MSP360 Backup vs Nasuni comparison

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MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Nasuni and MSP360 Backup compete in the cloud storage and backup solutions category. Nasuni appears more comprehensive with features catering to enterprises needing robust data resilience, while MSP360 offers simplicity, appealing to small businesses with basic backup needs.

Features: Nasuni offers global file locking, scalable cloud storage for unused data, and continuous file versioning for easy recovery. Its platform supports auditing and disaster recovery with minimal downtime. MSP360 Backup provides basic backup and restore functions, connectivity to multiple cloud solutions, and incremental backup capabilities.

Room for Improvement: Nasuni could improve replication speed, monitoring tools, integration with platforms like Azure Active Directory, and enhance its documentation. MSP360 Backup needs a more user-friendly interface, deduplication, and better reporting capabilities.

Ease of Deployment and Customer Service: Nasuni is versatile with deployment across public, private, and hybrid clouds, offering robust support but can improve response time and after-hours assistance. MSP360 supports various cloud deployments, known for easy installation and reliable technical support.

Pricing and ROI: Nasuni's pricing is complex, involving licensing and cloud storage, suiting larger businesses with significant data needs. It offers significant ROI with backup cost savings and reduced labor. MSP360 is cost-effective and flexible for smaller businesses, focusing on essential backup functions with competitive pricing.

To learn more, read our detailed MSP360 Backup vs. Nasuni Report (Updated: July 2025).

MSP360 Backup vs. Nasuni

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Cloud Backup

42nd

Ranking in Disaster Recovery (DR) Software

29th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (53rd), MSP Backup (5th)

Nasuni

Ranking in Cloud Backup

15th

Ranking in Disaster Recovery (DR) Software

10th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

File System Software (1st), NAS (6th), Cloud Migration (3rd), Cloud Storage (4th), Cloud Storage Gateways (3rd)

Mindshare comparison

As of July 2025, in the Cloud Backup category, the mindshare of MSP360 Backup is 0.9%, down from 1.0% compared to the previous year. The mindshare of Nasuni is 1.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Barry Sunanan

Senior Architect - Data and Solutions at Wipro Limited

It helped us save 40 to 45 percent on some types of data

It can provide a 360-degree view of your data, depending on how you implement it and whether you're storing your data in Nasuni. However, if you're working with multiple cloud providers, I don't think it's mature enough to provide a 360-degree view of what's in AWS, Azure, and Google Cloud. I think it can do it, but it's still a lot of scope and range fitting. Given that Nasuni storage is actually cheaper in some areas, it made sense for us to move a lot of our data away from Microsoft. Nasuni gave us more of a 360 view of that particular data type. Other data types are a little different because the company went in a direction where they wanted to store some stuff in an AWS S3 bucket rather than a file storage system. An S3 bucket has its advantages, but if you were to store more of your data in Nasuni, you would get a wider 360-degree view of it rather than on several cloud providers. I have data in AWS, Google, and Azure, and I would like to see a wider view of all the data stored across these three top providers. Currently, I use it for AWS and Azure, but I couldn't use both of them at the same time. I think Nasuni could have better visibility across these different areas. I had to take my data out and then do some analysis to get the costs. It would be helpful to have more built-in analytics tools to compare the storage costs between the various cloud providers. I would also like some graphing capabilities. We had a tool called Grafana that we used for graphing. I think some more visual analytics like that would be nice.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"General ease of use and performance of the Windows version is the most valuable feature."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"Technical support is very good."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The most valuable feature of MSP360 Backup is its reliability."

More MSP360 Backup pros

"We have less downtime and fewer trouble tickets from users who cannot access their shared files. Nasuni has reduced the friction and noise associated with file management because the devices are more reliable."

"Its dependability and auditing capabilities are very important to us to be able to maintain a chain of custody of the information."

