IBM Storage Protect vs MSP360 Backup comparison

IBM and MSP360 are both solutions in the Backup and Recovery category. IBM is ranked #13 with an average rating of 7.0, while MSP360 is ranked #59. IBM holds a 1.8% mindshare in BRS, compared to MSP360’s 0.8% mindshare. Additionally, 87% of IBM users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

IBM Storage Protect

Read 4 IBM Storage Protect reviews

5,105 Views
4,288 Comparison Views

87% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

1,797 Views
1,168 Comparison Views

100% willing to recommend

IBM Storage Protect

MSP360 Backup

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Executive SummaryUpdated on Nov 16, 2025

MSP360 Backup and IBM Storage Protect compete in the data protection market, with IBM Storage Protect having the upper hand due to its comprehensive features despite its higher cost.

Features: MSP360 Backup efficiently integrates with various cloud providers, offers flexible licensing, and supports a wide variety of storage options, making it suitable for SMBs. IBM Storage Protect stands out with advanced data management and recovery options, incremental forever backup, and strong deduplication and compression features, ideal for enterprise-level needs.

Room for Improvement: MSP360 Backup could enhance its enterprise-level features, improve scalability, and expand its data management capabilities. IBM Storage Protect can focus on simplifying its deployment process, lowering costs for small businesses, and enhancing user interface navigation.

Ease of Deployment and Customer Service: MSP360 Backup is noted for its straightforward deployment process and responsive customer support that aids in efficient setup. In contrast, IBM Storage Protect requires more technical expertise for installation but provides extensive documentation and support services suited for large environments.

Pricing and ROI: MSP360 Backup is cost-effective with low setup costs and scalable pricing aligned with usage, appealing to businesses with budget constraints. Although IBM Storage Protect demands a higher initial investment, it offers justified ROI through its extensive capabilities and features, appealing to those who need high-end functionalities.

To learn more, read our detailed IBM Storage Protect vs. MSP360 Backup Report (Updated: December 2025).

Buyer's Guide

IBM Storage Protect vs. MSP360 Backup

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Storage Protect

Ranking in Backup and Recovery

13th

Average Rating

8.0

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

59th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (47th), Disaster Recovery (DR) Software (33rd), MSP Backup (8th)

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of IBM Storage Protect is 1.8%, down from 2.3% compared to the previous year. The mindshare of MSP360 Backup is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
IBM Storage Protect	1.8%
MSP360 Backup	0.8%
Other	97.4%

Backup and Recovery

Featured Reviews

reviewer2787573

Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees

Backup coverage has supported immutable protection and now needs a more modern, intuitive interface

IBM Storage Protect is from a previous generation of backup software. In those days, backup software was complex in setting up and complex to manage. The new software, such as Rubrik, is very easy to use and more relatable to younger engineers because its interface design is more similar to Office 365 and the newer controls and labels that we are accustomed to. The difficulty that we now have with IBM Storage Protect is that for this day and age, compared to other products that are out there, it seems complex. If we look back 15 years ago, all enterprise class backup software was complex, so IBM was not any different. However, many of these older systems, such as Commvault, still have the same complaint that they are very complex because they have tried to keep that same interface and the same way it works. This suits them, but it probably needed a complete overhaul to bring it into the ease of use that we have with modern software. However, that upgrade has not been done. IBM Storage Protect has not been upgraded into a modern platform. It still looks a legacy platform.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have been using it for several years, and it is quite reliable and predictable. We are quite comfortable with this solution. They're coming up with new features as well. It has good scalability, and it provides good integrations with business-critical applications or databases, such as SAP HANA. It works as expected, and we don't see any issues."

"Our customers have come to trust IBM."

"We do not lose data. That is why we are using this product and have a backup in place."

"It covers all the different operating systems. If you need backup, it can pretty much do everything."

"We are able to run it in an enterprise quite easily with one or two resources."

"The ability to use S3 Data Store as a repository."

"With the new features that we have added, it has made a difference as far as faster recovery and speed."

"They have recently added support tickets specifically engineered around performance. This has been very useful for us when we run into issues where customers are looking to try to squeeze a lot more horsepower out of older system."

More IBM Storage Protect pros

"The most valuable feature of MSP360 Backup is its reliability."

"Client-side encryption minimizes worries about data being captured on the back-end."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"It has allowed me to implement a cost effective, highly configurable solution."

"MSP360 Backup's most valuable feature is its backup interface."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

More MSP360 Backup pros

Cons

"It should have the ability to break down the data that's being backed up. It should have better reporting."

"This product should be more user-friendly for newcomers."

"Most customers still struggle with the reporting piece, especially generating reports. I think it needs some improvements in this area."

"In a future release, it would be a benefit to have the ability to add an application as a storage target, as a storage pool. Additionally, they should add more functionality to the administration for the Operation Center."

"They took some of the funding off of it for a while. Therefore, instead of being a market leader, they took their position for granted. Then some competitors developed new bells and whistles that they advertise, and due to that lag a few years ago, there are not the resources to explain the differences."

