SailPoint Identity Security Cloud Reviews

Name: SailPoint Identity Security Cloud
Brand: SailPoint
Rating: 4.2 (70 reviews)

Vendor: SailPoint

4.2 out of 5

70 reviews
96% willing to recommend

3,088 followers

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What is SailPoint Identity Security Cloud?

Get the SailPoint Identity Security Cloud Buyer's Guide and find out what your peers are saying about SailPoint Identity Security Cloud, Omada Identity, Saviynt and more!

SailPoint Identity Security Cloud is the #1 ranked solution in top User Provisioning Software, #1 ranked solution in top Cloud Infrastructure Entitlement Management (CIEM) solutions, #2 ranked solution in top Identity Management (IM) solutions, #2 ranked solution in top SaaS Management Platforms, and #3 ranked solution in top Identity and Access Management as a Service providers. PeerSpot users give SailPoint Identity Security Cloud an average rating of 8.4 out of 10. SailPoint Identity Security Cloud is most commonly compared to Omada Identity: SailPoint Identity Security Cloud vs Omada Identity. SailPoint Identity Security Cloud is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 18% of all views.

Buyer's Guide

SailPoint Identity Security Cloud

April 2025

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Featured SailPoint Identity Security Cloud reviews

Praveen Jalumuru

Technical Project Manager & Senior Security Architect at Tech Mahindra Limited

The most valuable features include its ability to integrate with AI and machine learning, the automation of reports, and the built-in connectors that enable easy connection with both legacy and cloud-based applications. Its code-less drag-and-drop functionality allows for easier adjustments, and it provides strong support with reduced SLAs compared to SailPoint IQ.

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Quach Van Lam

Security Officer at ACB

The initial setup isn't so difficult. The product can be flexible in the build. You can easily customize the workflows. We can set everything up on the cloud, which makes things very easy. It can easily adapt to the PoC requirement and the set requirements on the app's online version.

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Kaustubh Partha

Technical Support Analyst at CLSA

I raise requests on SailPoint, for example, if there is any server-related access needed. I use it more as an end-user, like raising simple tickets for identity access management SailPoint is more focused on IT security. I find that the approvals that flow through SailPoint are much better than…

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SailPoint Identity Security Cloud mindshare

Product category:

As of May 2025, the mindshare of SailPoint Identity Security Cloud in the User Provisioning Software category stands at 32.4%, up from 29.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

User Provisioning Software

PeerResearch reports based on SailPoint Identity Security Cloud reviews

Type	Title	Date
Category	User Provisioning Software	May 1, 2025	Download
Product	Reviews, tips, and advice from real users	May 1, 2025	Download
Comparison	SailPoint Identity Security Cloud vs One Identity Manager	May 1, 2025	Download
Comparison	SailPoint Identity Security Cloud vs Omada Identity	May 1, 2025	Download
Comparison	SailPoint Identity Security Cloud vs Saviynt	May 1, 2025	Download

Title	Rating	Mindshare	Recommending
Omada Identity	4.1	6.2%	91%	48 interviews Add to research
Saviynt	3.7	16.4%	78%	24 interviews Add to research

Valuable Features

SailPoint Identity Security Cloud offers user-friendly UI, robust access governance, quick deployment, and flexible integration. Its out-of-the-box features include role management, certifications, and provisioning. It supports multiple databases and application servers, enhancing scalability. Users benefit from the automated provisioning, AI-powered approvals, and comprehensive security measures. The vast connectors and customizable workflows make it suitable for large enterprises. Its reporting capabilities and customer support are noteworthy, ensuring efficient identity management and compliance.

"The product feature is quite nice and simple, especially in terms of the UI and implementation."
"SailPoint has an edge in terms of security since administrators have limited access, unlike ServiceNow where you can change everything."
"SailPoint has an edge in terms of security since administrators have limited access, unlike ServiceNow where you can change everything. This adds a significant security advantage."

Room for Improvement

SailPoint Identity Security Cloud requires improvements in cost reduction and technical support. The user interface is not user-friendly, needs more flexibility, and is complex. Reporting and analytics capabilities are limited and customization is often necessary. The connectors should be automated and streamlined. Provisioning can be challenging, often requiring coding, and onboarding processes need enhancement. Configuration can be intricate, and organizational structure support is needed. Out-of-box integrations and cloud management need advancements.

"The workflow and user interface of SailPoint are not as smooth as ServiceNow's. I find raising a ticket to be too complex, which could be improved for better user-friendliness."
"The workflow and user interface of SailPoint are not as smooth as ServiceNow's."
"There are more functionalities in the Cloud that could be explored."

ROI

SailPoint Identity Security Cloud has streamlined access control processes and reduced risks, resulting in cost savings. Automation has minimized manual tasks, allowing administrators to focus on results. It has rapidly improved user onboarding and data clean-up, cutting operational expenses by approximately fifteen percent. Favorable returns are reported with enhanced security and management. Implementations are quicker than traditional systems. Many organizations cite return on investment within 14 to 18 months.

