Microsoft Intune Reviews

Name: Microsoft Intune
Brand: Microsoft
Rating: 4.1 (277 reviews)

Vendor: Microsoft

4.1 out of 5

277 reviews
94% willing to recommend

2,830 followers

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What is Microsoft Intune?

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Get the Microsoft Intune Buyer's Guide and find out what your peers are saying about Microsoft Intune, Microsoft Defender for Endpoint, Microsoft Defender for Office 365 and more!

Microsoft Intune is the #1 ranked solution in top Remote Access solutions, #1 ranked solution in top Enterprise Mobility Management (EMM) solutions, #1 ranked solution in top Unified Endpoint Management (UEM) solutions, #1 ranked solution in top Microsoft Security Suite solutions, and #2 ranked solution in top Configuration Management solutions. PeerSpot users give Microsoft Intune an average rating of 8.2 out of 10. Microsoft Intune is most commonly compared to Microsoft Defender for Endpoint: Microsoft Intune vs Microsoft Defender for Endpoint. Microsoft Intune is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.

Helped 860,168 peers since 2012

Featured Microsoft Intune reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

The most valuable feature of Microsoft Intune is the extensive reporting that is available. The platform's transparency allows us to see when a device has been configured correctly and what it is receiving. We haven't implemented it yet, but Intune provides a cohesive platform for passwordless authentication. The single pane of glass is also huge. We were using SCCM with a third-party management platform. We took down five servers and consolidated everything into Intune. The ability to migrate everything into one platform greatly reduced our server footprint. It was effortless. We onboarded all 12,000 of our devices to Intune in a week. Our users don't notice it, which is probably a good thing. If you don't notice something interacting with your computer, that's good from a user perspective. When we deploy stuff through Intune, it's silent. We recently deployed a bunch of potentially impactful settings to our users and tried to align devices with Microsoft's best practices. Nobody noticed.

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Jeff Wickham

Engineer at a healthcare company with 5,001-10,000 employees

I've been exploring the Intune Suite, which includes Security Copilot and enterprise application management. EAM is a godsend. I can manage my third-party applications without having to worry about it. I I set up a proof of concept for the advanced analytics. It was very streamlined. I like the information I got from it. For example, when we were troubleshooting an application, it told me possible scenarios and commonalities between group one and group two and what could be the issue. It is great in that aspect, but we decided ultimately we didn't want to go with it. We're still learning how Copilot fits into our environment and setting up a POC for Security Copilot. We're trialing Copilot for a subset of users to get a baseline of how we're gonna be using it. I use it to manage my day, meetings, teams, and chats. It keeps me organized.

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Mohd Abdul Aziz Shah Sulaiman

Endpoint & Digital Workplace Management at Telekom Malaysia

It's easy. In terms of cloud, I am mainly focusing on Azure. There are other divisions that handle AWS and also Huawei Cloud. While managing Microsoft Intune, we experience some glitches in our hybrid environment with on-premises Active Directory. If the on-premises system has an issue, it can synchronize to the cloud with additional problems. This requires resolution on both sides, which is difficult. It's not Microsoft Intune's fault; it's due to our environment. For companies wanting to use Microsoft Intune, it's better to avoid a hybrid deployment and join everything to the cloud. In terms of automatic updating with Microsoft Intune, users sometimes complain about needing to restart for weekly updates. Updates are automatically pushed to devices for security purposes. Microsoft Intune helps us manage these updates automatically, unlike SCCM, which requires manual work.

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Microsoft Intune mindshare

Product category:

As of July 2025, the mindshare of Microsoft Intune in the Unified Endpoint Management (UEM) category stands at 34.0%, down from 40.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Unified Endpoint Management (UEM)

PeerResearch reports based on Microsoft Intune reviews

Type	Title	Date
Category	Unified Endpoint Management (UEM)	Jul 4, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 4, 2025	Download
Comparison	Microsoft Intune vs ManageEngine Endpoint Central	Jul 4, 2025	Download
Comparison	Microsoft Intune vs Workspace ONE UEM	Jul 4, 2025	Download
Comparison	Microsoft Intune vs BigFix	Jul 4, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Defender for Endpoint	4.1	N/A	94%	197 interviews Add to research
Microsoft Defender for Office 365	4.2	N/A	96%	52 interviews Add to research

Valuable Features

Microsoft Intune's key features include integration with Azure and Office 365 for seamless management, autopilot for zero-touch deployment, conditional access for security, end-to-end cloud-based management, user-friendly device enrollment, application management, centralized policy enforcement, and security with Microsoft Defender. It also offers remote device wipe, dynamic grouping, compliance monitoring, and Microsoft Copilot for enhanced analytics and reporting. These features improve security, reduce IT workload, and enhance productivity.

"I would recommend Microsoft Intune to others; it is a very good and scalable solution."
"Microsoft Intune is unique in providing management for all operating systems, including macOS, Linux, Android, and iOS."
"The user experience is good; we could work and deploy many controls through Microsoft Intune."

