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Microsoft Entra ID Protection vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Microsoft Entra ID Protection offers cost-effective multi-factor authentication and SSO, achieving quick ROI with enhanced efficiency and manageability.
Sentiment score
5.6
Microsoft Intune offers ROI by reducing costs, enhancing productivity, and simplifying IT management with seamless Microsoft integration.
Microsoft Entra ID Protection has out-of-the-box capabilities such as multi-factor authentication and SSO for a wide range of applications.
Enterprise Security Architect at PRS for Music
There is a return on investment in terms of time-saving, control, and ease of manageability of the environment.
Software Solutions Account Manager at First Distribution
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
 

Customer Service

Sentiment score
6.7
Microsoft Entra ID Protection support is mixed; paid support is consistent, while non-contract users face delays and inefficiencies.
Sentiment score
5.8
Microsoft Intune support is knowledgeable and effective, but service quality varies by tier and complex cases may be slower.
We classified it as a critical problem, and they accepted our classification and helped us quickly.
Founder at AiALL
They often refer to internal blogs, which doesn't offer much new information and can limit our capabilities in troubleshooting.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
Tickets often bounce from person to person, requiring the sharing of information multiple times.
Software Solutions Account Manager at First Distribution
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.4
Microsoft Entra ID Protection offers scalable adaptability for businesses of all sizes, efficiently adjusting to fluctuating user demands.
Sentiment score
7.1
Microsoft Intune offers scalable, cloud-based device management with flexible licensing, centralized control, and seamless integration for diverse organizations.
Since it is a cloud computing product, it can accommodate a range of company sizes, from a few users to large businesses.
Security Analyst at UPCI
There are no issues with scalability up to your license limitations.
Senior Solution Architect Data Center & Cloud at a tech services company with 11-50 employees
We haven't experienced problems with Microsoft Entra ID Protection.
Founder at AiALL
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
 

Stability Issues

Sentiment score
7.3
Microsoft Entra ID Protection is reliable with occasional integration issues and rare authentication delays, generally stable for large organizations.
Sentiment score
7.2
Microsoft Intune demonstrates high reliability in endpoint management with minor sync issues, achieving user satisfaction and consistent performance improvements.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
 

Room For Improvement

Microsoft Entra ID Protection needs enhanced integration, licensing transparency, better UI, and improved scalability for optimal hybrid environment use.
Microsoft Intune struggles with compatibility, usability, and support issues, impacting policy management and integration with non-Microsoft tools.
If there was some level of backup mechanism available with quick restore functionality, that would be beneficial.
Senior Solution Architect Data Center & Cloud at a tech services company with 11-50 employees
Occasionally, when we are trying to do something different in terms of integrating into a new vendor or platform, especially with some of the new SaaS platforms, there are not many out-of-the-box solutions available, so we have to build custom solutions.
Enterprise Security Architect at PRS for Music
Microsoft has not offered control over how they calculate high or low-risk scenarios.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
 

Setup Cost

Enterprise clients find Microsoft Entra ID Protection costly, complex, and seek simpler, affordable licensing options for smaller businesses.
Microsoft Intune is cost-effective within Microsoft 365 bundles but may be costly standalone, requiring careful evaluation for needs.
Entra ID Protection is not badly priced, but some clients, especially in medium to smaller scale companies in third-world countries, find it quite expensive.
Software Solutions Account Manager at First Distribution
Microsoft Entra ID requires additional licensing components.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
The pricing for Microsoft Entra ID protection is not expensive.
Security Analyst at UPCI
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
 

Valuable Features

Microsoft Entra ID Protection offers granular control, anomaly detection, and seamless integration for enhanced security and identity threat remediation.
Microsoft Intune offers seamless management, security, and compliance, improving efficiency and reducing manual effort with automation and integration features.
Having a single sign-on feature with Entra ID ensures seamless access to various applications, even those with significant security constraints.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
These features ease the job of security analysts, providing a better vision of user activities and potential risks.
Security Operations Team Leader at Yalla Security Srl
We use automated remediation for logon purposes and error purposes. It remediates issues and provides just-in-time access when applicable.
Senior Solution Architect Data Center & Cloud at a tech services company with 11-50 employees
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
 

Categories and Ranking

Microsoft Entra ID Protection
Ranking in Microsoft Security Suite
11th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Identity Management (IM) (7th), Identity Threat Detection and Response (ITDR) (3rd)
Microsoft Intune
Ranking in Microsoft Security Suite
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st)
 

Mindshare comparison

As of August 2026, in the Microsoft Security Suite category, the mindshare of Microsoft Entra ID Protection is 2.3%, down from 4.0% compared to the previous year. The mindshare of Microsoft Intune is 7.4%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite Mindshare Distribution
ProductMindshare (%)
Microsoft Intune7.4%
Microsoft Entra ID Protection2.3%
Other90.3%
Microsoft Security Suite
 

Featured Reviews

MohammedTalukdar1 - PeerSpot reviewer
Enterprise Security Architect at PRS for Music
Identity protection has unified access control and delivers faster, risk-based threat response
The licensing for Microsoft Entra ID Protection is somewhat complex depending on whether you have an E5 or E3 licensing model, so improving the licensing models would make it a lot easier to use. The cost could always be lower; at the moment, I would say it is reasonable, but to get the full suite, you need to go for at least an E5 license, which can be very expensive. Occasionally, when we are trying to do something different in terms of integrating into a new vendor or platform, especially with some of the new SaaS platforms, there are not many out-of-the-box solutions available, so we have to build custom solutions.
HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
8%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Active Directory Identity Protection?
The cost could always be lower; at the moment, I would say it is reasonable, but to get the full suite, you need to go for at least an E5 license, which can be very expensive.
What needs improvement with Azure Active Directory Identity Protection?
The licensing for Microsoft Entra ID Protection is somewhat complex depending on whether you have an E5 or E3 licensing model, so improving the licensing models would make it a lot easier to use. T...
What is your primary use case for Azure Active Directory Identity Protection?
I primarily use Microsoft Entra ID Protection as an Identity and Access Management platform. The primary use case for Microsoft Entra ID Protection is Identity Management, although there are numero...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

Azure Active Directory Identity Protection, Azure AD Identity Protection
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Information Not Available
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Microsoft Entra ID Protection vs. Microsoft Intune and other solutions. Updated: June 2026.
908,858 professionals have used our research since 2012.