Try our new research platform with insights from 80,000+ expert users

OpenText Operations Orchestration vs SnapLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.6
OpenText Operations Orchestration saves costs and time, reducing workloads and increasing productivity with a 40% efficiency improvement.
Sentiment score
8.5
Clients praise SnapLogic for improving efficiency and ROI, simplifying cloud integration, and automating data transfer without coding skills.
SnapLogic is really helpful and processes in very little time, so it doesn't take much time compared to any legacy tool.
Technical Specialist App Development at Birlasoft IndiaLtd.
SnapLogic has helped automate manual data transfers significantly and improved our workflow efficiency, reducing integration development timelines considerably, which reflects a good ROI.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
 

Customer Service

Sentiment score
6.1
OpenText Operations Orchestration's customer and technical support can be inconsistent, with users experiencing varying levels of service quality.
Sentiment score
7.0
SnapLogic's customer service receives mixed reviews, with commendations for quick responses and critiques for delays and knowledge gaps.
Customer support scales well; as pipeline volume grows, we have been able to add more integrations and users without performance degradation.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
The technical support from SnapLogic is excellent, and I would give it a complete ten.
Senior Data Analyst at a pharma/biotech company with 10,001+ employees
Some SMEs are allotted for the organization, so in case of any issue, we have their email IDs to contact them for support, including SMEs and community.
Technical Specialist App Development at Birlasoft IndiaLtd.
 

Scalability Issues

Sentiment score
7.4
OpenText Operations Orchestration is praised for scalability, handling large architectures seamlessly, and supporting diverse, extensive server networks without downtime.
Sentiment score
7.4
SnapLogic offers easy scalability and elasticity in cloud and on-prem environments, supporting diverse business sizes and user needs.
I rate the scalability of SnapLogic as eight out of ten.
Senior Data Analyst at a pharma/biotech company with 10,001+ employees
 

Stability Issues

Sentiment score
7.0
OpenText Operations Orchestration's stability has improved, achieving over 90% success despite minor customization and event remediation challenges.
Sentiment score
7.4
SnapLogic is stable with high uptime, but faces challenges with large datasets and some prefer competitor support.
But recently, in a year, I haven't found many performance issues in SnapLogic.
Technical Specialist App Development at Birlasoft IndiaLtd.
I would rate the stability of SnapLogic as nearly ten out of ten.
Senior Data Analyst at a pharma/biotech company with 10,001+ employees
 

Room For Improvement

OpenText Operations Orchestration needs better integration, scalability, a modern interface, cloud options, open-source support, and pre-built workflows.
SnapLogic needs improved integrations, processing, transparency, support, AI, and performance for better user experience and large data handling.
If the AI capabilities and integrations were more intuitive and easy to learn for new users, it would be greatly beneficial.
Senior Data Analyst at a pharma/biotech company with 10,001+ employees
They can improve more visuals, with graphical representations, such as how many things can be added, how many users can be added or dropped, and how the back-end nodes can be graphically shown in a better way.
Technical Specialist App Development at Birlasoft IndiaLtd.
Some advanced features lack detailed documentation, and debugging complex pipelines could be more intuitive.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
 

Setup Cost

OpenText Operations Orchestration is seen as costly but offers significant value through cost and time-saving automation capabilities.
SnapLogic's pricing, though moderate to high, offers scalability and value for complex integrations with its flexible, usage-based licensing.
I would say the pricing is on the higher side, but it aligns with the capabilities offered for mid- to large integrations.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
There would be only one point of improvement if the price could be lower.
Head of Data Practice at a tech consulting company with 201-500 employees
SnapLogic is positioned at around seven or eight out of ten in terms of pricing.
Senior Data Analyst at a pharma/biotech company with 10,001+ employees
 

Valuable Features

OpenText Operations Orchestration streamlines automation with easy integration, centralized management, and flexible features, reducing deployment time significantly.
SnapLogic simplifies low-code development with drag-and-drop tools, pre-built snaps, and seamless integration, enhancing efficiency and user experience.
SnapLogic has helped automate manual data transfers, improved workflow efficiency, and significantly reduced the integration development timelines, which is a measurable outcome.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
I also like the whole child-parent pipeline feature; it allows me to break up a process into smaller pieces and then have one big pipeline that controls these smaller pipelines.
Head of Data Practice at a tech consulting company with 201-500 employees
It's moving into AI, so we can create AI agents with LLM models. We can use most of the LLM such as Amazon Bedrock, OpenAI, Azure AI.
Technical Specialist App Development at Birlasoft IndiaLtd.
 

Categories and Ranking

OpenText Operations Orchest...
Ranking in Process Automation
24th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (21st)
SnapLogic
Ranking in Process Automation
16th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Data Integration (21st), API Management (20th), Cloud Data Integration (14th), Integration Platform as a Service (iPaaS) (11th)
 

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of OpenText Operations Orchestration is 1.0%, up from 0.7% compared to the previous year. The mindshare of SnapLogic is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Market Share Distribution
ProductMarket Share (%)
SnapLogic1.0%
OpenText Operations Orchestration1.0%
Other98.0%
Process Automation
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
SameerShaikh - PeerSpot reviewer
Technical Specialist App Development at Birlasoft IndiaLtd.
Has automated manual tasks and simplified integration with pre-built connectors while supporting AI use cases
The tool is very user-friendly and not complex to understand. The structure of the platform is easy to understand, and we can build multiple systems with low-code, no-code, so it doesn't require much coding language. Now it is moving more into APIs, so we can create APIs to transfer data, which we can manage. It's moving into AI, so we can create AI agents with LLM models. We can use most of the LLM such as Amazon Bedrock, OpenAI, Azure AI. With those Snaps, we can integrate and move more into the AI world. SnapLogic is hosted on Groundplex and AWS cloud. It has pre-built connectors, which we call Snaps. That is very helpful to connect with multiple systems. We have a dashboard monitor that is very graphical. We can measure exact times in seconds and how much time it took to complete the process. With that help, it's really helpful to see how much memory consumption is utilized. The monitor structure has very good features for SnapLogic. SnapLogic is an integration tool which we use to integrate multiple systems such as source system, target system, cloud systems, and Groundplex systems. It is an iPaaS tool and a very strong tool. Now it is moving more into APIs and AI/ML tools; it is improving their knowledge. It is helpful for creating SnapLogic agents. In this way, SnapLogic is expanding their work.
report
Use our free recommendation engine to learn which Process Automation solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
10%
Healthcare Company
8%
Government
6%
Financial Services Firm
18%
Manufacturing Company
12%
Comms Service Provider
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
What do you like most about SnapLogic?
Despite having no prior experience in SnapLogic, we managed to build, test, and prepare it for release in just three hours, handling heavy data efficiently.
What needs improvement with SnapLogic?
Some advanced features lack detailed documentation, and debugging complex pipelines could be more intuitive. We have faced a few issues with pipeline throttling, but SnapLogic support was responsiv...
What is your primary use case for SnapLogic?
Our main use case for SnapLogic is building integration pipelines across SaaS applications, databases, and internal systems to automate the data flows. A specific example of how we have used SnapLo...
 

Also Known As

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
DataFlow
 

Overview

 

Sample Customers

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Adobe, ADP, BlackBerry, Bonobos, Box, Capital One, Dannon, Eero, Endo, Gensler, HCL, HP, Grovo, HIS, iRobot, Leica, Merck, Sans, Target, Verizon, Vodafone, Yelp, Yahoo!
Find out what your peers are saying about OpenText Operations Orchestration vs. SnapLogic and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.