Room for Improvement

Microsoft Intune needs improvements in reporting, integration with non-Microsoft devices, and app deployment options. Users find it complex to configure and navigate, with inconsistent policy synchronization. Mac and Linux support lag behind competitors. Remote control and detailed logging are limited. Enhanced management for diverse operating systems and streamlined user experience are desired. Users experience issues with pricing structure, user interface, and feature updates. Expanded feature support within existing licensing without additional costs is sought.

"There could be some kind of feature that supports a workgroup environment or a separate environment without the Entra ID."
"When pushing anything from Microsoft Intune, the sync timing is 48 hours. While sometimes it takes 5 to 10 minutes, the official period given by Microsoft is within 48 hours, which can be time-consuming for policies, applications, or patches."
"Since the devices are configured over the Internet, whatever policy we apply from the compliance portal does not reflect immediately on the endpoint."

ROI

Users experience significant cost savings with Microsoft Intune, reducing hardware, maintenance, and operational costs. Efficiency improves through automation, with notable reductions in manual labor and faster deployment times. Intune enhances security and device management, lowering the need for additional resources and third-party solutions. Many users observe increased productivity, reduced IT workload, and effective license management. Intune's integration and cloud capabilities deliver measurable financial benefits and improved device compliance.

Pricing

Enterprise users find Microsoft Intune pricing competitive, especially when bundled with Office 365, E3, or E5 licenses, offering cost-effectiveness by including multiple features without additional charges. Negotiating as part of larger Microsoft packages like Azure or Enterprise Mobility Suite is beneficial. Though some users find standalone pricing high, most acknowledge the suite's value in reducing overall costs, especially when integrating with existing Microsoft ecosystems. Licensing flexibility allows for scalable solutions suited for varying organizational needs.

"I don't have any problem as far as cost is concerned. It is bundled with our license."
"With one user base license, we can use Intune for up to five devices. However, with Soti MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only."
"It's a part of Microsoft 365 and E5 licenses.Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"

Popular Use Cases

Organizations primarily use Microsoft Intune for mobile device management and application deployment. It supports secure access to corporate resources, enables management of devices across platforms like Windows, iOS, and Android, and provides compliance enforcement. Intune facilitates enrollment, configuration, and patch management, ensuring security through policy implementation and identity management. It is integral in managing endpoints, leveraging zero-trust principles, and supporting bring-your-own-device environments. Intune is widely used for remote management and device security across enterprises.

Service and Support

Microsoft Intune's support is mixed with both positive and critical feedback. Many appreciate the responsiveness and expertise, particularly with premium support options and escalations to higher levels. However, others experience delays, inadequate initial responses, and slow resolutions, especially for non-premium support. Some note varying knowledge levels among support engineers and challenges in receiving timely assistance. Enhanced communication and efficiency in resolving issues are often suggested improvements.

Deployment

Microsoft Intune's initial setup experiences vary greatly. For those with experience, it is often straightforward, with clear documentation aiding the process. Some find it complex due to policy configurations or hybrid environments, requiring technical expertise. Integrating with other Microsoft services can present challenges, but cloud-based deployment benefits include ease and less maintenance. The setup's complexity often relates to organizational size, existing infrastructure, and specific requirements, making it essential for experienced personnel to handle deployments.

Scalability

Microsoft Intune demonstrates significant scalability, accommodating numerous organizations across various sectors. It efficiently manages a substantial number of devices and users, enhancing scalability through cloud-based infrastructure. Users report seamless expansion capabilities, making it suitable for diverse company sizes and needs. Its cloud-driven architecture supports flexible scaling, catering to businesses with thousands of endpoints. Most assessments commend Intune for its robust scalability, allowing easy user and device management as organizational requirements evolve.

Stability

Microsoft Intune is generally stable, showing significant improvements in recent years. Users report good performance with minimal bugs or crashes. Some challenges exist, such as sync and occasional downtime, but these are manageable. The cloud-based deployment enhances stability, with most organizations praising its reliability. Challenges like inconsistent device syncs or policy updates arise, but Microsoft's ongoing development addresses them. Users note strong uptime and minimal service alerts, making Intune a dependable choice.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft Intune Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

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Top industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Educational Organization

Manufacturing Company

Government

University

Healthcare Company

Comms Service Provider

Retailer

Construction Company

Energy/Utilities Company

Insurance Company

Non Profit

Real Estate/Law Firm

Media Company

Wholesaler/Distributor

Legal Firm

Outsourcing Company

Hospitality Company

Performing Arts

Transportation Company

Pharma/Biotech Company

Consumer Goods Company

Recreational Facilities/Services Company

Aerospace/Defense Firm

Logistics Company

Marketing Services Firm

Compare Microsoft Intune with alternative products

Learn more about Microsoft Intune

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft Intune was previously known as Intune, MS Intune, Microsoft Endpoint Manager.