Microsoft Configuration Manager and Microsoft Intune compete in the device management category, offering different strengths suited for enterprise environments. Configuration Manager seems to hold an advantage in comprehensive system management with robust reporting capabilities, while Intune excels in cloud-based device management, offering flexibility for remote environments.
Features: Microsoft Configuration Manager provides extensive application deployment, patch management, and detailed hardware/software inventory capabilities. It is highly suited for on-premises environments with powerful automation and reporting. Microsoft Intune offers cloud-based mobile and device management, providing app deployment and security compliance, with the ability to manage devices remotely within the Microsoft ecosystem.
Room for Improvement: Microsoft Configuration Manager could improve cloud integration and simplify reporting, as it can be resource-intensive for non-Microsoft product updates. Enhancing mobile device management features is also desired. Microsoft Intune could enhance its reporting and management of non-Microsoft devices, specifically improving features for macOS and Linux, and reducing reliance on other Microsoft products for a more standalone solution.
Ease of Deployment and Customer Service: Microsoft Configuration Manager is favored for its robust on-premises capabilities but has increased deployment time due to its complexity. Customer service is rated strong, with a wealth of online resources available. Microsoft Intune's cloud deployment is simpler, integrating well with Microsoft services, enhancing usability. Support is efficient, with some regional support variations leading to mixed experiences.
Pricing and ROI: Microsoft Configuration Manager is considered more expensive due to its comprehensive features and is often more suitable for larger enterprises needing tailored solutions, with ROI recognized in time savings and effective on-premise management. Microsoft Intune, generally included in broader Microsoft licensing packages, provides competitive pricing and compelling value by integrating with various Microsoft ecosystems, aiding cost-effectiveness for organizations utilizing Microsoft's cloud services.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
The product is suitable for our size, handling 800 devices.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
There were misconfigurations by our team rather than issues with the product itself.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
The setup cost is considered sufficient.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The product valuable for deployment recovery.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.
New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
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