IBM Workload Automation vs JAMS comparison

IBM and Fortra are both solutions in the Workload Automation category. IBM is ranked #12 with an average rating of 7.8, while Fortra is ranked #5 with an average rating of 8.6. IBM holds a 6.9% mindshare in WA, compared to Fortra’s 1.9% mindshare. Additionally, 96% of IBM users are willing to recommend the solution, compared to 97% of Fortra users who would recommend it.

IBM Workload Automation

Read 32 IBM Workload Automation reviews

3,686 Views
2,420 Comparison Views

96% willing to recommend

JAMS

Read 35 JAMS reviews

1,797 Views
494 Comparison Views

97% willing to recommend

IBM Workload Automation

JAMS

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 4, 2025

IBM Workload Automation and JAMS are competitors in job scheduling and workload management. IBM Workload Automation is advantageous due to its extensive integrations and global scalability, while JAMS is favored for its robust automation capabilities.

Features: IBM Workload Automation stands out with customizable workflows, global scalability, and predictive alerting. It offers robust environment management suitable for complex IT setups. JAMS excels in cross-platform scheduling, extensive API support, and managed file transfers, catering to sophisticated automation and scheduling needs.

Room for Improvement: IBM Workload Automation could benefit from more streamlined training resources and enhanced user interface customization. Additionally, integration processes could be simplified. JAMS might improve by expanding integration capabilities with popular third-party applications and offering more intuitive setup guides. Enhancing its documentation could further assist users during deployment.

Ease of Deployment and Customer Service: IBM Workload Automation provides comprehensive deployment support and detailed documentation, aiding integration in complex environments. It receives positive feedback for customer service responsiveness. JAMS offers straightforward deployment, requiring fewer IT resources, making it ideal for businesses with limited staff, and is supported by a responsive team.

Pricing and ROI: IBM Workload Automation generally requires a higher initial investment but offers substantial ROI through extensive features and scalability. In contrast, JAMS appeals to organizations seeking straightforward job scheduling without needing extensive integration, promising swift ROI with lower upfront costs.

To learn more, read our detailed IBM Workload Automation vs. JAMS Report (Updated: April 2025).

Buyer's Guide

IBM Workload Automation vs. JAMS

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Workload Automation

Ranking in Workload Automation

12th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

JAMS

Ranking in Workload Automation

5th

Average Rating

8.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Workload Automation category, the mindshare of IBM Workload Automation is 6.9%, down from 8.3% compared to the previous year. The mindshare of JAMS is 1.9%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Ilhami Arikan

Cloud Services Automation Technologies Manager at Garanti Teknoloji

With an easy setup phase in place, agent-based installation can be done in minutes

Sometimes we have issues with the solution's stability. So, stability can be improved. Reporting and visibility of the solution need improvement. These days, we need more visibility. We need to access the logs and databases easily. You need to keep track of the running number of logs, like which ones are executed, completed, etc. So if there would be a good reporting dashboard, then it would be good. There's room for improvement in the solution since it is a challenging thing when we want to use the solution's technology with our new technologies. For example, if we need to use TWS on our OpenShift platform, the solution's API is not capable enough. So the product itself needs to be aligned with new technologies.

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Rob Grafrath

VP, Enterprise Systems at Capio

We can scale up our organization's scheduling and automation without having to add staff to the department

The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of IBM Workload Automation is its holistic view, which helps me find technical solutions quickly. For instance, if a customer has an issue completing their workload within a specific time frame, the tool provides enough information to identify and resolve the issue. One of the main challenges is dealing with data infrastructure problems and pending updates. Workload Automation helps me leverage current AI capabilities to recommend architectural updates to avoid these issues. It also allows me to balance CPU usage effectively, ensuring service level agreements are met. The interface is user-friendly and facilitates this process smoothly."

"IBM Workload Automation provides good performance and monitoring."

"The support from Cisco is very good. I was with them as a company for 40 years"

"The technical support is great, the product is easy-to-use, and it is stable."

"The initial setup is easy."

"Provides a robust, full spectrum enterprise-wide WLA platform."

"The DWC, when configured correctly, is a great GUI tool to provide Self-Service Scheduling capabilities to the user community."

"This solution has a request feature where users can request the added features they need to have developed. Based on client voting for those features, these are developed and released."

More IBM Workload Automation pros

"Being able to create a series of chained jobs, which are basically linked jobs is valuable."

"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."

"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."

"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."

"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."

"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."

"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."

"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."

More JAMS pros

Cons

"Slow down on the releases a bit. I fully understand that IWA functionality is increasing at an amazing rate, but trying to keep up with the upgrades is rough."

"The solution's installation could be improved because the customers have to do it all the time."

"The schedule refreshes daily and that's a challenge for us."

"The solution should offer more free technical sessions to customers so that they can gain more experience or learn more about how to use it."

"It should support other schedulers that aren't IBM products."

"Scalability-wise, it can be a little bit challenging."

"IBM needs to move away from its native terminology and adopt a more cloud-centric approach."

"There should be more custom documentation, specifically around Java APIs. There should also be more training. In terms of features, we are currently using only 50% of its features. We don't use all features that are available, but there is always room for improvement in all of the tools."

More IBM Workload Automation cons

"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."

"JAMS notifications for hung jobs could be improved."

"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."

"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."

"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."

"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."

"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."

"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."

More JAMS cons

Pricing and Cost Advice

"We transitioned from a server license to per job license, and that saved us a lot money."

"Pricing depends on the number of agents that you install."

"The solution is a little bit expensive."

"The solution's pricing is affordable."