"I need two separate solutions for virtual and physical systems. I need IBM Spectrum Protect Plus for virtual systems and Spectrum Protect for physical systems and that's a pain. It would be an improvement if they were combined."

"It lacks reporting and an efficient alert mechanism. The GUI could also be improved."

"For Spectrum Protect Plus, I would like to see more enhanced reporting features and integration with Spectrum Protect."

More IBM Storage Protect cons

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The solution's pricing is very high."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The graphics are looking a bit old and should be updated."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

More MSP360 Backup cons

Pricing and Cost Advice

"We are paying for support and maintenance on a monthly basis."

"I rate the pricing a four on a scale of one to ten, where one is not cost-effective, and ten is cost-effective."

"The licensing is varied. If we have small environments (not many TB being managed) it is best to license by PVUs (depending on the number of cores of the machine). If we manage many TBs we look at licensing by capacity which allows us to use all the agents of the product."

"Its licensing is complex, and its price is not really reasonable. It is on the expensive side. IBM, in general, is slightly expensive, but with IBM Spectrum for the virtual environment, they are looking into the aspect of helping customers with the cost and providing a cost-effective solution."

"I don't have an idea about the pricing. They send that over to someone else, but I know that one of the issues they had was the licensing costs. I don't think they were happy with how they were charged."

"Licensing IBM Spectrum Protect can be somewhat confusing for new users due to the options available, such as licensing on a capacity or per server basis."

"Technical support is pretty good. It is doing fine, but you pay for it."

"Licensing can be either complicated or simple depending on what type of licensing you wish to use and what works best for your environment."

More IBM Storage Protect pricing and cost advice

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"I rate the price of MSP360 Backup a seven out of ten."

"Its pricing needs improvement."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

"We have a very good return on investment."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

Manufacturing Company

Educational Organization

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	53
Midsize Enterprise	25
Large Enterprise	95

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What do you like most about IBM Storage Protect?

The best point about IBM Storage Protect is that it can use IBM tape environments, which we still use and will continue to use in the future.

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What is your experience regarding pricing and costs for IBM Storage Protect?

I do not know the current licensing cost for IBM Storage Protect and how we get our support because our licensing model is not quite standard. We do not buy IBM Storage Protect direct from IBM. We ...

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What needs improvement with IBM Storage Protect?

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Comparisons

IBM Spectrum Protect Plus vs IBM Storage Protect

Compared 10% of the time

Dell PowerProtect Data Domain vs IBM Storage Protect

Compared 9% of the time

Veeam Data Platform vs IBM Storage Protect

Compared 7% of the time

HPE StoreOnce vs IBM Storage Protect

Compared 7% of the time

Commvault Cloud vs IBM Storage Protect

Compared 6% of the time

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Veeam Data Platform vs MSP360 Backup

Compared 10% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 9% of the time

NinjaOne vs MSP360 Backup

Compared 5% of the time

BDRShield vs MSP360 Backup

Compared 5% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 4% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

IBM Storage Protect

January 2026

Download IBM Storage Protect product report

Buyer's Guide

MSP360 Backup

January 2026

Download MSP360 Backup product report

Also Known As

IBM Spectrum Discover

Cloudberry Backup

Overview

IBM Storage Protect offers data protection and management to secure critical business information efficiently. It's designed to be a scalable and flexible solution for data backup, recovery, and archive needs in complex IT environments.

IBM Storage Protect delivers comprehensive data protection by integrating backup, recovery, and archiving functionalities. It supports a range of workloads and infrastructures, from on-premises to cloud environments, facilitating efficient data management. Its platform provides seamless scalability to meet evolving business needs, underpinned by reliable security measures. Organizations leverage its capabilities to ensure business continuity and minimize data loss risks, making it vital in a data-driven world.

What are the key features of IBM Storage Protect?

Advanced Data Protection: Offers robust encryption and data integrity for secure backup processes.
Scalability: Grows with your data demands, supporting large data volumes without compromising performance.
Cloud Integration: Seamlessly integrates with cloud platforms, enhancing backup strategies with hybrid options.
Automated Operations: Simplifies management tasks with automation, reducing manual intervention and errors.

What benefits should users expect when evaluating IBM Storage Protect?

Cost Efficiency: Reduces storage costs by optimizing backup processes and data retention strategies.
Data Safety: Ensures data accessibility and integrity during recovery efforts, building trust in data protection strategies.
Operational Efficiency: Boosts productivity through streamlined and automated backup management workflows.
Compliance Readiness: Helps maintain compliance with data protection regulations by providing thorough reporting and audit trails.

Industries like finance and healthcare implement IBM Storage Protect to safeguard sensitive information against threats. In financial services, it's crucial for maintaining client data confidentiality, while healthcare institutions use it to protect patient records, ensuring both accessibility and compliance with regulations.

IBM

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

CEMEX

StratX

Buyer's Guide

IBM Storage Protect vs. MSP360 Backup

December 2025

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