

IBM Workload Automation and JAMS are leading contenders in the workload automation software category. While both excel in different areas, JAMS appears to have an advantage due to its ease of use and flexibility across platforms.
Features: IBM Workload Automation offers dynamic workload balancing, extensive application and platform integration, and event-driven scheduling. JAMS, however, provides ease of updating parameters, code-driven automation, and remarkable cross-platform compatibility. Its intuitive job sequencing and flexibility in executing jobs across virtual environments stand out.
Room for Improvement: IBM Workload Automation needs to enhance its SLA breach monitoring and develop integrated change management tools. The interface requires improvement for better user experience, and automated alerts on long-running jobs are necessary. JAMS could benefit from improved global search functionality, and its interface may pose challenges in custom execution methods. Both products face critiques regarding their support documentation and could improve dashboard intuitiveness.
Ease of Deployment and Customer Service: IBM Workload Automation is primarily on-premises and is noted for complex deployment due to its sophisticated setup and maintenance knowledge requirements. While technical support is robust, service can be slow. JAMS is also mainly on-premises, with reliable support praised for its accessibility and user satisfaction. It offers straightforward, scalable deployments with flexible configurations.
Pricing and ROI: IBM Workload Automation's pricing is perceived as expensive due to its complex licensing based on Processor Value Units, especially in virtualized environments. Despite a good ROI, high maintenance costs are concerning. JAMS, in contrast, offers competitive and flexible job-based pricing, making it cheaper and more predictable, even including maintenance, which appeals to smaller businesses planning to scale.
The design of JAMS makes it very easy to copy jobs and make minimal changes while ensuring functionality.
I would say we have seen a 30% return on investment because we had multiple tools in place previously, and now we have stopped using all those tools.
I would rate their support between eight and nine out of ten.
Their response is prompt, exemplifying how support should be.
They are very quick to respond depending on the issue's severity.
The customer support is excellent; they are fast, technically strong, and the people I've interacted with know what needs to be done.
JAMS's scalability is noteworthy; we run 6,000 jobs per day without facing any problems.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
For scalability, I would rate it as seven because when we have a huge volume, sometimes the tool is not so responsive.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Being on the new version, there's been zero downtime.
The maintenance charges have increased significantly, and a lower cost would be beneficial.
Currently, the system assumes flawless operation, necessitating supplemental monitoring tools to detect issues like excessive pending or stalled jobs, ensuring timely intervention by our teams.
There is scope for improvement, specifically when there are a larger number of jobs running, as JAMS becomes slower.
A major improvement would be the integration of AI to help us accomplish various tasks.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acceptable.
One valuable feature of IBM Workload Automation is the ability to combine different applications and platforms to organize jobs together, creating dependencies.
We can see all the batch execution status within the tool itself, which saves money, time, and cost, allowing us to handle everything in one single tool.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
| Product | Market Share (%) |
|---|---|
| JAMS | 2.8% |
| IBM Workload Automation | 4.7% |
| Other | 92.5% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 8 |
| Large Enterprise | 19 |
IBM Workload Automation streamlines scheduling with automation and dynamic workload balancing. It integrates multiple platforms, offering efficient management across diverse systems, enhancing operational productivity.
IBM Workload Automation provides end-to-end control in managing tasks across varied platforms, supporting event-based scheduling and real-time updates. Its intuitive GUI allows seamless scripting and monitoring, facilitating integration with applications like SAP and Oracle. The inclusion of FTA agents ensures efficient local dependency management, while offering versatile scheduling options. Its capability to provide a comprehensive view, manage CPU usage, and meet service level agreements positions it as a valuable tool for large-scale operations.
What are the most important features?Industries such as government, banking, and large enterprises implement IBM Workload Automation for automated scheduling, workload balancing, and batch processing. It assists in migrating from legacy systems to web-based services, integrating with numerous applications, and managing extensive daily job lists. Key functions include offshore management and backend data collection, crucial for effective resource tracking. This adaptability enables organizations to efficiently support operations while scaling workloads as needed.
JAMS is an automation and job scheduling solution designed for workflow optimization, catering to businesses large and small with flexible licensing and integration options.
Offering both Core and Advanced packages, JAMS supports a range of environments from small teams to large-scale operations. Its standout features include integration with platforms like PowerShell, SQL, and SAP, coupled with capabilities such as dependency management and natural language scheduling. JAMS simplifies job management, centralizes workflows, and boosts productivity with its robust automation features. Customizable workflows and insightful logging make it adaptable for diverse needs, supported by responsive customer service ensuring seamless operations.
What are JAMS's key features?In industries, JAMS is employed for automating workflows and managing batch jobs. Organizations utilize it for SSIS, SQL Server tasks, file transfers, and integrating with vendor systems, achieving efficient file automation and data management. Scheduler enables precise execution of thousands of tasks daily, enhancing operational efficiency.
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