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Icinga vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in Network Monitoring Software
17th
Ranking in IT Infrastructure Monitoring
25th
Ranking in Cloud Monitoring Software
18th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Server Monitoring (12th)
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
6th
Ranking in Cloud Monitoring Software
11th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of Icinga is 3.3%, up from 2.5% compared to the previous year. The mindshare of PRTG Network Monitor is 4.2%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Harrison Bulley - PeerSpot reviewer
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.
Noman-Saleem - PeerSpot reviewer
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting
We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The apply rules feature saves a lot of time."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"An affordable solution for small organizations to do basic network monitoring."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"Macros and the ability to connect it to Google Maps are valuable features."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"We have found the solution to be stable."
"We have asked questions of their technical support and they have a very good response time."
"PRTG Network Monitor is easy to set up. Within a few minutes, it is operational."
"Speed of deployment is one of the most valuable features."
"I like the mobility of the PRTG Network Monitor and ITOps Dashboard."
"The tool is integrated with our email for the alerts."
"I really love the activity library. It gives the flexibility to discover data and metrics about my interface and data server."
"The technical support seems to be quick, clever, and has a comprehensive knowledge base online, which is fantastic."
"Its proactiveness is its most valuable feature. We already know when we come in, in the morning, if a server or site is down, as opposed to someone telling us."
 

Cons

"One of the areas that are frustrating is remote monitoring for more than one machine."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"The user interface should be improved."
"Icinga’s automation could be improved."
"We have found some problems with Nagios, and support isn't very responsive."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"PRTG Network Monitor needs to enhance network performance monitoring."
"They should work on syncing the solution with Gmail."
"PRTG does not allow us to scan devices like we can scan software or another problem in it. Also, I cannot draw graphical graphs in Woodview/look. Another problem is that we cannot draw a good diagram in PRTG."
"A room for improvement in PRTG Network Monitor is its sensors. Its application technology sensor, such as the IAS, .NET, etc., needs some improvement because it doesn't work as expected. For example, the IAS sensor doesn't give immediate information, and the information you get from it isn't of good value. The web GUI of PRTG Network Monitor also needs improvement because errors keep popping up if it's not been updated to the latest version. What I'd like to see in the next release of the tool is end-to-end topology mapping for the business model, and that should be required. There has to be a technical map. Technical mapping and topological creation are missing in PRTG Network Monitor, so I would like to see those in the future."
"PRTG Network Monitor can improve Layer 2 and Layer 3 network maps and the GUI more user-friendly. Additionally, they should bundle the features so I can monitor everything on one particular device."
"The technical support could respond a little bit quicker."
"I would like to see more updates available in this solution."
"The remote probes seem to be a little bit buggy at times. They just stop working or they say they can't communicate. What we tend to do to is install the remote app onto the servers that we use. That seems to clear it up."
 

Pricing and Cost Advice

"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The solution is cheap."
"The product is inexpensive compared to other DBM products."
"The solution is free to use."
"We're using the free version of Icinga."
"It's an open-source solution."
"This is an open-source solution with paid support."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"Cost was a factor when selecting this solution, but it just did everything we wanted it to do."
"It's an annual license that is based on the number of endpoints that we're tracking and using."
"PRTG Network Monitor is cheap."
"The price of PRTG Network Monitor is reasonable for the features that the solution provides. They charge you per monitoring, not per node, it is per port that you need for a device."
"We are using the premium version of PRTG Network Monitor. The price of the solution is a bit higher than competitors but it is worth the extra money. However, it would be helpful if the price was lower."
"PRTG Network Monitor is not that expensive, so I like it cost-wise. There's no additional cost apart from the standard licensing fees. On a scale of one to five, with one being the cheapest and five being the most expensive, I would rate the cost of PRTG Network Monitor a two."
"While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year."
"Pricing for PRTG Network Monitor is a nine out of ten. It meets my company's budget and monitoring requirements. My company is on a perpetual license."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Comms Service Provider
11%
Manufacturing Company
8%
Educational Organization
21%
Computer Software Company
11%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Icinga?
The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing is in the middle. It's not too high, nor too low, but it's reasonable.
 

Comparisons

 

Also Known As

Icinga Cloud Monitoring
No data available
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Icinga vs. PRTG Network Monitor and other solutions. Updated: June 2025.
861,524 professionals have used our research since 2012.