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Ivanti Autonomous Endpoint Management vs Microsoft Configuration Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
Ivanti Autonomous Endpoint Management enhances productivity through automation and visibility, with potential long-term cost savings despite mixed immediate financial returns.
Sentiment score
2.9
Microsoft Configuration Manager enhances ROI and productivity with efficient software management, despite challenges in Mac support.
The number of tickets for our IT team has drastically reduced, which saves time, increases productivity, and allows the IT team to focus on essential tasks rather than minor issues with employee devices.
Pre Sales Engineer at a tech services company with 201-500 employees
We can remove or add licenses according to business requirements, and it is all controlled within the application.
Manager, Information Technology Support at FEFundInfo
The client was already paying for Microsoft Intune and was able to decommission Ivanti Neurons for UEM.
Lead Consultant at a outsourcing company with 1,001-5,000 employees
With Microsoft Configuration Manager, these processes are automated and managed, reducing the time required by roughly 40 to 50 percent.
Senior System Engineer at a tech services company with 10,001+ employees
 

Customer Service

Sentiment score
7.1
Ivanti's customer support is praised for competence but criticized for delays and integration challenges, affecting user satisfaction.
Sentiment score
5.9
Microsoft Configuration Manager support is effective but varies; some prefer premium options or using Microsoft's documentation for solutions.
From a support perspective, they are fantastic, usually very good at getting back to us in a timely manner.
Senior Network Engineer at The National Institutes of Health
I am concerned about consistently needing to call support for installing brand new solutions.
CEO at a tech services company with 1-10 employees
They are responsive, stick to time, and are enthusiastic about helping.
IT Administrator at FPT Software Strategic Unit no 17
Their response time and first-level support quality need improvement.
Systems Architect at a computer software company with 1,001-5,000 employees
For technical support from Microsoft, I would rate them a nine.
Expert at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
6.7
Ivanti's Autonomous Endpoint Management offers robust scalability, supporting seamless growth for both small and enterprise environments effectively.
Sentiment score
7.7
Microsoft Configuration Manager is scalable, integrates with Intune, but can be costly compared to other solutions, effective for many.
Transitioning from low to high capacity in seconds.
Engineering Lead at a tech vendor with 10,001+ employees
I would rate the scalability as nine out of ten.
IT System Specialist at Conseil de l Europe
There is no limitation in scalability; Ivanti Neurons for MDM is very scalable.
Solutions Architect at M.Tech
In our organization, which has grown by adding more endpoints, remote users, and hybrid devices, Microsoft Configuration Manager has managed to handle the increased workload without requiring major changes on our side.
Senior System Engineer at a tech services company with 10,001+ employees
The product is suitable for our size, handling 800 devices.
IT Infrastructure Coordinator at NSW Government
 

Stability Issues

Sentiment score
8.2
Ivanti Autonomous Endpoint Management is praised for its stability, reliability, and self-healing capabilities, with minor issues quickly resolved.
Sentiment score
6.5
Microsoft Configuration Manager is highly stable, reliable, and well-rated by users when infrastructure is properly managed and updated.
We have not seen any downtime.
Principal Consultant at a tech vendor with 10,001+ employees
Regarding the self-healing capabilities, I would say it has reduced downtime by around thirty to forty percent.
Technical Account Manager at a computer software company with 11-50 employees
It delivers very good UEM capabilities.
Director at a tech vendor with 501-1,000 employees
There were misconfigurations by our team rather than issues with the product itself.
IT Infrastructure Coordinator at NSW Government
 

