N-able N-central Reviews

Customers that we manage do not have IT, but they still want to manage the PCs if they have any issues or any patches. They want to keep the operating system up to the latest version. 

They need support for their employees on the device itself. We use N-central to get access to the device, and we always monitor the device for alerts and any issues. If we get any security threats or something, we have access, and we can intervene and fix those issues for them.

The most valuable features of N-central are its ease of deployment and ease of use. It's easier than other tools. 

Additionally, it is efficient. Compared to other platforms, it performs as planned. From my perspective, it's quite efficient.

Our primary use case for N-able N-central is monitoring. As an administrator, I frequently work with N-able N-central for monitoring, spending approximately fifty percent of my time on it.

N-able N-central is an easy tool to implement with customers. Once we have details on a customer's environment and access, we can quickly integrate them into our N-able N-central environment. This allows us easy access to customer environments for management, including batch management and adding antivirus solutions. 

While we use Veeam for backup, N-able N-central could also serve as a backup solution. We also use ServiceNow for ticket management, though this could be done within N-able N-central. 

ServiceNow is a more mature product for ticketing, so we are working on integrating it with N-able N-central for automatic ticket creation.

N-able N-central is a versatile tool used for monitoring and managing systems, servers, and infrastructure like routers and firewalls. It supports automation, patch management, remote management, asset tracking, and overall system management. Customers primarily rely on it to monitor and manage assets, automate tasks, and maintain system security and stability.

N-able N-central offers a range of robust features. Its asset tracking capability is powerful, enabling you to monitor hardware and software across devices on your network. The remote control function is seamless, providing secure access to servers and routers. It integrates well with ticketing systems and tools like CrowdStrike and N-able EDR, delivering comprehensive network monitoring and security. The automation feature is particularly useful, allowing you to schedule tasks, respond to system triggers, and automate problem resolution, such as managing disk space issues automatically.

We use it for many purposes. Because it also has some backup solutions and some antivirus solutions. The monitoring is well; for managed services providers, we use it. We also use it for our asset management and for our service desk tickets. But our primary use case is for monitoring. 

N-able N-central is quite an intuitive GUI since they have so many years of experience. Their support is also at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter.

N-central is an RMM we use to manage networks for clients.

I like the remote connectivity, reporting suite, and patch management module.

We use it for remote management monitoring, backup, etc. We are using its most up-to-date version.

It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan.

We use N-able N-central for inventory, remote access, and automation for patch managers.

The most valuable feature of N-able N-central is the many options it has.

We are an MSP, and N-able N-central is the main tool we use.

The solution's service is good.