MSP360 Backup vs Nasuni comparison

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MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Nasuni and MSP360 Backup compete in the cloud storage and backup solutions category. Nasuni appears more comprehensive with features catering to enterprises needing robust data resilience, while MSP360 offers simplicity, appealing to small businesses with basic backup needs.

Features: Nasuni offers global file locking, scalable cloud storage for unused data, and continuous file versioning for easy recovery. Its platform supports auditing and disaster recovery with minimal downtime. MSP360 Backup provides basic backup and restore functions, connectivity to multiple cloud solutions, and incremental backup capabilities.

Room for Improvement: Nasuni could improve replication speed, monitoring tools, integration with platforms like Azure Active Directory, and enhance its documentation. MSP360 Backup needs a more user-friendly interface, deduplication, and better reporting capabilities.

Ease of Deployment and Customer Service: Nasuni is versatile with deployment across public, private, and hybrid clouds, offering robust support but can improve response time and after-hours assistance. MSP360 supports various cloud deployments, known for easy installation and reliable technical support.

Pricing and ROI: Nasuni's pricing is complex, involving licensing and cloud storage, suiting larger businesses with significant data needs. It offers significant ROI with backup cost savings and reduced labor. MSP360 is cost-effective and flexible for smaller businesses, focusing on essential backup functions with competitive pricing.

To learn more, read our detailed MSP360 Backup vs. Nasuni Report (Updated: April 2025).

MSP360 Backup vs. Nasuni

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Cloud Backup

44th

Ranking in Disaster Recovery (DR) Software

27th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (56th), MSP Backup (3rd)

Nasuni

Ranking in Cloud Backup

13th

Ranking in Disaster Recovery (DR) Software

9th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

File System Software (1st), NAS (7th), Cloud Migration (4th), Cloud Storage (3rd), Cloud Storage Gateways (1st)

Mindshare comparison

As of May 2025, in the Cloud Backup category, the mindshare of MSP360 Backup is 0.7%, down from 1.0% compared to the previous year. The mindshare of Nasuni is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Richard McGregor

Global Server & Storage Manager at Conde Nast Publications

Removes a lot of infrastructure, allows us to restore files instantly, and is simple to work with

I particularly like the restore process. Our financial teams make changes to spreadsheets and other files, and we've got teams using Photoshop files. They make mistakes and need to recover files, and we can do that instantly. We also have users who manage to delete folders, and we can bring them back instantly within a few seconds. Knowing that it's all protected from ransomware is also a very big advantage at the moment with the number of ransomware attacks that you see out there. Nasuni is being very protective of that, which is quite good to hear. There were times when we had to replace the filers we've had issues with, and because we know all our data is protected in AWS, we could just turn them off and spin them up. As quickly as in an hour or so, we were back working with zero downtime. That area of functionality is really good. In terms of ease of management, it's the easiest one you can use. It's very simple. It's very easy to set up, very easy to configure, and very easy to manage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"General ease of use and performance of the Windows version is the most valuable feature."

"MSP360 Backup's most valuable feature is its backup interface."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The most valuable feature of MSP360 Backup is its reliability."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The solution is simple to use and easy to configure."

More MSP360 Backup pros

"Nasuni has the capability of taking a snapshot every five minutes. If a user has accidentally deleted their data, we can recover it from the snapshot and provide the latest data to the user. It's a really great feature, one that is not provided by other vendors."

"The features I find most valuable in Nasuni are the unlimited snapshots, antivirus capabilities, auditing, and ransomware protection."

"The most valuable feature is disaster recovery. We can fully recover a site in two hours."

"The most valuable feature is the simplicity of the backup and restore functions."

"I would recommend Nasuni because it's a proven product that has delivered results for us even in the worst-case scenario. If you're still using a traditional cloud solution like native Azure products, you are still susceptible to human error. Also, you would need to architect your backup and DR solutions, then integrate, maintain, and administer them."

"Continuous File Versioning is one of the best features because it helps you to restore at any point in time. That means you don't have to worry about a ransomware attack. Even if that attack happens, you can restore all the data to five minutes ago and save everything."

"I can see who is logging in on files from all over the globe. For example, if a file is locked, maybe a user in Shanghai has locked files or something, I can see that from the Management Console, then unlock the file."

"The nice thing about Nasuni storage is that it is immutable. This means the data is only written once. So, you never modify the files. When you write a file out to the storage, it doesn't modify it when you change it. The technology knows how to figure out what the difference is between the original file write and what the changes are. Therefore, it only saves the changes."

More Nasuni pros

Cons

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The restore time could improve. When we had an issue the restore time was lengthy."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The product could be more user-friendly."

More MSP360 Backup cons

"Its interface design or the graphic user interface design can be slightly tweaked in some areas. Some built-in setup wizards would be very beneficial. Rather than having to go in and configure it by hand, there should be more setup wizards for onboarding new data shares and getting it set up the way you want. I don't know if these are on their roadmap, but I sat down and talked to them about some of the work concerns, some of the things that we liked, and some of the things that we didn't like. They are probably working on that."

"The speed at which new files are created is something that could be improved. For example, if you create a new file in another country, I won't see it for between 10 and 15 minutes."

