Fortra's JAMS Pros review quotes

Rob Grafrath - PeerSpot reviewer
Director, Enterprise Systems at Capio
May 16, 2022
It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem.
Chris Waring - PeerSpot reviewer
Sr. Vice President, Managed Services and Delivery at Powwr
May 23, 2022
It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS.
Kammy Olive - PeerSpot reviewer
Network and Local Support Manager at a comms service provider with 5,001-10,000 employees
Mar 27, 2023
The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without.
Learn what your peers think about Fortra's JAMS. Get advice and tips from experienced pros sharing their opinions. Updated: September 2023.
735,432 professionals have used our research since 2012.
BM
IT Analyst at a computer software company with 51-200 employees
Mar 23, 2023
We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS.
YC
Technical Operations Manager at a financial services firm with 501-1,000 employees
Oct 17, 2021
Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data.
IR
Database Administrator at a financial services firm with 501-1,000 employees
Oct 26, 2021
The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level.
PF
Director of IT Operations at a financial services firm with 501-1,000 employees
Sep 5, 2023
The product is easy to use.
DT
Database Administrator at a insurance company with 1,001-5,000 employees
Mar 24, 2023
The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc.
MS
DBA at a marketing services firm with 11-50 employees
Oct 4, 2021
The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly.
DS
Application & Cloud Migration Administrator at State of Minnesota
Mar 14, 2023
I like how you can add new execution methods on the fly. It isn't overly complex to add Python script support to an execution method in the JAMS system. The scheduling is excellent. You can schedule a maintenance window and take that resource unit out of everything. It halts all of the jobs.

Fortra's JAMS Cons review quotes

Rob Grafrath - PeerSpot reviewer
Director, Enterprise Systems at Capio
May 16, 2022
The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods.
Chris Waring - PeerSpot reviewer
Sr. Vice President, Managed Services and Delivery at Powwr
May 23, 2022
All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases.
Kammy Olive - PeerSpot reviewer
Network and Local Support Manager at a comms service provider with 5,001-10,000 employees
Mar 27, 2023
We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server.
Learn what your peers think about Fortra's JAMS. Get advice and tips from experienced pros sharing their opinions. Updated: September 2023.
735,432 professionals have used our research since 2012.
BM
IT Analyst at a computer software company with 51-200 employees
Mar 23, 2023
The documentation is not super... It's not as quick and slick as I'd like it to be.
YC
Technical Operations Manager at a financial services firm with 501-1,000 employees
Oct 17, 2021
JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them.
IR
Database Administrator at a financial services firm with 501-1,000 employees
Oct 26, 2021
The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that.
PF
Director of IT Operations at a financial services firm with 501-1,000 employees
Sep 5, 2023
The product does not allow the users to cut and paste the job names from the screen.
DT
Database Administrator at a insurance company with 1,001-5,000 employees
Mar 24, 2023
The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions.
MS
DBA at a marketing services firm with 11-50 employees
Oct 4, 2021
The search capability needs to be improved because when we try to search for a job, it's hard to do.
DS
Application & Cloud Migration Administrator at State of Minnesota
Mar 14, 2023
I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better.