MSP360 Backup vs NetApp Cloud Volumes ONTAP comparison

MSP360 and NetApp are both solutions in the Cloud Backup category. MSP360 is ranked #42 with an average rating of 7.0, while NetApp is ranked #14 with an average rating of 9.0. MSP360 holds a 0.8% mindshare in CB, compared to NetApp’s 0.6% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 95% of NetApp users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

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410 Comparison Views

100% willing to recommend

NetApp Cloud Volumes ONTAP

Read 62 NetApp Cloud Volumes ONTAP reviews

690 Views
135 Comparison Views

95% willing to recommend

MSP360 Backup

NetApp Cloud Volumes ONTAP

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

MSP360 Backup and NetApp Cloud Volumes ONTAP compete in data protection. MSP360 is more cost-effective, but NetApp offers superior advanced features, justifying its higher cost.

Features: MSP360 Backup is compatible with multiple cloud storage options, supports cross-platform use, and has strong data security. NetApp Cloud Volumes ONTAP excels in scalability, advanced data management, and cloud integration, providing extensive storage optimization.

Room for Improvement: MSP360 Backup could benefit from enhanced user interface features and broader cloud integration support. Adding more advanced configuration options might also improve its appeal. NetApp Cloud Volumes ONTAP can improve by reducing deployment complexity and offering more straightforward pricing models to avoid unexpected costs. Making its interface more user-friendly would aid in usability.

Ease of Deployment and Customer Service: MSP360 Backup offers easy deployment with efficient customer service, catering to businesses of various sizes with simple integration. NetApp Cloud Volumes ONTAP has a complex deployment process but provides comprehensive support suitable for enterprises needing detailed configurations.

Pricing and ROI: MSP360 Backup is affordable with high ROI, making it a budget-friendly choice for cost-conscious businesses. NetApp Cloud Volumes ONTAP, although more expensive, provides significant ROI through its extensive capabilities, catering to organizations that need comprehensive data management solutions.

To learn more, read our detailed MSP360 Backup vs. NetApp Cloud Volumes ONTAP Report (Updated: June 2025).

Buyer's Guide

MSP360 Backup vs. NetApp Cloud Volumes ONTAP

June 2025

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Helped 856,807 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Cloud Backup

42nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (54th), Disaster Recovery (DR) Software (29th), MSP Backup (4th)

NetApp Cloud Volumes ONTAP

Ranking in Cloud Backup

14th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Cloud Migration (1st), Cloud Storage (2nd), Public Cloud Storage Services (6th), Cloud Software Defined Storage (1st)

Mindshare comparison

As of June 2025, in the Cloud Backup category, the mindshare of MSP360 Backup is 0.8%, down from 1.0% compared to the previous year. The mindshare of NetApp Cloud Volumes ONTAP is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Pramod-Talekar

Sr Service Engineer at a healthcare company with 1,001-5,000 employees

Allows customers to manage SAN and NAS data within a single storage solution

The tool's most valuable features are the SnapLock and SnapMirror features. If something goes wrong with the data, we can restore it. This isn't a mirror; we store data in different locations. If there's an issue on the primary site, we can retrieve data from the secondary site. Multiprotocol support in NetApp Cloud Volumes ONTAP is beneficial because it allows customers to manage SAN and NAS data within a single storage solution. This feature eliminates the need to purchase different types of storage.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"Provides connectivity to a lot of different cloud storage solutions."

"General ease of use and performance of the Windows version is the most valuable feature."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The initial setup is very easy. It's not overly complex."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

More MSP360 Backup pros

"Replication to the cloud is the most valuable feature. Deduplication and compression are also very important to us. We are in the process of adopting to the cloud. We are going to AWS and we are trying to do a safety technician call out with integration to the cloud. NetApp allows us to move some of the volume to the cloud, at the same time that we continue providing the cloud services that we have on premises."

"CVO gives us the ability to access data as quickly as possible, which is critical because of the mission set we handle. Some things cannot wait. For example, we tried having the data in the cloud itself, but it took too long for us to retrieve it from cold or deep storage. If we have it ONTAP or on-prem, it's so much easier to pull it within minutes."

"The stability has been really good."

"ONTAP's snapshot copies and thin clones in terms of operational recovery are pretty useful in recovering your data from a time in a snapshot. That's pretty useful for when you have an event where a disaster struck and then you need to recover all your data. It's pretty helpful and pretty fast in those terms."

"One of the most valuable features is its similarity to the physical app, which makes it familiar. It's almost identical to a real NetApp, which means you can run all of the associated NetApp processes and services with it. Otherwise, we would definitely have to deploy some hardware on a site somewhere, which could be a challenge in terms of CapEx."

"With NetApp, you can integrate malware scanning or malware protection. This is something valuable that is not offered in SaaS solutions typically."

"In terms of administration, the portal which provides the dashboard view is an excellent tool for operations. It gives you volume divisions, usage rates, which division is using how much data, and more. The operations portal is fantastic for the support team."

"The solution’s unified file and block-storage access across our infrastructure is invaluable. Without it, we can't do what we do."

More NetApp Cloud Volumes ONTAP pros

Cons

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The graphics are looking a bit old and should be updated."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The solution's pricing is very high."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

More MSP360 Backup cons

"When Azure does their maintenance, they do maintenance on one node at a time. With the two nodes of the CVO, it can automatically fail over from one node to the node that is staying up. And when the first node comes back online, it will fail back to the first node. We have had issues with everything failing back 100 percent correctly."