Room For Improvement

Ivanti AEM requires better patch visibility, AI integration, enhanced UI, streamlined support, and improved customization, reporting, and documentation.
Enhancements in UI, performance, cloud integration, automation, and non-Windows support could significantly improve Microsoft Configuration Manager.
It would be helpful if the documentation could easily help us fix bugs on our own.
IT Administrator at FPT Software Strategic Unit no 17
In an enterprise environment, while automation is powerful, strong guardrails, approval workflows, and clear audit trails, along with rollback capabilities and the ability to control the scope of automated actions, are essential.
Engineering Lead at a tech vendor with 10,001+ employees
In Cherwell, we receive an overall average rating based on the tickets worked on, which I find missing in Ivanti Autonomous Endpoint Management.
System Engineer at a tech vendor with 10,001+ employees
A better command line interface for Microsoft Configuration Manager would be an additional feature I would to see in the future to make it closer to a perfect score.
Systems Architect at a computer software company with 1,001-5,000 employees
I can suggest that Microsoft Configuration Manager should get the Autopilot feature because Autopilot is the main part of Intune, and nowadays everybody is using Autopilot.
Expert at a tech vendor with 10,001+ employees
Overall, Microsoft Configuration Manager is a powerful and reliable platform.
Senior System Engineer at a tech services company with 10,001+ employees
 

Setup Cost

Ivanti's pricing is clear, varying by endpoints and features, and comparable to Microsoft Intune, though sometimes viewed as high.
Microsoft Configuration Manager offers integrated solutions with flexible pricing, justifying costs through automation and management features, enhancing ROI.
This is not a cheap solution.
CEO at a tech services company with 1-10 employees
Regarding pricing, I would say Ivanti Neurons for UEM falls at a nine out of ten.
Technical Account Manager at a computer software company with 11-50 employees
Pricing, setup cost, and licensing are on the high side.
Pre Sales Engineer at a tech services company with 201-500 employees
The cost is reasonable considering the enterprise-level features, but it scales depending on the number of managed devices and the inclusion of Intune for co-management.
Senior System Engineer at a tech services company with 10,001+ employees
The setup cost is considered sufficient.
IT Infrastructure Coordinator at NSW Government
The pricing for Microsoft Configuration Manager is okay for me.
Expert at a tech vendor with 10,001+ employees
 

Valuable Features

Ivanti provides automated endpoint management with user-friendly features, enhancing maintenance, compliance, and device management through AI-powered solutions.
Microsoft Configuration Manager streamlines deployment and management with automation, integration, inventory, and security, reducing manual effort and ensuring consistency.
The most effective feature of Ivanti Neurons for Patch Management is its reactivity when a patch is released before its due date.
IT System Specialist at Conseil de l Europe
It integrates into InTune, which enables us to detect, diagnose, and fix issues without manual intervention.
Technical Account Manager at a computer software company with 11-50 employees
AI-powered automation and self-healing are additional features that automatically fix common issues and reduce manual work.
Soc Analyst 11 at a tech services company with 11-50 employees
If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part.
Expert at a tech vendor with 10,001+ employees
The most valuable features I find in Microsoft Configuration Manager are mostly patching, deploying software, deploying images, and running custom scripts.
Systems Architect at a computer software company with 1,001-5,000 employees
In my experience, the best features of Microsoft Configuration Manager are software deployments and updates, OSD, hardware and software inventory, compliance and configuration baseline, reporting and monitoring, and integration with Intune hybrid management.
Senior System Engineer at a tech services company with 10,001+ employees
 

Categories and Ranking

Ivanti Autonomous Endpoint ...
Ranking in Patch Management
3rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
52
Ranking in other categories
IT Asset Management (8th), Vulnerability Management (16th), Mobile Device Management (MDM) (6th), Enterprise Mobility Management (EMM) (3rd), Mobile Threat Defense (5th), Attack Surface Management (ASM) (18th), Unified Endpoint Management (UEM) (5th), Application Security Posture Management (ASPM) (8th), Autonomous Endpoint Management (2nd)
Microsoft Configuration Man...
Ranking in Patch Management
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
Software Distribution (2nd), Server Monitoring (5th), Configuration Management (4th)
 

