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Find out what your peers are saying about Eaton PDUs vs. Eaton UPS and other solutions. Updated: January 2022.
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Electrical and Instrumentation Engineer at a mining and metals company with 1,001-5,000 employees
Real User
Leaderboard
Good technical support, stable, and reliable
Pros and Cons
  • "We have not had a lot of issues over the many years we have been using the solution."
  • "We have been having some issues with the solutions controller and we are having problems finding spare parts."

What is our primary use case?

We use this solution for backup power in case of any power failure.

What is most valuable?

We have not had a lot of issues over the many years we have been using the solution.

What needs improvement?

We have been having some issues with the solutions controller and we are having problems finding spare parts.

There could be cloud features to manage the solution remotely from our mobile phones in an upcoming release.

For how long have I used the solution?

I have been using the solution for approximately 12 years.

What do I think about the stability of the solution?

The stability is good.

How are customer service and technical support?

We were satisfied with the technical support.

Which other solutions did I evaluate?

We are evaluating other solutions, such as Eaton UPS because we are having some technical issues and are testing competitors' performance.

What other advice do I have?

I rate Schneider Electric-APC Smart-UPS VT a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Find out what your peers are saying about Eaton PDUs vs. Eaton UPS and other solutions. Updated: January 2022.
563,148 professionals have used our research since 2012.