Remote Monitoring and Management (RMM) Users Have Shared Their Experience With Us

Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools. Many features are not needed for our purposes currently. Security and reporting, including business intelligence tools, are adequate, however, there is no specific requirement to add AI-driven IT management tasks at this moment.

There are areas in N-able N-central that could be improved. We always started it from the basic purpose of monitoring hardware, where vendors such as HP and Dell try to sell their own services which monitor and provide a dashboard, which is their logic. They want to make their own recurring revenue on that. We notice that SNMP has had a...