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Ivanti Autonomous Endpoint Management pros and cons

Vendor: Ivanti
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Ivanti Autonomous Endpoint Management is praised for its AI-powered automation and self-healing features, which reduce manual work and automatically fix common issues.
The platform's automation capabilities are highlighted for improving efficiency and reducing manual labor in IT operations.
Ivanti Neurons for UEM is recognized for enabling faster patch deployment, quicker identification of non-compliant devices, and reducing time spent on manual endpoint administration.
Ivanti Autonomous Endpoint Management provides robust remote device management features, supporting remote work strategies with real-time insights, policy enforcement, and strong security.
Ivanti Neurons for UEM's Patch Management feature is valued for its proactiveness, deploying patches promptly, enhancing security.

CONS

Ivanti Neurons for UEM is considered complex for first-time users and small-scale organizations, with improvements suggested for simpler navigation and training.
The ticket resolution workflow requires duplicate documentation, increasing processing time without adding value.
Customers report that initial setup is not straightforward, with a difficult configuration process, particularly when needing to install many servers.
Patch integration with other cloud solutions and better stability for Ivanti Neurons Patch for Intune have been highlighted as areas needing improvement.
Technical support is critiqued for not being regional, causing issues with time differences.
 

Ivanti Autonomous Endpoint Management Pros review quotes

reviewer2882148 - PeerSpot reviewer
Director at a tech vendor with 501-1,000 employees
Jul 29, 2026
We manage over 1,000 new devices per year, saving more than 1,500 hours of manual IT work annually.
reviewer2879604 - PeerSpot reviewer
Lead Consultant at a outsourcing company with 1,001-5,000 employees
Jul 25, 2026
By moving to Intune, they were able to save the complete cost for Ivanti Neurons for UEM and put it towards something they were already paying for, and additionally they improved enrollment deployment time significantly and now can deploy laptops in an hour and even give the task to end users.
reviewer2885868 - PeerSpot reviewer
Principal Consultant at a tech vendor with 10,001+ employees
Aug 7, 2026
Ivanti Autonomous Endpoint Management is a great tool for managing our team and company assets.
Learn what your peers think about Ivanti Autonomous Endpoint Management. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
909,948 professionals have used our research since 2012.
EB
Analista Tecnologia at ISH Tecnologia
Aug 11, 2026
A positive impact of using Ivanti Autonomous Endpoint Management on my organization is the ability to perform mass updates in the environment, as today we are able to update hundreds of thousands of computers at once.
Xt Xt - PeerSpot reviewer
Analista Senior de Sistemas at a insurance company with 1,001-5,000 employees
Aug 18, 2026
Ivanti Autonomous Endpoint Management has positively impacted my organization by being highly effective because now everything is mapped out and managed.
RD
System Engineer And Database Administrator at KKH-Allianz
Jul 29, 2026
The best features Ivanti Neurons for UEM offers include automation capabilities that help reduce manual work and improve efficiency.
reviewer2882388 - PeerSpot reviewer
Itom System Engineer at a consultancy with 51-200 employees
Jul 30, 2026
Ivanti Neurons for UEM has positively impacted my organization by providing customers with tools to scan, perform remote desktop functions, conduct patch analysis, and manage software deployment along with network scanning.
reviewer2879625 - PeerSpot reviewer
Founder at a tech services company with 11-50 employees
Jul 25, 2026
Ivanti Neurons for UEM has positively impacted my organization by enabling faster patch deployment, quicker identification of non-compliant devices, and less time spent on manual endpoint administration.
reviewer2868204 - PeerSpot reviewer
Soc Analyst 11 at a tech services company with 11-50 employees
Jul 25, 2026
AI-powered automation and self-healing are additional features that automatically fix common issues and reduce manual work.
reviewer2882640 - PeerSpot reviewer
Account Director, Public Sector & Enterprise at a consultancy with 11-50 employees
Aug 2, 2026
Ivanti's unified platform for IT and security operations helps streamline processes, especially because the manual intervention of having to constantly monitor, update, and maintain endpoints and applications has significantly reduced by leveraging Ivanti Neurons for UEM.
 

Ivanti Autonomous Endpoint Management Cons review quotes

reviewer2882148 - PeerSpot reviewer
Director at a tech vendor with 501-1,000 employees
Jul 29, 2026
We have had problems with integration with some third-party tools requiring additional configuration and testing.
reviewer2879604 - PeerSpot reviewer
Lead Consultant at a outsourcing company with 1,001-5,000 employees
Jul 25, 2026
From my perspective of having just moved away from the product, I would probably give it a six.
reviewer2885868 - PeerSpot reviewer
Principal Consultant at a tech vendor with 10,001+ employees
Aug 7, 2026
Sometimes there is a lag with the environment, and we need to refresh before using it.
Learn what your peers think about Ivanti Autonomous Endpoint Management. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
909,948 professionals have used our research since 2012.
EB
Analista Tecnologia at ISH Tecnologia
Aug 11, 2026
Customer support is really poor.
Xt Xt - PeerSpot reviewer
Analista Senior de Sistemas at a insurance company with 1,001-5,000 employees
Aug 18, 2026
Ivanti Autonomous Endpoint Management can be improved by allowing me to drive optimization, proactive monitoring, and automatic information, which lets Ivanti detect and resolve endpoint issues faster with less manual intervention.
RD
System Engineer And Database Administrator at KKH-Allianz
Jul 29, 2026
The ticket resolution workflow requires duplicate documentation, which does not add value and increases the time required to process tickets.
reviewer2882388 - PeerSpot reviewer
Itom System Engineer at a consultancy with 51-200 employees
Jul 30, 2026
In terms of improvements for Ivanti Neurons for UEM, the only challenge I face with EPM Endpoint Manager is in scanning network devices, as some devices appear without a serial number, which is an issue that takes more time since customers often require the serial number as a mandatory field.
reviewer2879625 - PeerSpot reviewer
Founder at a tech services company with 11-50 employees
Jul 25, 2026
The biggest improvement I would like to see in Ivanti Neurons for UEM is a more intuitive interface with simpler navigation for common tasks.
reviewer2868204 - PeerSpot reviewer
Soc Analyst 11 at a tech services company with 11-50 employees
Jul 25, 2026
Regarding how Ivanti Neurons for UEM can be improved, the dashboard can be quite complex for first-time users and even small-scale organizations.
reviewer2882640 - PeerSpot reviewer
Account Director, Public Sector & Enterprise at a consultancy with 11-50 employees
Aug 2, 2026
Ivanti Neurons for UEM could be improved by providing training on the dashboard, which could help users understand better how they can get more out of the platform.