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JAMS vs Rocket Zena comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Ranking in Workload Automation
5th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
Rocket Zena
Ranking in Workload Automation
20th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Workload Automation category, the mindshare of JAMS is 2.0%, up from 1.4% compared to the previous year. The mindshare of Rocket Zena is 2.7%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Patrick Norton - PeerSpot reviewer
Support has been among the most helpful and knowledgeable we've ever worked with but performance monitoring needs improvement
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me. JAMS has some quirks. It has a bit of a learning curve. Some exceptions are not intuitive, such as when a job is terminated due to exceeding its defined runaway time limit. This generates a misleading exception message that is difficult for new users to understand and requires experience to interpret correctly. Stalled jobs present a unique challenge, particularly when pushing a system like JAMS version six to its limits. While rare, these instances occur when jobs become unresponsive despite appearing in API queries but not in the monitoring console. Although workarounds exist, they highlight the need for improved native monitoring capabilities within JAMS. Currently, the system assumes flawless operation, necessitating supplemental monitoring tools to detect issues like excessive pending or stalled jobs, ensuring timely intervention by our teams.
JuanGonzalez6 - PeerSpot reviewer
A continuously evolving, stable solution, with responsive support
The visual whiteboard for design and execution included with the solution is very crucial to those who are new to Rocket Zena, especially so that the learning curve is minimized and they can focus on accomplishing the task. We process our system's payroll through Rocket Zena. The fact that it's a multi-process, multi-layered application, means that we can rely on the solution for kicking off processes, notifying user vendors of the steps, completions, error logging, and historic events from the previous run times. Rocket Zena's ability to automate jobs on the mainframe as a distribution workload automation solution is good. The solution continuously improves over time. We're eager to start the latest upgrade this coming year that'll put us on the cloud. Hopefully, this will improve the product even more. We can run things natively without the scheduler if needed. The solution working properly and up to date without the need for a mainframe scheduler is crucial. We use the solution to manage a few complex operational workflows end-to-end across multiple technology stacks. Rocket Zena does a great job of simplifying our cross-platform processes through automation. The solution helps speed operations up and keeps them automated allowing us to focus on other priorities. The solution helps increase our completion rates by working overnight to meet our SLAs. Rocket Zena completes 30 percent of our workload outside of our standard work hours. Rocket Zena's cross-platform job scheduling helped us save around 40 percent of programming time by automating repetitive tasks. We use the solution to transfer our current files and keep up with our infrastructure on a few automated jobs, such as refreshing our database which happens overnight. The solution helped free up around 15 percent of our engineer's time to focus on more value-added work.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The planning capabilities are most valuable."
"We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS."
"I appreciate JAMS for its readily available templates that allow me to create and deliver stand-up presentations within minutes quickly."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."
"The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven."
"I have found the scheduling feature the most valuable. I can map dependencies by using ASG-Zena. It gives a nice, quick visualization as to where things are."
"From a Linux configuration point of view, Rocket Zena is straightforward. It's fairly easy to set up the server and agents once you know how to do it."
"The most valuable feature is the FTP file transfer."
"We haven't had any problems since we installed it. It runs as expected, we haven't had any critical problems. It helps keeps the business running 24/7."
"Its FTP feature is very good, as is scheduling any process or task with the Zena client. I have found it to be very helpful. If a task fails, it gives you a prompt."
"I like the whole product, but specifically, I like the license part. It's very easy to acquire a license for this product."
"In the latest upgrade, Zena added a web-based client. The more I use it, the more I like it. It's an excellent interface. They do a good job of steadily improving the solution to make it more useful."
"You can click Ctrl-G and bring a diagram view. You're able to view in a diagram format. The view that it provides is easy, and you can move to the left, up, or down. You can double-click on a certain process. It'll drill into that process and all of its underlying components. You can double-click on an arrow or a component, and it'll bring up a screen that'll have all the variables that are assigned to that particular piece, as well as the values at run time. So, the diagram feature of it, at least for me, is pretty valuable."
 

Cons

"The monitoring of the JAMS product and its performance is an area of concern for me."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."
"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."
"The error messages from JAMS often need clarification, hindering our ability to resolve issues swiftly."
"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."
"The search capability needs to be improved because when we try to search for a job, it's hard to do."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"The UI is not intuitive, and it would be nice if there was a web interface."
"One area where it could be improved is communication between the different servers. Sometimes there are processes that have already been completed but we get a status notification that they're still active."
"Rocket Zena is a mainframe-based job scheduler. I would like it to be more open so that we can use it on a distributed platform."
"Another one that is probably a little bit bigger for me is that when there is an issue or there's an error, it writes on a different screen. I have to find the actual process name and go to a different screen to view the alert that got generated. On that screen, everyone's processes, not just the processes of the folks in my department, are thrown. It takes me a while to find the actual error so that I could go in there and look at the alert. It could be because of the way it was set up, but at least for me, it isn't too intuitive."
"In the next release, I would like the user experience to be improved. The user interface should be more appealing to gen-z."
"The documentation has room for improvement."
"In the web interface, it stacks the tasks across the top, and they accumulate until you close or clean those out. That seems a little cumbersome. You must right-click and close all tabs constantly to keep the console clean and manage your views."
"The scheduling mapping is a little disjointed. There is no wizard-type approach. There are a lot of different things that you have to do in completely different areas. They could probably add the functionality for creating all components of a mapping or an OPA schedule. The component creation could be done collectively rather than through individual components."
 

Pricing and Cost Advice

"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"The product is reasonably priced, and we don't have any add-ons."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"The pricing and the licensing are good. It is affordable and can be used to improve and optimize productivity."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
14%
Healthcare Company
9%
Manufacturing Company
5%
Financial Services Firm
29%
Insurance Company
12%
Computer Software Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
What needs improvement with JAMS?
A major improvement would be the integration of AI to help us accomplish various tasks. AI could assist in simplifying operations and could potentially enhance the tool's capabilities.
What are some of the things you've done to recession-proof your tech stacks?
Automation can play a pivotal role here. Many users understood that during an economic downturn, they needed to achieve more with limited resources. Automation emerged as a powerful solution to fil...
Do you have any tips for managing my company's modernization, without any disruptions?
Today, we will look at the legacy systems, the red flags that point at the system getting old and rusty, and the ways a reliable custom software. This guide: https://www.cleveroad.com/blog/legacy-s...
How can hybrid cloud solutions benefit our organization’s infrastructure?
Hybrid cloud solutions can be really beneficial for organizations' infrastructure. The flexibility and versatility they provide can enable users the ability to adapt to changing business needs and ...
 

Comparisons

 

Also Known As

No data available
ASG-Zena
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Fraternidad Muprespa
Find out what your peers are saying about JAMS vs. Rocket Zena and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.