Try our new research platform with insights from 80,000+ expert users

JAMS vs UiPath Orchestrator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Ranking in Workload Automation
5th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
UiPath Orchestrator
Ranking in Workload Automation
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Workload Automation category, the mindshare of JAMS is 1.9%, up from 1.4% compared to the previous year. The mindshare of UiPath Orchestrator is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Rob Grafrath - PeerSpot reviewer
We can scale up our organization's scheduling and automation without having to add staff to the department
The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.
Bantu Kumar - PeerSpot reviewer
Improves operational efficiency through its centralized dashboard and asset management
There are overwhelming features added to UiPath Orchestrator, which can lead to complexities. Permissions, roles, and queues sometimes result in conflicts, requiring deeper understanding. I would prefer if the tool was more intuitive, and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the historical tracking feature of JAMS invaluable for reviewing past events."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"The built-in triggers are great."
"The user-friendly and adaptable scheduler allows us to manage various scheduling scenarios."
"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."
"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."
"The planning capabilities are most valuable."
"The dashboard is intuitive."
"UiPath Orchestrator is a user-friendly solution."
"It allows for the segregation of users, ensuring each user has access to specific environments based on their roles."
"Using UiPath Orchestrator, we can deploy tasks across different environments, including virtual machines, for both attended and unattended processes."
"UiPath Orchestrator improves operational efficiency through its centralized dashboard and asset management."
"From the technical side, I have not found any issues with the tool."
"UiPath Orchestrator has helped us by replacing manual processes with automation."
"I like UiPath Orchestrator's screen capture feature."
"The features of UiPath Orchestrator that I find to be the most useful for automation processes are scheduling, queue management, and asset management."
 

Cons

"The monitoring of the JAMS product and its performance is an area of concern for me."
"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"JAMS has built-in reporting. I've never really used it. I tried using it a few years ago and I couldn't figure it out. It was wonky. It could be improved upon."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"The product does not allow the users to cut and paste the job names from the screen."
"They could provide a more intuitive UI for the product."
"There are overwhelming features added to UiPath Orchestrator, which can lead to complexities."
"The credential vault is generic and does not have process categorization. The tool needs to arrange a Customer Success Manager for support. It should also improve the credential manager and integrate a customized form of retrieving the details. There should be more dashboards as well."
"We encounter errors while configuring and integrating the product with other vendors."
"It's a bit difficult to connect to the licenses."
"UiPath Orchestrator needs to focus on dashboards."
"The code management for the Studio could be improved."
"The major issue is with the application according to the new version of the UI."
 

Pricing and Cost Advice

"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
"The pricing is reasonable."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"The product’s pricing is competitive."
"The product’s pricing is a little higher than reasonable."
"The product is expensive."
"The pricing is quite reasonable, particularly with the cloud version where Orchestrator is included in all other licenses at no additional cost."
"UiPath Orchestrator's price is reasonable. We pay around 40k USD. Its licensing costs are yearly."
"The product is expensive."
"The products are available for free on the cloud, and even it is the same to a certain extent for the on-premises version. The pricing is included as a part of the license of the robot from UiPath."
"The product is expensive, and the associated licenses add to the expenses, initially making deploying new processes costly."
report
Use our free recommendation engine to learn which Workload Automation solutions are best for your needs.
849,686 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
16%
Healthcare Company
9%
Manufacturing Company
8%
Financial Services Firm
21%
Computer Software Company
18%
Manufacturing Company
11%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...
What needs improvement with JAMS?
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source co...
What do you like most about UiPath Orchestrator?
Using UiPath Orchestrator, we can deploy tasks across different environments, including virtual machines, for both attended and unattended processes.
What is your experience regarding pricing and costs for UiPath Orchestrator?
The pricing of UiPath Orchestrator is a bit high. However, we can compete with that, though if they decrease the prices, it would lead to better market penetration.
What needs improvement with UiPath Orchestrator?
I would like to see high availability over two sites, with a main site and a disaster recovery working as an active-active solution, which is not currently supported.
 

Comparisons

 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Information Not Available
Find out what your peers are saying about JAMS vs. UiPath Orchestrator and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.