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IBM Storage Protect vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Storage Protect
Ranking in Backup and Recovery
40th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
54th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (42nd), Disaster Recovery (DR) Software (29th), MSP Backup (4th)
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of IBM Storage Protect is 0.4%, up from 0.1% compared to the previous year. The mindshare of MSP360 Backup is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Maik Zutz - PeerSpot reviewer
A stable enterprise solution for backup and restore
New workloads are not good for storage protect like container or virtual machines. IBM acknowledges that users and partners with companies do it better and integrate it into the product. It takes too much time to implement it in old Storage Protect. It have features for big databases and big data environments. Although, the product seems to be old fashioned, but it is stable, robust and works for the most use cases where a lot of data is to be protected. It could be easier to manage client data. You have to use configuration. It is not on modern architecture. They should change it on the client area. You can achieve a better environment using Protect. IBM tapes serves as an air gap, consumes less energy, and provides a resilient, stable environment with fewer infrastructure and environmental costs. Intergrating it can help store large amounts of data more cheaper than on disk.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's backup engine is very powerful. Previously, our client finished backup with HPE product in 48 hours. IBM Storage Protect completes backup in 8 hours."
"The best point about IBM Storage Protect is that it can use IBM tape environments, which we still use and will continue to use in the future."
"Overall, my experience with the solution is very positive, and I rate it a 9 out of 10."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"It has allowed me to implement a cost effective, highly configurable solution."
"The solution is easy to access and handles things efficiently."
"MSP360 Backup's most valuable feature is its backup interface."
"Client-side encryption minimizes worries about data being captured on the back-end."
"Technical support is very good."
"The most valuable feature of MSP360 Backup is its reliability."
 

Cons

"The solution is expensive."
"Some features are outdated as the product does not use the latest technologies. The graphical user interface, known as the operation center, is not very well designed. Additionally, IBM Storage Protect does not work well with virtual environments such as VMware and Hyper-V."
"The product should improve its GUI. It should also support Windows clustering."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The product could be more user-friendly."
"The solution's pricing is very high."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
 

Pricing and Cost Advice

"IBM Storage Protect is not expensive and fits the needs of all business types. The licensing is based on a capacity-based model. You can take a license for one, two, or three terabytes."
"I rate the price of MSP360 Backup a seven out of ten."
"Its pricing needs improvement."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"It provides a good cost savings compared to our previous cloud backup."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
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Top Industries

By visitors reading reviews
Manufacturing Company
24%
Computer Software Company
13%
Government
8%
Financial Services Firm
7%
Computer Software Company
15%
Construction Company
8%
Educational Organization
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Storage Protect?
The best point about IBM Storage Protect is that it can use IBM tape environments, which we still use and will continue to use in the future.
What is your experience regarding pricing and costs for IBM Storage Protect?
IBM Storage Protect is generally an expensive tool. However, with good contracts with IBM or its partners, the cost might not be so high. New customers can expect very high prices.
What needs improvement with IBM Storage Protect?
Some features are outdated as the product does not use the latest technologies. The graphical user interface, known as the operation center, is not very well designed. Additionally, IBM Storage Pro...
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
 

Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Information Not Available
StratX
Find out what your peers are saying about IBM Storage Protect vs. MSP360 Backup and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.