Micro Focus Operations Orchestration Reviews

What is our primary use case?

We are using this solution for change management and incident management.

What is most valuable?

The most valuable feature of this solution is the sustainability and the simplicity around the usage. The improvisation in the previous version was very stable, and the features that were built around this particular product are very good.

What needs improvement?

The price is an area that should be addressed because the price is high.

For how long have I used the solution?

I have been using Operations Orchestration for approximately 15 years. We are using the latest version.

What do I think about the stability of the solution?

It's very stable. If you ask me for the success rate metrics, it's more than 90% for both.

What do I think about the scalability of the solution?

We have more than 50,000 users in our organization. We have a team of 15 IT members who take care of the front and backend of this solution.

How was the initial setup?

We have a handbook that we use to complete the installation.  We haven't come across anything major as a part of the installation. The installation is straightforward.  We can reach out to Micro Focus support if we come across any difficulties.

What about the implementation team?

We have completed parts of the installation ourselves and have reached out to Micro Focus for other areas of the integration.

What's my experience with pricing, setup cost, and licensing?

The cost is very high compared to anything else available.

What other advice do I have?

I would recommend this solution to others who are interested in using it. We will continue to use this product, providing we get the premium rates. If they change our premium rates then we will consider switching. I would rate Operations Orchestration an eight out of ten.

Which deployment model are you using for this solution?

On-premises