Featured Reviews

Mahmudul Hoque Khan - PeerSpot reviewer
Lead Engineer at intelQong Technology
Automation has reduced repetitive endpoint maintenance and keeps our educational devices compliant
Every software has some drawbacks and cons. For Ivanti Autonomous Endpoint Management, I think the first improvement I would suggest is to simplify initial configuration. The process to make endpoint enrollment, device grouping, and configuration easier, particularly for organizations managing different categories of devices, would be helpful. If the initial configuration is simplified, better workflows for shared computers, labs, faculty workstations, and administrative devices would make it easier to apply different software and security policies without duplicating configuration. For my work, I would suggest one improvement that would make my experience with Ivanti smoother than before. I would want Ivanti to clearly explain the root cause when something fails, such as when a patch deployment or automated remediation fails. It shows the error code, but when we are doing a lot of work, it kind of makes a lot of hassle to read the documentation or ask an AI what kind of error it is facing. My recommendation here is to show the issue, show the full explanation of how it is working, where it failed, and show whether the issue can be safely resolved automatically without needing a third party. I think it needs a lot of improvement. First of all, centralized management and scalability can be improved, particularly the ability to manage endpoint configuration, which would be more helpful for my field of work. Regarding scalability, centralized deployment and policy enforcement can help maintain consistency across larger device fleets without configuring every endpoint individually. I think another improvement would be detailed failure diagnostics, flexible maintenance scheduling, controlled policy rollouts, and clearer reporting on whether the fix will cause any issues.
NS
Senior System Engineer at a tech services company with 10,001+ employees
Centralized endpoint control has streamlined deployments and improved security compliance
In my experience, the best features of Microsoft Configuration Manager are software deployments and updates, OSD, hardware and software inventory, compliance and configuration baseline, reporting and monitoring, and integration with Intune hybrid management. These features make endpoint management efficient and scalable. The feature I rely on the most day-to-day is software deployment and patch management. It keeps endpoints updated and secure with minimal manual effort. Inventory and compliance monitoring are also important, but daily deployments are critical. Microsoft Configuration Manager has had a significant positive impact on our organization in several ways: improved efficiency, enhanced security and compliance, standardization, scalability, and visibility reporting. Overall, Microsoft Configuration Manager has helped us save time, reduce risk, improve operational efficiency, and maintain strong control over our endpoints. One of the biggest impacts Microsoft Configuration Manager has had on efficiency is the reduced manual work for software deployment and patching. For example, deploying a new application or security updates to hundreds or thousands of devices previously required several days of manual effort, including running scripts, checking devices individually, and validating installation. With Microsoft Configuration Manager, these tasks are automated and managed, allowing deployments to complete in hours rather than days. We also have automated reporting for deployment success and compliance which saved the IT team significant time that used to be spent gathering and reconciling inventory data from multiple tools.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Manufacturing Company
9%
Outsourcing Company
9%
Financial Services Firm
9%
Financial Services Firm
12%
Outsourcing Company
8%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise12
Large Enterprise35
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise69
 

Questions from the Community

What is your experience regarding pricing and costs for Ivanti Neurons for UEM?
The overall experience with pricing and licensing was good. The transparent pricing based on the number of managed endpoints, the features included with each license, and the additional seat cost f...
What needs improvement with Ivanti Neurons for UEM?
One challenge we've found here regarding handling problems with Ivanti Autonomous Endpoint Management is actually the question of pagination or the size of endpoint results, which limits us because...
What is your primary use case for Ivanti Neurons for UEM?
My main use case for Ivanti Autonomous Endpoint Management is opening and managing tickets for the IT area. My team provides support in handling tickets, errors, and problems that we find in the sy...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What is your experience regarding pricing and costs for SCCM?
The setup cost is considered sufficient. It is not significant enough for us to consider a change at the moment.
 

Also Known As

Ivanti Neurons for Patch Management,Ivanti Neurons for RBVM,Ivanti Neurons for VULN KB,Ivanti Mobile Threat Defense,Ivanti Neurons for Spend Intelligence, Ivanti Neurons Patch for Intune, Ivanti Neurons for EASM
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Frontier Airlines
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Find out what your peers are saying about Ivanti Autonomous Endpoint Management vs. Microsoft Configuration Manager and other solutions. Updated: September 2026.
920,043 professionals have used our research since 2012.