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MSP360 Backup vs NetApp Cloud Volumes ONTAP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Cloud Backup
45th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Disaster Recovery (DR) Software (33rd), MSP Backup (6th)
NetApp Cloud Volumes ONTAP
Ranking in Cloud Backup
31st
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
Cloud Migration (2nd), Cloud Storage (5th), Public Cloud Storage Services (12th), Cloud Software Defined Storage (2nd)
 

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.4%, up from 0.7% compared to the previous year. The mindshare of NetApp Cloud Volumes ONTAP is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
NetApp Cloud Volumes ONTAP1.0%
MSP360 Backup1.4%
Other97.6%
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Punit Waghela - PeerSpot reviewer
Technical Specialist at Softcell Technologies Limited
Offers advanced features with notable emphasis on innovation
The best features of NetApp Cloud Volumes ONTAP include deduplication, compaction, and autonomous ransomware technology that native cloud storage solutions in AWS, Azure, or Google Cloud do not support. Moreover, NetApp Cloud Volumes ONTAP allows the use of multiple protocols including NFS, CIFS, and iSCSI, whereas native options may only support NFS and iSCSI. Customers already using on-premises NetApp storage such as FAS, AFF, or ASA can experience the same functionality on the cloud with NetApp Cloud Volumes ONTAP, which adds significant value. For data protection, customers can take advantage of the Snapshot technology available with NetApp Cloud Volumes ONTAP. This technology facilitates data recovery by allowing snapshots to be stored either on the same storage or on a disaster recovery (DR) storage. NetApp Cloud Volumes ONTAP helps us to take snapshots and store them on the same storage, with options for migration or replication of those snapshots to different storage, including on-premises DR storage or other cloud storage, providing excellent disaster recovery capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is very easy. It's not overly complex."
"It has allowed me to implement a cost effective, highly configurable solution."
"Provides connectivity to a lot of different cloud storage solutions."
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"General ease of use and performance of the Windows version is the most valuable feature."
"I would recommend the solution; it's a very trustworthy solution."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Snapshot copies and thin clones have made our recovery time a lot faster."
"The FlexClones make all the management easier for us."
"ONTAP has been very stable for us, specifically in the cloud environment. It allows us to have high availability as well as standalone systems if that's what we want within our specific workloads. Also, on-premise has been a very stable environment. We have very few outages and when we do, we work with support to get systems back online in a timely manner."
"CVO gives us the ability to access data as quickly as possible, which is critical because of the mission set we handle. Some things cannot wait. For example, we tried having the data in the cloud itself, but it took too long for us to retrieve it from cold or deep storage. If we have it ONTAP or on-prem, it's so much easier to pull it within minutes."
"The most valuable feature is its exceptional performance and storage efficiency."
"Its features help us to have a backup of our volumes using the native technology of NetApp ONTAP. That way, we don't have to invest in other solutions for our backup requirement. Also, it helps us to replicate the data to another geographic location so that helps us to save on the costs of backup products."
"By implementing Cloud Volumes ONTAP in the Azure portal, we eliminated the cost of additional hardware and everything you have to maintain on-prem in a physical environment and put it up to the cloud."
"We are definitely in the process of reducing our footprint on our secondary data center and all those snapshots technically reduce tape backup. That's from the protection perspective, but as far as files, it's much easier to use and manage and it's faster, too."
 

Cons

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The graphics are looking a bit old and should be updated."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"One difficulty is that it has no SAP HANA certification. The asset performance restrictions create challenges with the infrastructure underneath: The disks and stuff like that often have lower latencies than SAP HANA itself has to have."
"I'm very happy with the solution, the only thing that needs improvement is the web services API. It could be a little bit more straightforward. That's my only issue with it. It can get pretty complex."
"The DR has room for improvement. For example, we now have NetApp in Western Europe and we would like to back up the information to another region. It's impossible. We need to bring up an additional NetApp in that other region and create a Cloud Manager automation to copy the data... I would prefer it to be a more integrated solution like it was in the NetApp solution about a year ago. I would like to see something like AltaVault but in the cloud."
"We would like to have support for high availability in multi-regions."
"In the next release, I would like to see more options on the dashboard."
"In terms of improvement, I would like to see the Azure NetApp Files have the capability of doing SnapMirrors."
"I would like to see something from NetApp about backups. I know that NetApp offers some backup for Office 365, but I would like to see something from NetApp for more backup solutions."
"When it comes to support provided by NetApp, they have room for improvement. Every time we go through their support, we end up answering the same routine questions."
 

Pricing and Cost Advice

"I rate the price of MSP360 Backup a seven out of ten."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Its pricing needs improvement."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"It provides a good cost savings compared to our previous cloud backup."
"It is not a cheap solution because we need to pay for the license and pay for Azure resources as well."
"Cost is a big factor, because a lot of companies can't afford enterprise grade equipment all the time. They skimp where they can. I would recommend that they improve the cost."
"Some flexibility around the licensing model would help. The product is licensed based on capacity. Basically, the largest capacity license that you can buy is 368 terabytes. At this point, NetApp is addressing some people's concerns around this."
"They allow a special price if you are working closely with them. Since we have a lot of NetApp systems, we got some kind of discount. That's something they do for other customers, not just for us. The price was fair. In addition to the licensing fees, you're paying Amazon for your usage..."
"Overall, the pricing of NetApp is aggressive and the pricing becomes more aggressive as the amount of data increases. The cost for a given volume of data that you are storing becomes lower. The greater the volume of data, the cheaper the license."
"If a customer is only using, say, less than 10 terabytes, I don't think CVO would be a good option. A customer using at least 100 or 200 terabytes should get a reasonable price from NetApp."
"The AWS consumer-based pricing model makes it easy for developers to use their credit cards to spin up virtual servers immediately."
"We purchased the product directly from NetApp."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
8%
Manufacturing Company
7%
Manufacturing Company
14%
Financial Services Firm
10%
Construction Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise11
Large Enterprise53
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for NetApp Cloud Volumes ONTAP?
NetApp Cloud Volumes ONTAP is actually quite reasonable in price compared to other native cloud storage options. For example, a customer using 100 TB of AWS storage would not benefit from deduplica...
What needs improvement with NetApp Cloud Volumes ONTAP?
It would be nice to see technology supporting the Elastic Fabric Adapter on Amazon AWS, therefore getting RDMA technology for more low-latency connections.
What is your primary use case for NetApp Cloud Volumes ONTAP?
I use NetApp Cloud Volumes ONTAP mostly in customer companies.
 

Also Known As

Cloudberry Backup
ONTAP Cloud, CVO, NetApp CVO
 

Overview

 

Sample Customers

StratX
1. Accenture 2. Acer 3. Adidas 4. Aetna 5. AIG 6. Apple 7. Bank of America 8. Barclays 9. Bayer 10. Berkshire Hathaway 11. BNP Paribas 12. Cisco 13. Coca-Cola 14. Comcast 15.ConocoPhillips 16. CVS Health 17. Dell 18. Deutsche Bank 19. eBay 20. Eli Lilly 21. FedEx 22. Ford 23. Freescale Semiconductor 24. General Electric 25. Google 26. Honeywell 27. IBM 28. Intel 29. Intuit 30. JPMorgan Chase 31. Kellogg's 32. KeyCorp 33. Liberty Mutual 34. L'Oréal 35. Mastercard
Find out what your peers are saying about MSP360 Backup vs. NetApp Cloud Volumes ONTAP and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.