Pricing

SailPoint Identity Security Cloud is considered one of the more expensive solutions in the identity management space, with pricing primarily based on the number of identities. Licensing fees are typically annual, and additional costs arise from necessary add-ons for integration with systems like Active Directory and SAP. Deployment can also be costly due to the specialized expertise required. However, the solution offers flexibility and discounts for long-term commitments. Pricing may not be ideal for smaller businesses.

"As per my knowledge, it runs on a paid partnership model, but I am not sure about it."
"It's difficult to say that the solution saved costs because it is quite expensive."
"The product is expensive. People need to opt for a licensing plan for one year or three years."

Popular Use Cases

Organizations use SailPoint Identity Security Cloud for enterprise application provisioning, identity lifecycle management, and access governance. They automate onboarding and offboarding processes for joiners, movers, and leavers, streamline identity access requests, and ensure compliance through certification and role management. The cloud supports various deployment models, offering robust integration options for applications like Active Directory and Workday. Organizations implement access control, automate reporting, enhance security, and manage user identities efficiently across multiple platforms.

Service and Support

SailPoint Identity Security Cloud's customer service and support is largely characterized as effective, with account managers available for escalation. Technical support is responsive and knowledgeable, though some experience delays. Interaction through forums and expert services is encouraged, offering extensive resources. Challenges with language specific support exist in certain regions. Community forums and webinars are appreciated resources. Technical support is praised for quick responses, though issues with timeliness and general initial guidance persist.

Deployment

Users describe SailPoint Identity Security Cloud's initial setup as generally straightforward, with some comparing it to being simpler than other identity management systems. While documentation aids in the process, complexities may arise based on infrastructure and company needs. Deployment timelines vary, depending on organizational size and complexity, ranging from quick setups to extended projects. Experience and technical expertise play significant roles in overcoming potential challenges during implementation.

Scalability

SailPoint Identity Security Cloud demonstrates strong vertical and horizontal scalability, handling large enterprises with millions of users. Key considerations include adequate server resources and proximity between databases and application servers. Although some users cite Java-related performance issues, advanced scaling is possible with resource allocation. Larger companies utilize its scalability, while smaller organizations may find the cost prohibitive. SailPoint provides materials for optimization, and cloud-based deployment aids in scalability management.

Stability

SailPoint Identity Security Cloud exhibits high reliability, often praised for its robustness and seamless integration. Many have faced no significant issues, though some mention minor bugs or connection problems. Stability is highlighted, especially when deployed correctly, with strong clustering and high availability. The platform is extensively customizable, and improper customization can introduce instability. Consistently rated highly, it meets most requirements efficiently, underscoring its dominance within the industry.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SailPoint Identity Security Cloud Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

14%

Manufacturing Company

10%

Insurance Company

Healthcare Company

Government

Educational Organization

Retailer

University

Energy/Utilities Company

Real Estate/Law Firm

Comms Service Provider

Media Company

Construction Company

Outsourcing Company

Legal Firm

Hospitality Company

Wholesaler/Distributor

Non Profit

Pharma/Biotech Company

Consumer Goods Company

Transportation Company

Performing Arts

Logistics Company

Recreational Facilities/Services Company

Aerospace/Defense Firm

Marketing Services Firm

Compare SailPoint Identity Security Cloud with alternative products

Learn more about SailPoint Identity Security Cloud

SailPoint Identity Security Cloud specializes in identity, access management, and governance, focusing on user lifecycle automation, compliance, certifications, and reporting, handling both on-premise and cloud deployments.

Organizations use SailPoint Identity Security Cloud for seamless onboarding, offboarding, password resets, and provisioning, integrating with Active Directory and Office 365. Its centralized account views and enhanced security controls support identity management, policy evaluation, risk assessment, and role-based access control. Clients benefit from its stability, scalability, and customized access control features, reducing workloads and ensuring effective provisioning.

What are the most important features of SailPoint Identity Security Cloud?

Compliance Capabilities: Extensive features ensuring regulatory adherence.
Out-of-the-Box Connectors: Numerous pre-built integrations for rapid deployment.
User-Friendly Interface: Simplified navigation and user experience.
Identity Data Warehouse: Centralized data storage for streamlined management.
Seamless Integration: Smooth connections with popular applications like Active Directory and Office 365.
Proactive Access Revocation: Preemptive measures to manage access rights.
Stability, Scalability, Flexibility: Robust performance with adaptable customization.
AI-Driven Automation: Machine learning for streamlined approval processes.
Certification & Lifecycle Management: Comprehensive tools for managing user lifecycles and access certification.
Reporting: Detailed reports for insights and compliance monitoring.

What benefits and ROI should users look for in reviews?

Centralized Account Views: Consolidated management and oversight of user accounts.
Enhanced Security Controls: Improved measures for safeguarding sensitive data.
Reduced Workload: Decreased efforts in certification and access management processes.
Effective Provisioning: Seamless and accurate granting and revoking of access rights.
Scalability and Flexibility: Ability to scale with business growth and customize per requirements.

SailPoint Identity Security Cloud is deployed across various industries including finance, healthcare, and retail, offering tailored solutions for compliance, risk management, and efficient identity lifecycle management. Its integration capabilities with industry-specific applications and robust AI-driven features enhance operational efficiency and security in these sectors.

SailPoint Identity Security Cloud was previously known as IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello.