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Eaton UPS Pros

Director of Data Center Strategy & Operations at University of Chicago
The two things that I like are the ESS, its related components, and the bypass sync, which means if there's a problem with the UPS I can mechanically wrap around it without going to static bypass. Eaton has one of the few units on the market that will do that.
VMMS is a good feature. There are multiple charging units inside each UPS. For example, on my 9395 I have three to four charging units and the unit will scale down. Let's say I've got a megawatt of power. If I'm only running 200 Kw I can drop the charging units down and rotate through the charging units to reduce energy. They do all that.
Their service and their relationship with their customers is their biggest value, absolutely, compared to the competitors that I've dealt with... the service organization of Eaton is one of their strongest points.
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TB
IT Manager at a government with 10,001+ employees
We have utilized the building-block nature of the solution as we have grown. We can add modules, which helps from a cost standpoint and protects the initial capital investment in the system, rather than having to completely replace the system. We can start small scale and incrementally fund additional capacity as needed rather than purchasing a system, having to pull it out, and buying a brand new one.
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Data Center Manger at a consultancy with 1,001-5,000 employees
The footprint is standard, the same thing as every other solution that we could have gotten. But the power density in relation to its footprint compares really well. I have an APC that has the same footprint that's 20kW less. The Eatons have the same footprint but more power.
It's also very important that the solution is a three-phase UPS. Three-phase cuts down on power usage, which cuts down on our electrical bill, compared to a single-phase product.
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Learn what your peers think about Eaton UPS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,148 professionals have used our research since 2012.
ED
Information Technology Manager at a wholesaler/distributor with 5,001-10,000 employees
Our Eaton UPSs help with business continuity. I have a reliable system in place that I know that I can trust.
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SO
Manager of Engineering and Reliability at a retailer with 10,001+ employees
The most valuable feature is that they work. They've been really reliable for us. They come as advertised. There is also a nice network feature that allows us to monitor them.
It's also very important that it's a rack-mountable, three-phase UPS. Some of the equipment we run requires a three-phase, such as HPE BladeSystems and some of the Cisco core devices.
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Technical Services Manager at a government with 201-500 employees
The fact that they're reliable and that they notify us whenever the line power drops are the only things we really need. All of our UPS's have been available and up whenever power outages have happened.
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Radiation Oncologist at East Oregon Cancer Center
The battery life seems to be pretty good. I don't have a lot of experience with other units of its size, but it does a good job of keeping our unit up.
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Founder at IRONCLAD CYBER SECURITY
The technology is reliable.
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Eaton UPS Cons

Director of Data Center Strategy & Operations at University of Chicago
I want to monitor remotely and that is a complaint I have... The remote monitoring software they have does not provide the same information that the touch screen provides and neither provide me the same information that the field techs can draw out of the unit when they directly connect to them.
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TB
IT Manager at a government with 10,001+ employees
The industry is going to a smaller footprint, but that does come at a cost, specifically for battery reserve time, size and density of the system, and BTU generation. Those three areas contribute to the heat generation factor. I think that they've done a really good job. But, when you look across our infrastructure, it's the UPS system that takes up the most space of any of our products.
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Data Center Manger at a consultancy with 1,001-5,000 employees
We do not use Eaton's remote monitoring, we use StruxureWare. We do use all of Eaton's web interface cards and their SNMP polling, but it's actually going to a Schneider product. Eaton makes something similar, it just wasn't as intuitive.
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Learn what your peers think about Eaton UPS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,148 professionals have used our research since 2012.
ED
Information Technology Manager at a wholesaler/distributor with 5,001-10,000 employees
The external monitoring solution could use further enhancements. I'm thinking of business continuity. If an internal legacy monitoring solution goes down, and it has no one to connect to the outside world, then it can't send out an alert. How are we going to be able to determine that there is a problem with that UPS if it loses network connectivity?
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SO
Manager of Engineering and Reliability at a retailer with 10,001+ employees
If they could reduce the footprint even more, that would be great. And they could always make heat dissipation better.
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Technical Services Manager at a government with 201-500 employees
When it comes to the power management software portion, that's the part that I haven't really seen or heard a lot about. The dashboards of the UPS's, or the management software, are one area that they could probably improve a little.
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Radiation Oncologist at East Oregon Cancer Center
I think the batteries are based on lead-acid technology so they have to be replaced every five years, but with the new lithium-ion battery technology that is available, it might be good if, at some point, they updated their battery technology.
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Founder at IRONCLAD CYBER SECURITY
They could enhance their software, but overall, it's a good solution.
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Learn what your peers think about Eaton UPS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,148 professionals have used our research since 2012.