"As administrators, we are used to having control equal to managing an on-prem device. In terms of log analysis and other things we want to do, Nasuni has some limitations limitation on what you do on the Nasuni. Nasuni could add some features to the GUI that make administration a little easier. It's tough when I have to move from one filter to another because there is no way to search it. We have to scroll up and down to find the name of it."

"Room for improvement would be the speed of replication of new files. I would also like to see cloud mirroring."

"I would like to see Nasuni provide the ability to mirror a Nasuni appliance from one site to another. They could maybe have a standby appliance that is mirrored in a different location for disaster recovery purposes. We can recover if data and a Filer are lost because of a possible ransomware event, but even that takes time to recover. If we had the ability to have a mirrored appliance, we could flip over to that mirrored device and resume instantly rather than repopulate the local appliance with data from the snapshot history in the cloud. This is another feature that we would really like to see, if possible."

"The performance monitoring could be improved."

"The speed at which new files are created is something that could be improved. For example, if you create a new file in another country, I won't see it for between 10 and 15 minutes."

"I would like to see them improve their tools in regards to accessing data using smartphones, tablets, and iPads. I think the Nasuni app could be improved to make access to the data cleaner and more efficient."

More Nasuni cons

Pricing and Cost Advice

"I rate the price of MSP360 Backup a seven out of ten."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"The solution is expensive."

"We have a very good return on investment."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Pricing is reasonable although can be quite a large upfront cost."

"It provides a good cost savings compared to our previous cloud backup."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

"There are cheaper forms of storage, but Nasuni is fairly priced for the functionality it offers. I can get basic file shares provisioned in Azure and pay for the storage and the CPU. The overall cost would be much less than Nasuni, but I would need to build the management console and encryption process, so it would cost a lot to develop that kind of functionality."

"Its pricing can get a tad expensive. When we first took Nasuni out, we were just paying for the service. We got storage at a reduced rate. It has now changed, and they're now more of an all-in-one type of thing. It can be quite expensive, but it works out. Apart from that, licensing-wise, it's very simple."

"There are annual costs that we pay for maintaining all of the snapshot history in the cloud. That is the primary cost that we pay. We occasionally buy newer Nasuni appliances or deploy them to new offices when the need occurs. That capital equipment expenses is less than the cost of buying new file storage systems. For the most part, you are trading a CapEx cost of storage equipment for an OpEx cost for management of all the snapshot data in the cloud."

"The cost is based on the capacity, which is approximately $100 USD per terabyte."

"It's cheaper than a lot of alternatives but it's not cheap."

"Our agreement is set up such that we pay annually per terabyte, and we buy a chunk of it at a time. Then if we run out of space, we go back to them and buy another chunk."

"The pricing is fair. It's an enterprise-level solution so it's not inexpensive... The cost is pretty stable year over year."

"Nasuni pricing is average; it's not too high or too low."

More Nasuni pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

Construction Company

Manufacturing Company

Computer Software Company

17%

Manufacturing Company

10%

Financial Services Firm

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

Does Nasuni have a good pricing model?

Based on the experience of my organization, Nasuni is definitely worth the money, since it gives you an all-in-one solution where you'd usually need several programs. About the cost, there isn't a ...

Is it easy to restore files with Nasuni?

As someone who has used this feature of Nasuni I can tell you - yes, it's good for file recovery and you'll definitely benefit from very quick times. I can't tell you if it's the best one because I...

What features and services does Nasuni offer?

Hi, if you pick Nasuni, you'll be benefiting from many services for a good price. Well, it's a personalized price you get after an agreement with the company but in my organization's case, it is a ...

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Product Reports

MSP360 Backup

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Also Known As

Cloudberry Backup

No data available

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Nasuni is a file data services enterprise focused on assisting firms with their digital transformation, global expansion, and information awareness. The Nasuni File Data Platform is a suite of cloud-based services designed to enhance user productivity, ensure business continuity, provide data intelligence, offer cloud options, and simplify global infrastructure. This platform and its auxiliary services are projected to replace conventional file infrastructure such as network attached storage (NAS), backup, and Disaster Recovery (DR), with an expandable cloud-scale solution. By storing file data in scalable cloud object storage from multiple providers, Nasuni positions itself as a cloud-native alternative for traditional NAS and file server infrastructure. Based in Boston, Massachusetts, USA, Nasuni serves sectors like manufacturing, construction, technology, oil and gas, financial services, and public sector worldwide, offering its services in more than 70 countries.

Reviews from Real Users

James J., IT Manager at a marketing services firm, says Nasuni’s management dashboard is helpful because he's able to view all of the different filers at once rather than check each one of them individually. He values the software’s security, reliability, good performance, helpful alerting, and responsive support.

According to a Server Engineering Services Lead at a mining and metals company, Nasuni offers good OR and DR capabilities, performs well, offers data security, and continuous file versioning helps recover from hardware failures.

The Managing Director of IT at a construction company appreciates Nasuni because it eliminates a lot of work that was previously done when managing backing up and restoring data files.

Sample Customers

StratX

American Standard, CBRE, Cushman & Wakefield, E*TRADE, Ithaca Energy, McLaren Construction, Morton Salt, Movado, Urban Outfitters, Western Digital

MSP360 Backup vs. Nasuni