"NetApp Cloud Volumes ONTAP should improve its support."

"In terms of improvement, I would like to see the Azure NetApp Files have the capability of doing SnapMirrors. Azure NetApp Files is, as we know, is an AFF system and it's not used in any of the Microsoft resources. It's basically NetApp hardware, so the best performance you can achieve, but the only reason we can't use that right now is because of the region that it's available in. The second was the SnapMirror capability that we didn't have that we heavily rely on right now."

"They definitely need to stay more on top of security vulnerabilities. Our security team is constantly finding Java vulnerabilities and SQL vulnerabilities. Our security team always wants the latest security update, and it takes a while for NetApp to stay up to speed with that. That would be my biggest complaint."

"The DR has room for improvement. For example, we now have NetApp in Western Europe and we would like to back up the information to another region. It's impossible. We need to bring up an additional NetApp in that other region and create a Cloud Manager automation to copy the data... I would prefer it to be a more integrated solution like it was in the NetApp solution about a year ago. I would like to see something like AltaVault but in the cloud."

"Their support and development teams can collaborate better to resolve an issue."

"I'm very happy with the solution, the only thing that needs improvement is the web services API. It could be a little bit more straightforward. That's my only issue with it. It can get pretty complex."

"I would want more visibility and data analytics where we can see anomalies within the shares within the GUI."

More NetApp Cloud Volumes ONTAP cons

Pricing and Cost Advice

"I rate the price of MSP360 Backup a seven out of ten."

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"The solution is expensive."

"It provides a good cost savings compared to our previous cloud backup."

More MSP360 Backup pricing and cost advice

"Compared to other storage vendors, NetApp, is not always able to compete with their pricing. Yet, we acknowledge the ease of use ONTAP brings with the AWS integration."

"They have a very good price which keeps our customers happy."

"The cost is quite high."

"We purchased the product directly from NetApp."

"The pricing could be improved. It is a good product, but it is very expensive for me."

"Overall, the pricing of NetApp is aggressive and the pricing becomes more aggressive as the amount of data increases. The cost for a given volume of data that you are storing becomes lower. The greater the volume of data, the cheaper the license."

"The deal with the seller was acceptable; the pricing is reasonable."

"For NetApp it's about $20,000 for a single node and $30,000 for the HA."

More NetApp Cloud Volumes ONTAP pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Construction Company

Educational Organization

Real Estate/Law Firm

Educational Organization

36%

Manufacturing Company

11%

Computer Software Company

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What do you like most about NetApp Cloud Volumes ONTAP?

So a lot of these licenses are at the rate that is required for capacity. So they're they're able to reduce the license consumption and also the consumption of the underlying cloud storage.

See all answers

What is your experience regarding pricing and costs for NetApp Cloud Volumes ONTAP?

The solution's pricing is reasonable.

See all answers

What needs improvement with NetApp Cloud Volumes ONTAP?

NetApp's support could improve.

See all answers

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Compared 13% of the time

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Compared 12% of the time

Comet Backup vs MSP360 Backup

Compared 10% of the time

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Azure NetApp Files vs NetApp Cloud Volumes ONTAP

Compared 18% of the time

Amazon S3 vs NetApp Cloud Volumes ONTAP

Compared 12% of the time

Red Hat Ceph Storage vs NetApp Cloud Volumes ONTAP

Compared 10% of the time

Amazon EFS (Elastic File System) vs NetApp Cloud Volumes ONTAP

Compared 9% of the time

Portworx Enterprise vs NetApp Cloud Volumes ONTAP

Compared 6% of the time

More NetApp Cloud Volumes ONTAP Competitors

Product Reports

Buyer's Guide

MSP360 Backup

May 2025

Download MSP360 Backup product report

Buyer's Guide

NetApp Cloud Volumes ONTAP

May 2025

Download NetApp Cloud Volumes ONTAP product report

Also Known As

Cloudberry Backup

ONTAP Cloud, CVO, NetApp CVO

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

NetApp Cloud Volumes ONTAP is an efficient storage management solution for managing and storing data in the cloud. It offers seamless integration with cloud providers, advanced data replication capabilities, and high data protection. With reliable performance, it is ideal for industries like healthcare and finance.

NetApp

Sample Customers

StratX

1. Accenture 2. Acer 3. Adidas 4. Aetna 5. AIG 6. Apple 7. Bank of America 8. Barclays 9. Bayer 10. Berkshire Hathaway 11. BNP Paribas 12. Cisco 13. Coca-Cola 14. Comcast 15.ConocoPhillips 16. CVS Health 17. Dell 18. Deutsche Bank 19. eBay 20. Eli Lilly 21. FedEx 22. Ford 23. Freescale Semiconductor 24. General Electric 25. Google 26. Honeywell 27. IBM 28. Intel 29. Intuit 30. JPMorgan Chase 31. Kellogg's 32. KeyCorp 33. Liberty Mutual 34. L'Oréal 35. Mastercard

Buyer's Guide

MSP360 Backup vs. NetApp Cloud Volumes ONTAP

June 2025

Free Report: MSP360 Backup vs. NetApp Cloud Volumes ONTAP

Find out what your peers are saying about MSP360 Backup vs. NetApp Cloud Volumes ONTAP and other solutions. Updated: June 2025.

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