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HPE Zerto Software vs MSP360 Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HPE Zerto Software
Ranking in Backup and Recovery
2nd
Ranking in Cloud Backup
2nd
Ranking in Disaster Recovery (DR) Software
1st
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
360
Ranking in other categories
Cloud Migration (1st), Autonomous Operational Resilience (1st)
MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Cloud Backup
41st
Ranking in Disaster Recovery (DR) Software
31st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (6th)
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of HPE Zerto Software is 1.8%, down from 2.6% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
HPE Zerto Software1.8%
MSP360 Backup1.1%
Other97.1%
Backup and Recovery
 

Featured Reviews

AF
DevOps Engineer at a media company with 201-500 employees
Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery
The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is great."
"In terms of the most valuable features, having the failover tests where you can see where your actual RTO and RPO would be is really nice, especially for the management level. I really liked the ease of when I need to do a file or folder restore off the cuff. Usually, it takes me less than five minutes to do it, including the mounting of the actual image. That was one thing with Unitrends, it was a similar process but if that backup had aged off of the system, then you had to go to the archive and you find the right disks, load them in, and then actually mount the image."
"The failover capabilities were the most valuable feature because, in the event of a disaster, we'd be able to power everything up on the other side."
"The fact that we are able to test the failover of live systems during regular hours is invaluable to our organization."
"We now have zero downtime using this product."
"My customers said that though they had to pay for it, they were glad they bought it because Zerto works."
"The failover feature is great for getting VMs up and running at a secondary site."
"Using Zerto to get them back up and online was a lifesaver."
"The solution is easy to access and handles things efficiently."
"Technical support is very good."
"The most valuable feature of MSP360 Backup is its reliability."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"The initial setup is very easy. It's not overly complex."
"MSP360 Backup's most valuable feature is its backup interface."
"General ease of use and performance of the Windows version is the most valuable feature."
 

Cons

"The main challenge that I face with this solution is the price."
"I don't think Zerto does that well to where it keeps a memory of the files that are there."
"They could iron out the licensing aspect of it, so we might be a bit quicker when implementing and starting to use it."
"We have had some issues running Linux virtual machines on the new version. There were some issues with virtual replication adapters on Cisco UCS hosts running VMware vCenter 8."
"I would rate them an eight out of ten because not every response is as we expect. They do resolve the issue, but sometimes customers have unusual questions, and they are not able to say how exactly to fix that or how to do something,."
"I have experienced issues with downtime, crashes, and performance with HPE Zerto Software. When we first deployed it, we were replicating to AVS, and we've done DR tests where we've left that test environment running for a significant period and had issues with the amount of storage space it was using."
"They have moved to appliances, and the configuration of appliances is a bit complicated."
"We would love to have a native management pack for vROps and to be able to view a dashboard and metrics for BPGs within vROps. We would like to have a single view for monitoring and provide customers with dashboards so they can see their own BPGs."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The restore time could improve. When we had an issue the restore time was lengthy."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
 

Pricing and Cost Advice

"Licensing is VM based so you can buy packages or single VM. Price is not low but the power of application is high, so you will get your money back."
"Zerto’s licensing model has changed a bit over the last year and they are in alignment with others. It is pretty simple and more economical."
"Obviously, it would be nice to have it for free. Nevertheless, a lot of effort has gone into making it a top-notch product. An excellent product with expert support is never going to be cheap. I think it's fairly priced for what it does and the benefit it brings to our business."
"It was a little higher. We were in a corporate agreement, and we had a software package that included RP for VM. It is easy to compare pricing when you are already in a corporate agreement. Zerto lost on the pricing scorecard."
"The pricing doesn't seem too bad for what it does."
"Everyone knows Zerto is a little on the expensive side, but what else is there on the market that does the same thing?"
"Zerto is more expensive than competitors, making the price difference pretty high. While it is very expensive, it's very powerful and good at what it does. The cost is why we are not leveraging it for everything in the organization. If it was dirt cheap, we would have LTR and DR on everything because it would just make sense to use it."
"My experience with pricing, setup costs, and licensing was straightforward."
"We have a very good return on investment."
"It provides a good cost savings compared to our previous cloud backup."
"Pricing is reasonable although can be quite a large upfront cost."
"The solution is expensive."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Outsourcing Company
10%
Financial Services Firm
9%
Construction Company
9%
Manufacturing Company
9%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
12%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business94
Midsize Enterprise93
Large Enterprise207
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What is your experience regarding pricing and costs for Zerto?
My experience with pricing, setup cost, and licensing is good.
What needs improvement with Zerto?
HPE Zerto Software's GUI needs modernization to match the flexibility and user experience of other HPE software solutions, as there is still room for improvement in software-level flexibility and t...
Ask a question
Earn 20 points
 

Also Known As

Zerto Virtual Replication
Cloudberry Backup
 

Overview

 

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
StratX
Find out what your peers are saying about HPE Zerto Software vs. MSP360 Backup and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.