MSP360 Backup vs NetApp Cloud Volumes ONTAP comparison

MSP360 and NetApp are both solutions in the Cloud Backup category. MSP360 is ranked #46, while NetApp is ranked #13 with an average rating of 9.1. MSP360 holds a 0.9% mindshare in CB, compared to NetApp’s 0.7% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 95% of NetApp users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

1,420 Views
824 Comparison Views

100% willing to recommend

NetApp Cloud Volumes ONTAP

Read 63 NetApp Cloud Volumes ONTAP reviews

4,403 Views
616 Comparison Views

95% willing to recommend

MSP360 Backup

NetApp Cloud Volumes ONTAP

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

MSP360 Backup and NetApp Cloud Volumes ONTAP compete in data protection. MSP360 is more cost-effective, but NetApp offers superior advanced features, justifying its higher cost.

Features: MSP360 Backup is compatible with multiple cloud storage options, supports cross-platform use, and has strong data security. NetApp Cloud Volumes ONTAP excels in scalability, advanced data management, and cloud integration, providing extensive storage optimization.

Room for Improvement: MSP360 Backup could benefit from enhanced user interface features and broader cloud integration support. Adding more advanced configuration options might also improve its appeal. NetApp Cloud Volumes ONTAP can improve by reducing deployment complexity and offering more straightforward pricing models to avoid unexpected costs. Making its interface more user-friendly would aid in usability.

Ease of Deployment and Customer Service: MSP360 Backup offers easy deployment with efficient customer service, catering to businesses of various sizes with simple integration. NetApp Cloud Volumes ONTAP has a complex deployment process but provides comprehensive support suitable for enterprises needing detailed configurations.

Pricing and ROI: MSP360 Backup is affordable with high ROI, making it a budget-friendly choice for cost-conscious businesses. NetApp Cloud Volumes ONTAP, although more expensive, provides significant ROI through its extensive capabilities, catering to organizations that need comprehensive data management solutions.

To learn more, read our detailed MSP360 Backup vs. NetApp Cloud Volumes ONTAP Report (Updated: September 2025).

Buyer's Guide

MSP360 Backup vs. NetApp Cloud Volumes ONTAP

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Cloud Backup

46th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (60th), Disaster Recovery (DR) Software (34th), MSP Backup (7th)

NetApp Cloud Volumes ONTAP

Ranking in Cloud Backup

13th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Cloud Migration (2nd), Cloud Storage (1st), Public Cloud Storage Services (8th), Cloud Software Defined Storage (1st)

Mindshare comparison

As of October 2025, in the Cloud Backup category, the mindshare of MSP360 Backup is 0.9%, down from 1.0% compared to the previous year. The mindshare of NetApp Cloud Volumes ONTAP is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Market Share Distribution
Product	Market Share (%)
NetApp Cloud Volumes ONTAP	0.7%
MSP360 Backup	0.9%
Other	98.4%

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Punit Waghela

Technical Specialist at Softcell Technologies Limited

Offers advanced features with notable emphasis on innovation

The best features of NetApp Cloud Volumes ONTAP include deduplication, compaction, and autonomous ransomware technology that native cloud storage solutions in AWS, Azure, or Google Cloud do not support. Moreover, NetApp Cloud Volumes ONTAP allows the use of multiple protocols including NFS, CIFS, and iSCSI, whereas native options may only support NFS and iSCSI. Customers already using on-premises NetApp storage such as FAS, AFF, or ASA can experience the same functionality on the cloud with NetApp Cloud Volumes ONTAP, which adds significant value. For data protection, customers can take advantage of the Snapshot technology available with NetApp Cloud Volumes ONTAP. This technology facilitates data recovery by allowing snapshots to be stored either on the same storage or on a disaster recovery (DR) storage. NetApp Cloud Volumes ONTAP helps us to take snapshots and store them on the same storage, with options for migration or replication of those snapshots to different storage, including on-premises DR storage or other cloud storage, providing excellent disaster recovery capabilities.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"It has allowed me to implement a cost effective, highly configurable solution."

"Technical support is very good."

"MSP360 Backup's most valuable feature is its backup interface."

"Provides connectivity to a lot of different cloud storage solutions."

"The solution is easy to access and handles things efficiently."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

More MSP360 Backup pros

"ONTAP is great for helping you migrate on-premise workflows to cloud environments."

"Multiprotocol is the most valuable because Amazon was not able to provide us with access to the same data from Linux and from Windows clients. That was our value proposition for CVO, Cloud Volumes ONTAP."

"The most valuable feature is the ease of file storage."

"The FlexClones make all the management easier for us."

"Its functionality and technical support are adequate to help prevent failure due to errors."

"SnapMirror helps mirror metadata and data volumes between endpoints in a data fabric."

"The feature which I like the most is that it has the capabilities that the traditional storage system offers. It provides all the functionality. The deduplication and compression work exactly like ONTAP's traditional storage. So people who have experience with that find it very easy to manage."

"Replication to the cloud is the most valuable feature. Deduplication and compression are also very important to us. We are in the process of adopting to the cloud. We are going to AWS and we are trying to do a safety technician call out with integration to the cloud. NetApp allows us to move some of the volume to the cloud, at the same time that we continue providing the cloud services that we have on premises."

More NetApp Cloud Volumes ONTAP pros

Cons

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

More MSP360 Backup cons

"When it comes to support provided by NetApp, they have room for improvement. Every time we go through their support, we end up answering the same routine questions."

