What is our primary use case?
My main use case for Huntress Managed SIEM is working with partners who will then be able to deliver the customer needs to the end user. I work with enabling partners and discuss security information and SIEM solutions as a whole along with different vendors such as Exabeam, Huntress, Splunk, and Sentinel.
I primarily use Huntress Managed SIEM to help our partners deliver it to the customers, providing intelligent data filtering and real-time detection. The solution collects logs, gathers data, and ensures that partners can collect logs, detect threats, and investigate them.
What is most valuable?
Huntress Managed SIEM is designed to make powerful threat response and compliance support accessible without complexities. It is a very simple solution to use, especially compared to the cost associated with a traditional SIEM. The feature of intelligent data filtering stands out significantly.
One of the best features Huntress Managed SIEM offers is how simple it is to set up. The alerts are filtered so I do not get tons of alerts and unnecessary noise. Low expertise is needed because traditional SIEMs normally require quite high knowledge and expertise. Huntress Managed SIEM includes human analysis, so it is not all aided by AI.
Huntress Managed SIEM combines machine detection with human investigation, which adds context and helps confirm if something is actually a threat rather than just noise. This provides a real-life comparison of who is affected, how it happened, if it is spreading, and how bad it is, along with clear actions that can be taken, such as isolating a machine, enabling MFA, resetting the password, or completely killing the process. Without humans, everything looks urgent, but with them, it provides real-time, real risk escalation which prevents alert fatigue. The ROI of human analysis lies in time saved; I am not doing a deep investigation or log digging for an hour, allowing for fast incident response.
The confidence aspect provided by Huntress Managed SIEM is significant because it prevents costly mistakes and breaches. The massive reduction in downtime gives people confidence knowing they will not lose money due to easily avoidable problems. Additionally, I do not incur high costs for numerous SOC analysts when I can use Huntress Managed SIEM, which replaces costly security overheads. Those are major points of ROI that help ensure confidence, not only regarding financial aspects but also compliance benefits through audit logs, security reporting, and satisfying cyber insurance requirements.
What needs improvement?
I believe Huntress Managed SIEM could be improved by increasing integrations with non-Microsoft solutions as this would broaden its appeal. A broader out-of-the-box solution for diverse environments including IoT, Mac OS, and Linux servers would be valuable.
I would rate Huntress Managed SIEM an eight because a couple of things could be changed, such as having more integrations with non-Microsoft systems, improved customization on the dashboard, and enhanced reporting in the threat intelligence updates. Being unable to click on new niche variants of threats is another point I would mention, but overall an eight out of ten is a good score because I think it is a very well-priced solution for its capabilities and all the positives I have outlined.
The eight rating is primarily influenced by those integration and customization points I mentioned, which are the main requests from customers.
For how long have I used the solution?
I have been using Huntress Managed SIEM for about twelve months, and I have eighteen months of selling SIEM experience.
What do I think about the stability of the solution?
Huntress Managed SIEM is very stable, which I consider a major positive. I can rely on its capacity to deliver true detections without a lot of noise, which forms a big part of why I think it is an excellent solution.
What do I think about the scalability of the solution?
Huntress Managed SIEM performs well regarding scalability, as does any other SIEM solution. The level of expertise needed is quite low, making scalability really good. It is designed for small to medium businesses; however, the challenge arises in enterprise settings. The scalability for SMEs and MSPs is noteworthy for a few hundred endpoints, but it struggles with scalability when dealing with high logs, multi-site, multi-tenant setups, and large volumes of endpoints, which poses a challenge.
How are customer service and support?
Customer support through our channel partners is excellent. They have a great team, and the CSMs are really good. They operate a solid channel model within the UK channel.
Which solution did I use previously and why did I switch?
I have previously used various different solutions, including Exabeam, and looked into others such as Splunk.
How was the initial setup?
The pricing, setup cost, and licensing for Huntress Managed SIEM are quite good, averaging around £20 to £40, though this is variable. However, it pays for itself by avoiding breaches, reducing downtime, and eliminating the need to pay for highly expert SOC analysts, which can cost over £100,000.
What was our ROI?
Huntress Managed SIEM has positively impacted my organization by providing several ROIs. First, the cost is typically £20 to £50 per endpoint per month, although this varies. Avoiding one breach can save in excess of £50,000 to £200,000. The reduction in downtime can exceed £10,000 plus, and it also avoids the need to hire SOC staff, which can cost over £100,000. I can expect an estimated five to twenty times return on investment with this solution.
Beyond the money, the real ROI is the confidence during incidents, knowing what has actually happened instead of what could be happening. I can make fast decisions without guessing, aided by human support, and sleep at night knowing that alerts have been actioned and are legitimate.
While I do not have the exact numbers myself, I acknowledge that any breach can range from £10,000 to over £100,000, with average downtime per day costing tens of thousands. Huntress Managed SIEM eradicates these losses and provides a complete return on investment by preventing downtime and breaches, ensuring no money is lost.
Which other solutions did I evaluate?
Before choosing Huntress Managed SIEM, I evaluated other options such as Splunk, Exabeam, and Sentinel, among others.
What other advice do I have?
My advice for others looking into using Huntress Managed SIEM is to research and compare it with other SIEM solutions. If I am a small to medium enterprise that wants to avoid spending a lot and minimize the risk of breaches while receiving alerts without excessive noise, this is a good solution.
Huntress Managed SIEM is a great solution overall. To summarize, Huntress Managed SIEM is a security solution that offers event management designed to make powerful threat detection, response, and compliance support accessible without the complexities and costs of traditional SIEMs. It delivers real-time detection, operates a twenty-four/seven AI-assisted SOC center, ensures effective threat management, and allows data retention for compliance needs from one up to seven years. It is well-priced and provides significant value.
The importance of Huntress Managed SIEM offering security and compliance solutions without complexity is paramount for my organization as it fulfills the requirement for compliance to enlist logs that continuously check my infrastructure with SIEM and exposure management. Having this in place ensures I can prove I am actively monitoring, protecting, and recording security effectively while showing compliance. Most environments require log collection, monitoring, incident detection, and that is exactly what Huntress Managed SIEM does.
The time to see actionable detections after deploying Huntress Managed SIEM is quite good; it has a quick time to value. Implementing it does not require extensive expertise to run Huntress Managed SIEM within my infrastructure, which is a positive, and I can see the threat detection via logs very quickly, making the time to value really fast.
I assess the visibility provided by Huntress Managed SIEM on the same day of deployment as very easy. Once I start enrolling and using it, the logs are clear to find. The setup is simple, and the alerts are well-filtered, so I do not experience alert noise and fatigue. Being able to use that as a time to value, along with low expertise needed, is a really good point.
I would assess Huntress Managed SIEM's enhanced correlation and detection coverage in identifying potential threats earlier in the attack life cycle as quite high quality. The only negative is that niche or newer threat variants with failed alerts are not picked up as much, which is probably why I would categorize it as a con.
My experience with the behavioral analytics feature in Huntress Managed SIEM reflects that this is a con, as I feel the competitor Exabeam performs this to a greater degree.
I rate Huntress Managed SIEM an eight out of ten overall.