What is most valuable?
Its ability to build, very quickly, very complicated models. In our case, we use for this modeling for the calculation of cost allocation and transfer price and the like. It is very helpful. It's a really powerful tool in modeling creation.
How has it helped my organization?
It has helped us to implement the accounting management system and provide a very comprehensive solution for this. Also, I already mentioned cost allocation system, transfer pricing.
It's also very helpful in visualization of the data from our operation systems. Because we are a bank, data creation is very important for us, so it's another model.
It covers many things, including current exposure, the coverage of loans, etc. In these areas, it's the most comprehensive and most helpful of the tools we're using, based on this platform.
What needs improvement?
I would say it's not negative, but it's an issue because we also use other tools, like SAP BusinessObjects, for a long period of time, which is another product in the business intelligence area.
Improvement in collaboration, between that and publishing of reports and publishing of models. Probably that could be more comprehensive, from my point of view.
For how long have I used the solution?
Four or five years, already.
What do I think about the stability of the solution?
Yes it's stable. Not 100% but, really, compared to other products, it's a stable product. It's controllable. And the maintenance received from local partners is very good, at a very high level.
What do I think about the scalability of the solution?
How are customer service and support?
We have both technical support and support in the development model from the local partner of QlikView. I would rate it at a very high level.
Which solution did I use previously and why did I switch?
Because the majority of BI tools are focusing on processing a significant mass of data, we were looking for a more analytical tool with the possibility to quickly build models, and we found it. On the other hand, QlikView has some constraints due to the architecture, so it may not be applicable for millions and millions and millions of data records because it requires significant expenses for the hardware. But, as an analytical tool, it's very interesting.
How was the initial setup?
It was very easy because we started by using the free version of QlikView. After that, we bought everything, including a server license. So, we had no problems with this.
Which other solutions did I evaluate?
At that time, we already had BusinessObjects as a BI tool in our bank, with SAP Crystal Reports, for example, as a part of BusinessObjects. At that time, in the market, there were no alternatives in this respect, so our choice was very precise because already we used this tool and we decided to buy it.
What other advice do I have?
I would recommend this product. We have a lot of reference meetings because we were the first bank in the country to implement it, this platform. So we're meeting our colleagues who are working not only in the banking industry but from telecom, from the pharmaceutical industry, etc. We recommend it.
It's one of the best products in this segment, for BI, for the automation of analytical activity within the bank or within the company. It doesn't 100% cover everything, but in the area, it works very well.
*Disclosure: My company does not have a business relationship with this vendor other than being a customer.