HPE Zerto Software vs MSP360 Backup comparison

Hewlett Packard Enterprise and MSP360 are both solutions in the Backup and Recovery category. Hewlett Packard Enterprise is ranked #2 with an average rating of 9.0, while MSP360 is ranked #56. Hewlett Packard Enterprise holds a 1.9% mindshare in BRS, compared to MSP360’s 1.1% mindshare. Additionally, 98% of Hewlett Packard Enterprise users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

HPE Zerto Software

Read 357 HPE Zerto Software reviews

22,247 Views
12,681 Comparison Views

98% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

4,516 Views
2,755 Comparison Views

100% willing to recommend

HPE Zerto Software

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 22, 2026

HPE Zerto Software and MSP360 Backup are leading solutions in the data protection category. While both offer unique advantages, HPE Zerto Software is generally considered superior for enterprises seeking comprehensive data recovery due to its advanced features.

Features: HPE Zerto Software offers continuous data protection, ransomware resilience, and near-synchronous replication. MSP360 Backup provides straightforward data management, encryption features, and compatibility with various platforms, making it appealing for smaller businesses focused on simple data backup.

Room for Improvement: HPE Zerto Software can enhance its deployment processes to be more accessible for non-enterprise users and improve service integration. It should also offer more flexible pricing models. MSP360 Backup can expand its feature set for more robust data recovery and improve its user interface for advanced configurations, while enhancing real-time monitoring capabilities.

Ease of Deployment and Customer Service: HPE Zerto Software offers a complex deployment process suitable for large enterprises and provides dedicated customer support, whereas MSP360 Backup is designed for quicker deployment, making it ideal for SMBs, with accessible customer service for flexible support.

Pricing and ROI: HPE Zerto Software involves a higher initial cost but provides significant ROI through advanced recovery and protection features, ideal for enterprises with comprehensive data needs. MSP360 Backup offers a more budget-friendly solution with a moderate ROI, suitable for businesses needing basic backup services.

To learn more, read our detailed HPE Zerto Software vs. MSP360 Backup Report (Updated: June 2026).

Buyer's Guide

HPE Zerto Software vs. MSP360 Backup

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HPE Zerto Software

Ranking in Backup and Recovery

2nd

Ranking in Cloud Backup

2nd

Ranking in Disaster Recovery (DR) Software

1st

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

357

Ranking in other categories

Cloud Migration (1st), Autonomous Operational Resilience (1st)

MSP360 Backup

Ranking in Backup and Recovery

56th

Ranking in Cloud Backup

44th

Ranking in Disaster Recovery (DR) Software

33rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

MSP Backup (6th)

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of HPE Zerto Software is 1.9%, down from 3.1% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
HPE Zerto Software	1.9%
MSP360 Backup	1.1%
Other	97.0%

Backup and Recovery

Featured Reviews

reviewer2802231

Dev Ops Engineer at a media company with 201-500 employees

Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery

The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"With Zerto, we were able to replicate our virtual servers to a remote DR site across a WAN connection."

"We did the PoC against five other products, and no one could touch Zerto on the technical side of it, at all, and that's besides the ease of use."

"Zerto can completely replicate a server so that when an issue arises we can be up and running with no downtime, and if we're doing a planned DR exercise, it can be set up in advance so that there's zero downtime."

"Overall, considering both our test and production environments, using Zerto benefits us with an approximate time savings of 60%."

"I love the application, and it has become essential in my work."

"The biggest lesson that I have learned from using Zerto is that disaster recovery doesn't have to be a giant pain."

"The most valuable aspect of Zerto is synchronized replication, which is very useful."

"The most valuable aspect of Zerto is the recovery speed."

More HPE Zerto Software pros

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"It has allowed me to implement a cost effective, highly configurable solution."

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

"Technical support is very good."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"MSP360 Backup's most valuable feature is its backup interface."

"The initial setup is very easy. It's not overly complex."

"General ease of use and performance of the Windows version is the most valuable feature."