"The nice thing about Nasuni storage is that it is immutable. This means the data is only written once. So, you never modify the files. When you write a file out to the storage, it doesn't modify it when you change it. The technology knows how to figure out what the difference is between the original file write and what the changes are. Therefore, it only saves the changes."

"The disaster recovery capabilities are very easy because their virtual appliances are just like OVFs or images. You put in a code and it collects all the configuration from the cloud and then builds up the cache. But that doesn't preclude the device from easily being restored or recovered at short notice."

"Continuous File Versioning is one of the best features because it helps you to restore at any point in time. That means you don't have to worry about a ransomware attack. Even if that attack happens, you can restore all the data to five minutes ago and save everything."

"Nasuni is tremendously easy to manage. It eliminates many of the administrative challenges associated with physical hardware storage, and you don't need to worry about any hardware failure or products reaching the end of their lives."

"Snapshot backup is most valuable. It's quick and easy to use. It's controlled only by an administrator, which is very good. It takes 10 seconds to back up a spreadsheet of three or four megabytes."

"The biggest and most impressive thing for us is the operational recovery (OR) and disaster recovery (DR) capabilities that Nasuni has. If a filer goes down, or an ESX server goes down, then we can quickly recover."

More Nasuni pros

Cons

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The graphics are looking a bit old and should be updated."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The solution's pricing is very high."

"The product could be more user-friendly."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

More MSP360 Backup cons

"The customer portal could be improved, but it has been a while since I've used it. They might already have improved it."

"As administrators, we are used to having control equal to managing an on-prem device. In terms of log analysis and other things we want to do, Nasuni has some limitations limitation on what you do on the Nasuni. Nasuni could add some features to the GUI that make administration a little easier. It's tough when I have to move from one filter to another because there is no way to search it. We have to scroll up and down to find the name of it."

"Its interface design or the graphic user interface design can be slightly tweaked in some areas. Some built-in setup wizards would be very beneficial. Rather than having to go in and configure it by hand, there should be more setup wizards for onboarding new data shares and getting it set up the way you want. I don't know if these are on their roadmap, but I sat down and talked to them about some of the work concerns, some of the things that we liked, and some of the things that we didn't like. They are probably working on that."

"We forecasted that the data at my client's organization would grow by about ten percent annually, but we are migrating more data because we are bringing in some servers that had not previously been within the scope of our license. We expected it would take us two years to reach a specific amount of data, but we hit that mark in one year. The licensing cost skyrocketed, so we need to renegotiate. It puts us in a bind because we are reliant on Nasuni for our service strategy. We can't deny our customers, but we also struggle to pay for that."

"I suggest Nasuni improve their syslog forwarders to support TCP protocol, as it's more secure than UDP, which is plain text and not protected at all."

"There are some issues with multiple users accessing the same file simultaneously. There would be times when the global file would lock when several people tried to access it, so that could be optimized more."

"I would like to see improvement in the training Nasuni provides. Compared to some of the other vendors out there, like Microsoft, where you can find how-to videos, Nasuni only has a lot of PDF documents that you have to go hunting for. It's workable, it certainly isn't a problem, but video walkthroughs would always be helpful."

"The user-friendliness of its access needs improvement. When I log into the console, I see all the files that we handle globally. There are hundreds of Nasuni files that I can see on the console, but no way that I can filter them down. While this is a small thing, I need to scroll down and select the ones that I want. "Control F" doesn't work nor is there a dropdown menu that I can click on and select the ones that I want."

More Nasuni cons

Pricing and Cost Advice

"We have a very good return on investment."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"I rate the price of MSP360 Backup a seven out of ten."

"Its pricing needs improvement."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Pricing is reasonable although can be quite a large upfront cost."

"It provides a good cost savings compared to our previous cloud backup."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

"They could lower the cost, but it saves so much money when you go into it (by losing all the backup)."