"It is about one-third of the cost of a controller."

"To my knowledge, IWA is the only WLA product that will provide "parallel tracking" capability to assist in upgrading from one platform to IWA."

"The contract is with the customer with whom we are working, so IBM is not directly involved in this."

"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."

"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."

"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."

"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."

"This is a good product at a fair price."

"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."

"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."

"There are no additional costs other than the license for Fortra's JAMS which is affordable."

More JAMS pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

33%

Computer Software Company

10%

Retailer

Insurance Company

Computer Software Company

16%

Financial Services Firm

16%

Healthcare Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Workload Automation?

The initial setup is easy.

See all answers

What needs improvement with IBM Workload Automation?

IBM needs to move away from its native terminology and adopt a more cloud-centric approach. For example, IBM still refers to machines as 'workstations,' whereas other systems, like Control-M, use m...

See all answers

What is your primary use case for IBM Workload Automation?

We use the solution for network automation.

See all answers

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

See all answers

What is your experience regarding pricing and costs for JAMS?

Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...

See all answers

What needs improvement with JAMS?

The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source co...

See all answers

Comparisons

Control-M vs IBM Workload Automation

Compared 29% of the time

HCL Workload Automation vs IBM Workload Automation

Compared 19% of the time

AutoSys Workload Automation vs IBM Workload Automation

Compared 15% of the time

Red Hat Ansible Automation Platform vs IBM Workload Automation

Compared 7% of the time

More IBM Workload Automation Competitors

Control-M vs JAMS

Compared 18% of the time

Redwood RunMyJobs vs JAMS

Compared 15% of the time

AutoSys Workload Automation vs JAMS

Compared 13% of the time

Stonebranch vs JAMS

Compared 9% of the time

OpCon vs JAMS

Compared 5% of the time

More JAMS Competitors

Product Reports

Buyer's Guide

IBM Workload Automation

April 2025

Download IBM Workload Automation product report

Buyer's Guide

JAMS

April 2025

Download JAMS product report

Also Known As

IBM Tivoli Workload Scheduler, IBM TWS

No data available

Overview

IBM Workload Automation helps companies manage operations, portfolio management, resource collection, and dependency scheduling. It facilitates transitions from legacy apps to web services, executing batch processing for tens of thousands of jobs daily with hundreds of users.

Teams rely on IBM Workload Automation to optimize backend workloads, maintain service levels, and offer support in remote environments. Its interface and job scheduler are appreciated for their value and effectiveness. Users benefit from batch automation, multiple node job triggering, stability, and batch app tracking. It provides a holistic view to resolve technical issues and leverage AI for updates. Its user-friendly interface simplifies workload management. Performance, monitoring, request features for adding functionalities, and workload management are key advantages.

What are the most important features?

Interface and Job Scheduler: Highly valued for managing processes efficiently.
Batch Automation: Facilitates the automation of batch processing tasks.
Multiple Node Job Triggering: Enables triggering jobs across multiple nodes.
Stability: Ensures a reliable and consistent performance.
Batch App Tracking: Allows tracking and monitoring of batch applications.
Holistic View: Helps in resolving technical issues and leveraging AI.

What are the benefits or ROI items to look for in reviews?

Performance: Enhanced system performance and monitoring capabilities.
Workload Management: Effective management of various workload types.
Request Feature: Ability to add new functionalities as needed.

IBM Workload Automation is implemented across several industries for diverse tasks. Companies executing high-volume batch processing, managing complex job dependencies, and transitioning from legacy systems find it valuable. Industries such as finance, healthcare, and manufacturing utilize it to maintain operational efficiency, enhance system performance, and automate critical processes.

IBM

JAMS offers efficient automation and scheduling with strong capabilities in planning, dependency management, and multi-platform support. Its intuitive interface and robust tools assist in managing complex workflows for enhanced resource allocation.

JAMS stands out for its blend of automation and scheduling capabilities, making it suitable for handling complex workflows across platforms. Its features such as batch scheduling, natural language scheduling, and interactive agents promote seamless integration with other tools like PowerShell. The focus on metrics and notifications ensures users are informed about operational efficiency enhancements. While JAMS is effective in many areas, users report a need for improved simulation for termination processes and a more intuitive client setup. They see potential in enhanced search functions, better exception handling, and greater transparency in custom execution. The current setup challenges like disappearing options and mobile accessibility can affect user satisfaction. Including a fully web-based client and improving documentation could add value.

What are JAMS' key features?

Planning and Scheduling: Coordinates workflows efficiently with advanced scheduling techniques.
Dependency Management: Ensures seamless operation by managing inter-task dependencies.
Interactive Agents: Integrates with PowerShell and other tools to enhance automation.
Natural Language Scheduling: Simplifies job creation with intuitive language use.
Multi-Platform Flexibility: Operates across diverse environments ensuring robust performance.

What benefits should users consider?

Operational Efficiency: Reduction in manual oversight with robust scheduling and integration tools.
Resource Allocation: Efficient management of workflows across multiple timeframes and platforms.
User Satisfaction: Seamless user experience with intuitive interfaces and integration capabilities.
Visibility: Centralized management provides comprehensive oversight over tasks.

Organizations using JAMS for workflow and batch job automation leverage its capabilities for SSIS, SQL procedures, and Python scripts. JAMS supports file automation and managed file transfers across environments like AWS and Azure. Users employ JAMS for data management, reporting, and integration tasks, including handling holiday-aware scheduling for improved task coordination.

Fortra

Sample Customers

Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

Buyer's Guide

IBM Workload Automation vs. JAMS

April 2025

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