More MSP360 Backup pros

Cons

"Zerto's connectivity with automation platforms could be improved. For example, vCenter can use a VMware-developed tool called Site Recovery Manager. That can be integrated with automation platforms such as Terraform, Ansible, Chef, or Puppet, to perform automated, self-sufficient recoveries to essentially avoid any downtime. To my knowledge, Zerto does not have integration with those platforms."

"The biggest improvement would be exporting VPGs and a configuration of VPGs, as well as increasing or improving their IP customization rule set."

"The new licensing model didn't work out for us because we used one-to-one replication."

"There are certain things about the user interface that could be a little bit more user-friendly."

"The product could benefit from improvements in automation, specifically in the area of failovers."

"The solution is very expensive."

"We learned that we got a new account representative supporting our account. I found this out today. Apparently, this is something that they kicked off at the beginning of this year, but there has been a failure in communication in letting us know who is the proper channel for us to reach out to if we need assistance."

"I would like to see different reporting options than what is currently available. I would like to be able to grab different data points that do not currently exist in the reporting system."

More HPE Zerto Software cons

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The product could be more user-friendly."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The solution's pricing is very high."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The graphics are looking a bit old and should be updated."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

More MSP360 Backup cons

Pricing and Cost Advice

"I'd like to see better tiering for Zerto's pricing. We do multi-tier VMs. I don't think I should be paying a penalty and price for a tier-three VM where I don't need a really tight SLA like I do for a tier-one."

"You need to figure out how many critical servers and applications you have in your environment so you will know how many Zerto licenses to buy."

"Zerto is like a Ferrari. It's very fast but not the cheapest solution. You're paying a high price for quality and the assurance that you will have the environment up and steady."

"While conducting our proof of concept, I compared prices with just one other vendor. At the time, the price for Zerto was more favorable."

"I would like to see different service levels. They're good, but it still takes a lot of our budget in ops."

"I know it is per server, but I am not fully aware of the price model. I know for our VDI environment, they are looking at something that is on the lower end and that they can use just for migrations and not so much a disaster recovery."

"The pricing is slightly above average, but the immediate and comprehensive support makes the price acceptable."

"Compared to other options like SRM, Zerto is a more expensive solution, making it primarily suitable for larger organizations."

More HPE Zerto Software pricing and cost advice

"The solution is expensive."

"We have a very good return on investment."

"Its pricing needs improvement."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"I rate the price of MSP360 Backup a seven out of ten."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It provides a good cost savings compared to our previous cloud backup."

More MSP360 Backup pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

Manufacturing Company

10%

Financial Services Firm

10%

Construction Company

Healthcare Company

Construction Company

15%

Financial Services Firm

13%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	93
Midsize Enterprise	93
Large Enterprise	204

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

See all answers

What is your experience regarding pricing and costs for Zerto?

My experience with pricing, setup cost, and licensing is good.

See all answers

What needs improvement with Zerto?

I believe HPE Zerto Software can be improved by providing more clarity on roadmap features coming.

See all answers

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Comparisons

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Compared 4% of the time

Rubrik vs HPE Zerto Software

Compared 4% of the time

Dell RecoverPoint for Virtual Machines vs HPE Zerto Software

Compared 4% of the time

Commvault Cloud vs HPE Zerto Software

Compared 3% of the time

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Veeam Data Platform vs MSP360 Backup

Compared 5% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 4% of the time

Backup4all vs MSP360 Backup

Compared 3% of the time

GoodSync For Business vs MSP360 Backup

Compared 3% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

HPE Zerto Software

June 2026

Download HPE Zerto Software product report

Buyer's Guide

MSP360 Backup

June 2026

Download MSP360 Backup product report

Also Known As

Zerto Virtual Replication

Cloudberry Backup

Overview

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Hewlett Packard Enterprise

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies

StratX

Buyer's Guide

HPE Zerto Software vs. MSP360 Backup

June 2026

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