Editorial calendar functionality for multiple platforms, including social media, email marketing, and web.
Integrated asset management tool, with an editor, that has brand sticker and cropping/editing functionalities.
Instead of operating in silos and not knowing what other teammates are working on, we are able to collaborate and maximize our initiatives
What is most valuable?
How has it helped my organization?
Instead of operating in silos and not knowing what other teammates are working on, we are able to collaborate and maximize our initiatives.
What needs improvement?
Analytics are set up in a confusing way that could be better streamlined for usability; certain functions for social sharing could be enhanced, such as integrating hashtag suggestions and tagging capabilities.
For how long have I used the solution?
Two years.
What do I think about the stability of the solution?
Yes, at times.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
An eight out of 10, and improving.
Which solution did I use previously and why did I switch?
Yes, I previously used Salesforce Marketing Cloud. That company was not providing quality support and service, so we decided to switch software. The editorial calendar function made Percolate the top choice.
How was the initial setup?
Initial setup was straightforward. Later upgrades and integrations were complex at times.
What's my experience with pricing, setup cost, and licensing?
The service can be quite pricey, especially if you choose to section off your licenses by audience.
Which other solutions did I evaluate?
What other advice do I have?
Have your entire team ready for training at once, and be patient with new feature roll-outs.
