannot go ahead and uninstall it. It's kept us much more secure because of this. Should any event happen on a particular system, I'm given the username and the system IP address. I get notifications and can deal with issues right away.
OA
May 21, 2025
The reason why I went for Sophos SafeGuard is that it's got every function that I would need for an antivirus or system protection, and another thing that Sophos has done that makes it even more important for me is the synchronized security.
SP
Dec 4, 2019
The most valuable feature is the synchronized security. It's a unique feature on the market at this time only offered by Sophos. As a reseller, we often win bids and get clients because of this unique trademark feature.
Learn what your peers think about Sophos SafeGuard. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
871,469 professionals have used our research since 2012.
JS
Jan 11, 2024
The most valuable feature of the solution stems from the fact that the GUI is easy to use.
MK
Oct 28, 2019
Policy deployment is easy and quick to do.
PW
Feb 10, 2021
I like its ease of use the most. The management console is really nice. I like having one pane of glass that does everything. It does the Sophos anti-virus and encryption. Everything that you need is in one place. It is easy to use, and it is also pretty fast. It provides some pretty good details, and it lets you know who has access to a file. You can also add additional people to the encrypted documents, which is pretty good. Its stability and performance are also very good.
MA
Mar 14, 2020
The features that I have found most valuable are encryption tools that encrypt the hard disk and the USB sticks.
Yovana  Julio - PeerSpot reviewer
Dec 19, 2022
What I love most about Sophos SafeGuard is its user-friendly interface. My company has another software with a complex user interface versus Sophos SafeGuard, which is extremely easy to use.
it_user968241 - PeerSpot reviewer
Jul 31, 2019
The Intercept X feature is the most valuable feature. You can't find this feature in other firewalls because Intercept X works as if it has an interaction between the endpoint and the firewall.
WaleedKhan - PeerSpot reviewer
Apr 11, 2024
The product is easy to use.
 

Sophos SafeGuard Cons review quotes

OA
Feb 19, 2020
If it's possible, they should make all the features available because it's got a lot of features on offer, but you have to buy the license in order to add those features to the normal Endpoint. If they could make all those features available and/or offer a bundling option it would be better.
SP
Dec 4, 2019
In the next release, I would like to see more automation with the endpoint logging, but it's a special feature that is quite complicated to explain.
JS
Jan 11, 2024
Once you lock a server, you won't be able to install or put something on that particular server, but on the PC or machines, the lockdown feature is not there, and it is a query our company raised when we had to provide details for Sophos' review.
Learn what your peers think about Sophos SafeGuard. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
871,469 professionals have used our research since 2012.
MK
Oct 28, 2019
Having a DLP integrated with the encryption engine would be very good.
PW
Feb 10, 2021
It just needs a little bit more on the reporting side. Its reporting can be improved a little bit in terms of being able to know that things are in the right status. I should be able to pull a report to make sure that everything is all right. It could also have cloud integration. At the time I was using it, it wasn't a cloud product.
MA
Mar 14, 2020
The security does not have 100% authentication.
Yovana  Julio - PeerSpot reviewer
Dec 19, 2022
An area for improvement in Sophos SafeGuard is the pricing. Pricing should be better when adding a new account or scaling the product.
it_user968241 - PeerSpot reviewer
Jul 31, 2019
Sophos SafeGuard is a German product. Sophos isn't really active in Europe. The Middle East, Africa, South Africa works with Sophos but their primary users aren't in Europe. They should market and push this solution to the European market.
WaleedKhan - PeerSpot reviewer
Apr 11, 2024
Sometimes, multiple updates and crashes happen in the tool, making it an area where improvements are required.
Miyoba Sichimwi - PeerSpot reviewer
Jun 21, 2023
The lack of need for the patch for an extra password is a shortcoming. It will be a great improvement if the patch requires an extra password so that they can find out how to synchronize your Windows password with the same password for Sophos SafeGuard.