"There is room for improvement with the capacity. There's a very hard limit to how many disks you can have and how much space you can have. That is something they should work to fix, because it's limiting. Right now, the limit is about 360 terabytes or 36 disks."

"When it comes to a critical or a read-write-intensive application, it doesn't provide the performance that some applications require, especially for SAP. The SAP HANA database has a write-latency of less than 2 milliseconds and the CVO solution does not fit there. It could be used for other databases, where the requirements are not so demanding, especially when it comes to write-latency."

"The product is more restricted with underlying cloud."

"I would like to see something from NetApp about backups. I know that NetApp offers some backup for Office 365, but I would like to see something from NetApp for more backup solutions."

"One difficulty is that it has no SAP HANA certification. The asset performance restrictions create challenges with the infrastructure underneath: The disks and stuff like that often have lower latencies than SAP HANA itself has to have."

"We have used technical support. As long as they don't call me at four o'clock in the morning to tell me that a drive failed and they are sending me another one, I like it. They have a tendency to do that."

"I would like NetApp to come up with an easier setup for the solution."

More NetApp Cloud Volumes ONTAP cons

Pricing and Cost Advice

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It provides a good cost savings compared to our previous cloud backup."

"The solution is expensive."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Its pricing needs improvement."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Pricing is reasonable although can be quite a large upfront cost."

"We have a very good return on investment."

More MSP360 Backup pricing and cost advice

"It is not a cheap solution because we need to pay for the license and pay for Azure resources as well."

"The solution's pricing is reasonable."

"The deal with the seller was acceptable; the pricing is reasonable."

"Some flexibility around the licensing model would help. The product is licensed based on capacity. Basically, the largest capacity license that you can buy is 368 terabytes. At this point, NetApp is addressing some people's concerns around this."

"I know the licensing is a bit on the high-end. That's when we had to downsize our MetroCluster disks and just migrate to disks that were half used. We migrated into those just to reduce maintenance costs."

"Cloud is cloud. It's still expensive. Any good solution comes with a price tag. That's where we are looking to see how well we can manage our data in the cloud by trying to optimize the costs."

"Compared to other storage vendors, NetApp, is not always able to compete with their pricing. Yet, we acknowledge the ease of use ONTAP brings with the AWS integration."

"The pricing of this solution is definitely higher than what the typical Azure Files and AWS solutions charge, but given the features and the stability NetApp has provided, we are okay with it. We are not complaining about the pricing."

More NetApp Cloud Volumes ONTAP pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

Educational Organization

Manufacturing Company

Real Estate/Law Firm

Manufacturing Company

16%

Computer Software Company

16%

Financial Services Firm

11%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	11
Large Enterprise	53

Questions from the Community

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What do you like most about NetApp Cloud Volumes ONTAP?

So a lot of these licenses are at the rate that is required for capacity. So they're they're able to reduce the license consumption and also the consumption of the underlying cloud storage.

See all answers

What is your experience regarding pricing and costs for NetApp Cloud Volumes ONTAP?

NetApp Cloud Volumes ONTAP is actually quite reasonable in price compared to other native cloud storage options. For example, a customer using 100 TB of AWS storage would not benefit from deduplica...

See all answers

What needs improvement with NetApp Cloud Volumes ONTAP?

NetApp Cloud Volumes ONTAP does have a bit of initial complexity for users who are new to the system. Although it isn't overwhelmingly complex, first-time users may find it challenging until they b...

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Azure NetApp Files vs NetApp Cloud Volumes ONTAP

Compared 15% of the time

Amazon S3 vs NetApp Cloud Volumes ONTAP

Compared 13% of the time

Red Hat Ceph Storage vs NetApp Cloud Volumes ONTAP

Compared 9% of the time

Amazon FSx vs NetApp Cloud Volumes ONTAP

Compared 9% of the time

Amazon EFS (Elastic File System) vs NetApp Cloud Volumes ONTAP

Compared 6% of the time

More NetApp Cloud Volumes ONTAP Competitors

Product Reports

Buyer's Guide

MSP360 Backup

September 2025

Download MSP360 Backup product report

Buyer's Guide

NetApp Cloud Volumes ONTAP

September 2025

Download NetApp Cloud Volumes ONTAP product report

Also Known As

Cloudberry Backup

ONTAP Cloud, CVO, NetApp CVO

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

NetApp Cloud Volumes ONTAP is an efficient storage management solution for managing and storing data in the cloud. It offers seamless integration with cloud providers, advanced data replication capabilities, and high data protection. With reliable performance, it is ideal for industries like healthcare and finance.

NetApp

Sample Customers

StratX

1. Accenture 2. Acer 3. Adidas 4. Aetna 5. AIG 6. Apple 7. Bank of America 8. Barclays 9. Bayer 10. Berkshire Hathaway 11. BNP Paribas 12. Cisco 13. Coca-Cola 14. Comcast 15.ConocoPhillips 16. CVS Health 17. Dell 18. Deutsche Bank 19. eBay 20. Eli Lilly 21. FedEx 22. Ford 23. Freescale Semiconductor 24. General Electric 25. Google 26. Honeywell 27. IBM 28. Intel 29. Intuit 30. JPMorgan Chase 31. Kellogg's 32. KeyCorp 33. Liberty Mutual 34. L'Oréal 35. Mastercard

Buyer's Guide

MSP360 Backup vs. NetApp Cloud Volumes ONTAP

September 2025

Free Report: MSP360 Backup vs. NetApp Cloud Volumes ONTAP

Find out what your peers are saying about MSP360 Backup vs. NetApp Cloud Volumes ONTAP and other solutions. Updated: September 2025.

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