"With this solution, the license renewal is pretty swift. With the virtual appliance, you just need to take care of the OS versions and patches. In a way, we don't have to struggle much with renewals because the only thing that we need to take care of are the licenses. We renew it every three years. This aspect goes with infrastructural costs because it doesn't cost us too much to maintain the solution."

"Nasuni pricing is average; it's not too high or too low."

"The cost is based on the capacity, which is approximately $100 USD per terabyte."

"Its pricing can get a tad expensive. When we first took Nasuni out, we were just paying for the service. We got storage at a reduced rate. It has now changed, and they're now more of an all-in-one type of thing. It can be quite expensive, but it works out. Apart from that, licensing-wise, it's very simple."

"It has a license fee as well as hardware costs, which we would incur if we want to use Nasuni Cloud Storage Gateway for upgrades."

"There are annual costs that we pay for maintaining all of the snapshot history in the cloud. That is the primary cost that we pay. We occasionally buy newer Nasuni appliances or deploy them to new offices when the need occurs. That capital equipment expenses is less than the cost of buying new file storage systems. For the most part, you are trading a CapEx cost of storage equipment for an OpEx cost for management of all the snapshot data in the cloud."

"It is around $850 per terabyte per year. Any additional costs that you would incur are for the local caching devices that you'll need to access Nasuni. You kind of provide your own virtual machines or compute to access the data. You also pay for the object storage. So, there are three parts to it. There is the Nasuni license per terabyte. You would also pay for the actual object storage in the cloud, and then you would pay for virtual machines to access the storage."

More Nasuni pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Educational Organization

Construction Company

Insurance Company

Computer Software Company

15%

Manufacturing Company

10%

Financial Services Firm

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

Does Nasuni have a good pricing model?

Based on the experience of my organization, Nasuni is definitely worth the money, since it gives you an all-in-one solution where you'd usually need several programs. About the cost, there isn't a ...

Is it easy to restore files with Nasuni?

As someone who has used this feature of Nasuni I can tell you - yes, it's good for file recovery and you'll definitely benefit from very quick times. I can't tell you if it's the best one because I...

What features and services does Nasuni offer?

Hi, if you pick Nasuni, you'll be benefiting from many services for a good price. Well, it's a personalized price you get after an agreement with the company but in my organization's case, it is a ...

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Product Reports

MSP360 Backup

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Also Known As

Cloudberry Backup

No data available

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Nasuni is a file data services enterprise focused on assisting firms with their digital transformation, global expansion, and information awareness. The Nasuni File Data Platform is a suite of cloud-based services designed to enhance user productivity, ensure business continuity, provide data intelligence, offer cloud options, and simplify global infrastructure. This platform and its auxiliary services are projected to replace conventional file infrastructure such as network attached storage (NAS), backup, and Disaster Recovery (DR), with an expandable cloud-scale solution. By storing file data in scalable cloud object storage from multiple providers, Nasuni positions itself as a cloud-native alternative for traditional NAS and file server infrastructure. Based in Boston, Massachusetts, USA, Nasuni serves sectors like manufacturing, construction, technology, oil and gas, financial services, and public sector worldwide, offering its services in more than 70 countries.

Reviews from Real Users

James J., IT Manager at a marketing services firm, says Nasuni’s management dashboard is helpful because he's able to view all of the different filers at once rather than check each one of them individually. He values the software’s security, reliability, good performance, helpful alerting, and responsive support.

According to a Server Engineering Services Lead at a mining and metals company, Nasuni offers good OR and DR capabilities, performs well, offers data security, and continuous file versioning helps recover from hardware failures.

The Managing Director of IT at a construction company appreciates Nasuni because it eliminates a lot of work that was previously done when managing backing up and restoring data files.

Sample Customers

StratX

American Standard, CBRE, Cushman & Wakefield, E*TRADE, Ithaca Energy, McLaren Construction, Morton Salt, Movado, Urban Outfitters, Western Digital

MSP360 Backup vs. Nasuni