We performed a comparison between MSP360 Backup and Nasuni based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"General ease of use and performance of the Windows version is the most valuable feature."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The most valuable feature of MSP360 Backup is its reliability."
"MSP360 Backup's most valuable feature is its backup interface."
"The initial setup is very easy. It's not overly complex."
"It has allowed me to implement a cost effective, highly configurable solution."
"The solution is simple to use and easy to configure."
"I can see who is logging in on files from all over the globe. For example, if a file is locked, maybe a user in Shanghai has locked files or something, I can see that from the Management Console, then unlock the file."
"The Nasuni management dashboard is helpful because, on the administration side, I'm able to view all of the different filers that we have in the UK, rather than check each one of them individually."
"My clients are happy with Nasuni because the transmission is seamless, and it consolidates all the existing file servers into one location. Also, Nasuni has no boundaries. It's infinitely expandable. They don't have to rely on the service provider for backup and restoration. It's self-serve."
"Nasuni has the capability of taking a snapshot every five minutes. If a user has accidentally deleted their data, we can recover it from the snapshot and provide the latest data to the user. It's a really great feature, one that is not provided by other vendors."
"The feature I have found to be most valuable is the revision control of the files. If somebody deletes or accidentally makes a wrong change to files, we can go back to the revision history and restore the previous versions. That is a very good feature that we rely on."
"The biggest and most impressive thing for us is the operational recovery (OR) and disaster recovery (DR) capabilities that Nasuni has. If a filer goes down, or an ESX server goes down, then we can quickly recover."
"Nasuni gives us a single platform with a 360-degree view of our file data, which is very important to us. We have everything that we need to look at in a single pane of glass."
"The most important feature is that things are backed up automatically in AWS. We have a lot of remote sites where there is a tiny server onsite and, in a lot of cases, we really don't have to back them up because the data is automatically copied to AWS. The cloud replication is the most useful functionality for us."
"The graphics are looking a bit old and should be updated."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The solution's pricing is very high."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"We would like to have a user desktop agent to help improve the end-user experience."
"Its interface design or the graphic user interface design can be slightly tweaked in some areas. Some built-in setup wizards would be very beneficial. Rather than having to go in and configure it by hand, there should be more setup wizards for onboarding new data shares and getting it set up the way you want. I don't know if these are on their roadmap, but I sat down and talked to them about some of the work concerns, some of the things that we liked, and some of the things that we didn't like. They are probably working on that."
"The Nasuni file storage platform doesn't work well when there are a high number of small files. This is the case when a directory structure contains more than 10,000 or 20,000 small files, e.g., 5 KB, 10 KB, or 15 KB. When the user is accessing these files from another geographical location, they might face a slow response or timeouts when connecting to the shares, and then to the files. This is because the file size is small. There is a scope of improvement with this solution when it comes to accessing a large number of small files."
"There is some room for improvement when it comes to monitoring. We are not using Nasuni monitoring. We are using our own monitoring through Xenos. Nasuni can provide better monitoring capabilities for us to monitor all the filers and NMC so that we don't have to use a third-party tool."
"I would like to see them improve their tools in regards to accessing data using smartphones, tablets, and iPads. I think the Nasuni app could be improved to make access to the data cleaner and more efficient."
"I would like to see Nasuni provide the ability to mirror a Nasuni appliance from one site to another. They could maybe have a standby appliance that is mirrored in a different location for disaster recovery purposes. We can recover if data and a Filer are lost because of a possible ransomware event, but even that takes time to recover. If we had the ability to have a mirrored appliance, we could flip over to that mirrored device and resume instantly rather than repopulate the local appliance with data from the snapshot history in the cloud. This is another feature that we would really like to see, if possible."
"The only issue we face with Nasuni is from the performance perspective. Sometimes, when we deploy a Nasuni device, it doesn't meet our requirements. It's a capacity-planning issue."
"The performance of the filesystem could be improved."
MSP360 Backup is ranked 25th in Cloud Backup with 15 reviews while Nasuni is ranked 9th in Cloud Backup with 35 reviews. MSP360 Backup is rated 8.0, while Nasuni is rated 8.8. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of Nasuni writes "We have less downtime and fewer trouble tickets from users who cannot access their shared files". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup, whereas Nasuni is most compared with WekaFS, Panzura, Azure NetApp Files, PeerGFS and Dell PowerScale (Isilon). See our MSP360 Backup vs. Nasuni report.
See our list of best Cloud Backup vendors and best Disaster Recovery (DR) Software vendors.
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