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Senior Advisor at a financial services firm with 201-500 employees
Real User
Top 5Leaderboard
Beneficial user interface, high performance, but better audio and video support needed

What is our primary use case?

We would use Knovos eZSuite for hosting documents in a legal dispute for review.

What is most valuable?

Knovos eZSuite has a nice interface and performance well. It has a good processing speed.

What needs improvement?

The solution could improve by having better integration with different platforms. Additionally, the audio and video could have better support.

For how long have I used the solution?

I have been using Knovos eZSuite for approximately one year.

What do I think about the scalability of the solution?

We have two people in my organization using this solution.

How are customer service and support?

We have been in contact with the technical support and it was good.

Which solution did I use previously and why did I switch?

What is our primary use case?

We would use Knovos eZSuite for hosting documents in a legal dispute for review.

What is most valuable?

Knovos eZSuite has a nice interface and performance well. It has a good processing speed.

What needs improvement?

The solution could improve by having better integration with different platforms. Additionally, the audio and video could have better support.

For how long have I used the solution?

I have been using Knovos eZSuite for approximately one year.

What do I think about the scalability of the solution?

We have two people in my organization using this solution.

How are customer service and support?

We have been in contact with the technical support and it was good.

Which solution did I use previously and why did I switch?

We use multiple tools in our organization. We have used Relativity, Reveal Brainspace, and Nuix.

How was the initial setup?

The installation is straightforward.

What about the implementation team?

We used a consultant to assist us with the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

We were using a trial license of the solution.

What other advice do I have?

I would recommend this solution to others.

I rate Knovos eZSuite a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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